Auto Body Shop: Raleigh – Downtown Location
Region: North Carolina
At Caliber Collision in Raleigh, NC, our focus is on restoring you to the rhythm of your life® by having you back in your vehicle as soon as possible. With services including painting, auto glass repair, and dent repair, we are able to deliver results with the highest level of customer service and craftsmanship. Knowing we have customer satisfaction is what drives our team, and we know you will be pleased with the results. Everyone is treated with respect, and we value our customer relationships. During the repair process, we will continually update you on your vehicle’s status so you are informed as we move quickly to return it to pre-accident condition. At Caliber Raleigh Downtown, no job is too major or minor for us to handle.
With our convenient location, we are the ideal auto body repair facility to serve the greater Raleigh area including Brentwood, Five Points, Oak Wood, and surrounding areas. We are family and business fleet friendly, and we have a working relationship with several local dealerships. All of our work is backed by a written lifetime guarantee, and our Caliber Raleigh Downtown team is here to assist you with any repair services your vehicle requires.
Caliber Raleigh Downtown is here to serve the Raleigh area with outstanding collision repair services both today and in the future, and thank you for choosing us to repair your vehicle. Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.
TestimonialsAdd a Comment
"I brought my 2002 bright and shiny, immaculately kept, Chev Suburban with 371K miles in for repairs to the back left quarter panel and bumper. I was treated fantastic from check in with Carly to meeting Phillip my advisor. I was estimated quickly, sent to my insurance agent and coordinated back all within the same day. I dropped vehicle off the next morning for a 8 day schedule repair and was surprised to learn is took only 4 days. My expectations were exceeded by Philip and I am so happy I ended up choosing Caliber ( initially I was asked by insurance to take car elsewhere) and had my work done here!! CONGRATS Caliber and TEAM on doing a fantastic, efficient , professional job! I'll be back if i ever need you again!!
Ian" – Ian
"I dealt with Alan, who was awesome! He was professional,and kept me appraised as to the timeline Calliber would be finished with my car. Alan explained everything very thoroughly, and even waited after-hours for me to pick up the car. My little convertible looks great, Calliber did a great job. If I ever have to have body work done again, I will definitely use Caliber Collision!" – Alli
"My car looks as good as new and was finished ahead of schedule. My insurance company recommended Caliber, and I'm quite satisfied with the results." – Janice
"Caliber did a great job with the repair of my car. The customer service was excellent! They provided frequent updates on the progress of the repair and even helped me with the return of my rental car. I highly recommend Caliber. They really did help to restore the rhythm of my life." – Yolanda
"By far, the best collision center to do business with! Patrick is a great manager that knows how to influence his team to do superior work and treat customers like family. Melanie and Carla are very courteous and helpful every time I am in. Phillip gets my estimates done quickly and accurately, with no surprise charges upon completion I have had Patrick and his team work on all my vehicles and have never been disappointed! I highly suggest this location if you are looking for great service and quality work! Thanks Patrick, Phillip, Melanie and Carla" – Manny
"The best service anywhere - as always!" – Craig
"Great service! Went above and beyond.
Thank You!" – Andy
"Excellent customer service, quick & accurate estimate. Everyone I interacted with was helpful and professional. I will be going back for any body work in the future!" – Catherine
"The experience I had at this Caliber location was beyond wonderful. They made what could have been a very stressful situation a complete breeze - Alan updated me on my car's progress daily, and even had it out of the shop a day earlier than promised! I have recommended them to everyone I know, and if I ever need work done on my car again, I will absolutely be bringing it here. Thank you!" – Candace
"I sent a note last week about the great repair the shop did to my truck, I forgot to mention the best sell of the overall repair and deliver of my vehicle was the attention that was made to the cleanup to the vehicle.
The way a vehicle is cleaned up before delivery to it's owner, the best sell is always to do a good cleanup, that way the vehicle owner may not try to pick apart the repairs.
The first thing I saw when I went out to inspect my vehicle was the detailed cleanup, therefore the overall appearance of repairs and vehicle looked great.
I have not seen any problem at all with the repairs, the truck still looks great and I hope the cleanup detail is done to all of your customer vehicles and not just mine.
Thanks again for the great repair!
TOM HALL" – Thomas
"I must say that the repairs were great, looks as good as new with as good of a paint match better than I ever thought possible due to the silver,gray color.
Thanks for the outstanding repair job that was done to left fiberglass bed side panel of my truck.
Again, thanks ever so much.
Thomas Hall, Insurance Adjuster:Retired" – Thomas
"They were great on communication and timely to inform me of the ongoing repair status. Then they even made the repair in record time two days earlier than predicted. Mike at Caliber Collision was very helpful and polite and made sure things went smoothly and efficiently. They did a Great job! Elaine" – Elaine
"Caliber provided very effective repairs for two exterior problems. For an interior electric seat repair, you referred me to Auto Tops & Interiors who also completed the repair effectively. USAA knows where to find 5 Star Service - Thank you!" – Dave
"From the moment I stepped into the office. I was comfortable. I was treated with a kind and friendly face at the front desk. After checking out my car and completing paperwork. I received an email stating the status of my vehicle before I left the property and phone calls during the process informing me of the status as well. They were honest, dependable and took care of my baby like it was their own. My car is beautiful again. Hopefully, I won't stupidly close my own garage door on my car again, but if I do or worse yet something else happens...I will be driving straight here to Gerald and his team! Thank you again for your help!" – B
"They did a great job, were very professional and courteous, they kept me updated and finished my car ahead of schedule." – Gary
"Mr. Furdon's: NATIONWIDE GENERAL INSURANCE Caliber Collision has some of the great people in business. I was at home over 200 miles and they helped me just like I was there. They were very honest in all areas, especially money, giving me an account and returning all without hidden charges. I would recommend them in a moment to anyone. My grandson is in school in Raleigh and he had all the troubles -- they were very courteous to him explaining ever thing to him. He is telling ever one to take their wrecks to Caliber Collision where they will get real help. Thanks to all there again: Harlon Ingle" – Harlon
"This location does exceptional work and is extremely customer service oriented. My representative Jaime went above and beyond in his customer service an making sure that I was pleased with my service. Even after the repairs were complete he was there to provide information and service when I had questions." – James
"Awesome work done within the time period I was promised." – Brandon
"Excellent experience start to finish. The staff was friendly and professional. Once my vehicle was in the shop I was updated on the status of the work every 2 to 3 days. The work was done 3 days ahead of the estimated finish date. My car looked great and the techs had even covered up a few blemishes not associated with the accident damage. Alan and Melanie were extremely helpful. These guys will do you right!" – James
"Our company has work done by Haddocks on Capital BLVD many times now. They have been very good to us. Fast work, friendly and very good at updating me on what is going on. I will use them every time that we need work on one of our vehicles. Thanks for all the good work." – Emergency Reconstrcuon