Auto Body Shop: Mission Viejo Location
Region: Orange County
Conveniently located in Mission Viejo off I-5 at Taladro Circle and Jeronimo Rd. Opened 1998. I-CAR Gold Class recognized. ASE-certified technicians.
At Caliber Collision your satisfaction is more than our goal — it’s what drives us. That’s because everything we do is geared toward restoring the rhythm of your life. We offer the highest quality customer service, auto body paint, dent, glass, and collision repair in Mission Viejo, CA. All our work is backed by our written lifetime warranty. Your local Caliber Collision center is here to help today, tomorrow, and down the road. Simply call your local center or reach our 24/7 Customer Service Center at 1.888.CALIBER (225-4237).
TestimonialsAdd a Comment
"Well, picked up my car tonight, and while to many it may not seem important, I was impressed with all the little details that I noticed.
Not only was the work spotless, as in you cant see any hint that it was damaged, but whoever did the work, I had a small area of where my paint had just gone bad, they did that too ( yes I know it probably was only a few minutes work, but it meant a lot and wont be forgotten).
Next thing I noticed, I brought in a filthy car, I had zero time to clean it, this thing looks like it has been serious detailed. I was in awe of how my vehicle looked.
Next, I went inside, again, I was in awe, it looks like the interior has been shampooed. The attention to detail, the extra step they took.............if I ever need a body shop again, I will be demanding calliber collision in Mission Viejo" – mark
"Thank you Caliber Collision in Mission Viejo for the excellent and prompt service. I would like to recognize some of the staff I worked with:
1. Thank you Christina for you help.
2. Mattias, you were great and very helpful and thanks for the ride.
3. Finally to Oscar, you were fantastic. Thanks for not for just explaining everything in detail, but also for the wonderful communication throughout the process. Your regular updates on the status of repair were great and most useful.
Finally, thank you to the staff at Caliber for delivering my car ahead of the promised delivery date. You got my car back to me a full 3 days before the initial estimate.
For obvious reasons, I would hope not to use your services again, but if I do, Caliber would be my first choice.
Thanks again and keep up the good work!" – Chris
"I got my car back today after being in a hit and run incident.
My car had to be towed and was un-driveable.
What a wonderful sight when I saw my car, looking brand new , after 12 days with Caliber.
I cannot thank the staff enough and especially Oscar Gonzales who kept me informed of every stage in the process. I was about to loose faith in people but I can tell you these people went above and beyond to get my car back to me as soon as they could and all of this took place over the Christmas Holidays. Thank-you so much and I would have no hesitation at all recommending the compant to any-one. The are professionals in every sense of the word." – SHEILA
"I wanted to send a message to thank Oscar Gonzales for keeping me up-to-date through the whole process. Everyone did a great job!!" – David
"Dan and Oscar were awesome. I couldn't believe how quickly they completed the work and how great the quality of the work was. Oscar did a great job keeping me informed on the status of my SUV the entire time. Excellent customer service! I will definitely refer anyone i know to this shop." – Steve
"Great job. This the third time that I've used Caliber. Same excellent work and service each time. Excellent, courteous staff. I recommend your company to everyone." – brian
"I was in an accident while visiting from out of state. My insurance company sent me to Caliber Collision. I was very impressed with the facilities and even more impressed with the people working there. Everyone was courteous and helpful. Oscar Gonzales was very helpful not only while I was there but following up after I had returned home. I thought I had taken everything out of my car, but forgot to pull my garage door opener off of the sun visor. Oscar put it in the mail to me the next day! If you live in or near Mission Viejo and you need body work done.......this is the place to go!" – Thomas
"Everyone was very nice and professional. Oscar called me when he said he would and was very helpful! I would recommend them!" – Robin
"I have used Caliber at the Mission Viejo location a few times over the past 7 years. I am always impressed with the porfessionalism and quality of the work. Oscar Gonzales was great to work with and this company always goes above and beyond expectations. I highly reccomend your services. Obviously customer service matters to you guys. Thank You" – Mark
"This is my second time having work done with Caliber Collision, and again, the work was flawless! Oscar and the team worked hard to get me my car back early and their customer service went above and beyond giving me personal phone calls for updates every day. I would definitely recommend Caliber Collision to my friends and family!" – Ashley
"All I can say is WOW! What exceptional customer service. Jason and team did an amazing job taking care of me and my car. Initially when my car was returned to me, esthetically it looked great. But after driving it a couple days it just didn't seem right. So with no questions asked they checked my car again and found a simple, uncommon problem and made it all better withen a day. Jason never made me feel like I was being a picky, complaining customer (even though I was). He ensured me that if it's not right, he'd fix it. They even provided me with a free rental for the day so I could get to work. They made the whole process as convenient as possible. Thank you again Jason! Your customer service and professionalism is A+" – Mirella
"Every time that you have worked on one of our cars the cars have been returned looking perfect. Thanks." – Ralf
"Chris was awesome! He was polite, efficient, managed my expectations about what was happening and when, and consistently followed through." – Kendra
"Chris was awesome! Kept me informed the whole way through. It was a great experience. I would use Caliber Collision again... but I hope I don't have to :)" – Paige
"Car looks awesome, thanks guys!" – Tom
"Caliber went above and beyond my expectations in not only delivering my car to its pre-accident condition but actually making it look even better by matching paints, reconditioning one headlight to match the replacement headlilght and keeping me updated every step of the way. A special shout out to Francisco who his total professionalism." – Ron
"Britney & Chris both did a gredat job taking care of me and my car." – Roger
"Best customer service ever. Repair job was outstanding. Love the daily e-mails with updates. Thank you." – Alice
"All the people I have had to deal with at Caliber Collision are friendly and professional. The repair makes the car look as good or better than new." – Joe