We’re proud of our commitment to restoring the rhythm of customers’ lives. But we’re not the only ones. Below, you’ll find real reviews from many of the hundreds of thousands of customers we’ve completely satisfied. In fact, we invite you to submit your own feedback right here on our site. It’s just one of the reasons your complete satisfaction isn’t just a goal. It’s what drives us.
"This is for Richland Hills, not North Richland Hills: Melissa was my service adviser and could not have been more courteous and professional. It was my first experience with a body's shop and I was very pleased with the results. I had both hail and collision damage and my car looked like new when Caliber finished w its it! Thank you Melissa!" - Susan
"Alan will respond, too. But we were entirely pleased - unexpected extra courtesy and consideration from all with whom we dealt. Moreover, our put-back-together-Ford looks great! Thank you. Mary Ellen" - Alan
"Brent Triplett is very responsible and thoughtful to take care of my car repairing." - Yunchen
"Absolutely incredible customer service. They went far above and beyond and brought me my truck and take the rental back for me when I wasn't able to get to the shop. Not to mention they did a wonderful job fixing the damages and even made sure that my car magnets were kept safe like I had asked. Other places I have been to could have cared less about that. I love this place and will continue to go back for any collision repairs needed." - Robyn
"My interactions with Danny Chao on three occasions prompt me to say that he is an exceptional person, assessing many positive qualities. I received superior customer service.. In addition to a pleasing personality, he has tremendous integrity and a reassuring presence, which gives the client great confidence. He is sensitive to individual concerns.
He is professional. His explanations are clear and precise. His obvious dedication and sincerity are clear My stress level completed dissipated.
On one occasion he personally returned my car to my home just before I was to return from a trip.
The workmanship at Caliber Collision is superb.
H feel that such an outstanding representative of your company deserves high praise. He has superior people skills.
Allow me to mention that his associate justin Bliss also provided outstanding service and help. He too is to be commended.
I continue to recommend Caliber Collision for its excellent service and for your outstanding representatives.
Father Kenneth Coleman" - kenneth