We’re proud of our commitment to restoring the rhythm of customers’ lives. But we’re not the only ones. Below, you’ll find real reviews from many of the hundreds of thousands of customers we’ve completely satisfied. In fact, we invite you to submit your own feedback right here on our site. It’s just one of the reasons your complete satisfaction isn’t just a goal. It’s what drives us.
"Excellent work - processed efficiently in a timely manner by friendly and knowledgeable staff. Can highly recommend this center." - National General
"I am so glad I listened to my Insurance carrier on where to take my pickup for repairs. The Flory St. location was awesome. From the customer service in front door to the final completion of my vehicle. Everyone was nice and helpful and made my visit more than I expected from a service center. These people have it down. Customer satisfaction A ++ The manager at this location Scott Corbin has set up an enjoyable experience that I will remember for a long time. Robert my customer service rep helped me thru the process perfect. Always contacting me with status reports and making me feel like a long time customer. I will and have already recommended this location to friends and possible collision customers. Thanks again Caliber Collision in North Richland Hills for taking GREAT care of my pickup." - Bob
"Fast and a job well done! service was great! Kenny Potashnik my service advisor was also on the ball and keeping me informed of the progress of repair." - Ron
"I was blown away by the outstanding customer service shown by your estimator, Cory Simon! Cory was prompt and courteous throughout the claim process - going above and beyond my expectations by showing genuine compassion for my situation, walking me through the process and engaging me in a polite and professional manner. It's not all that often that I am delighted by an employee's care, however I certainly was in how Cory managed my experience. Thank you so much for hiring such a wonderful employee!" - Doug
"I have to brag about Caliber Collision in Fuquay-Varina NC for a moment. Their customer service was phenomenal, their work was far beyond our expectations, they sent me updates via text to let me know every few days what was going on and they did everything in the time frame they said they would (plus a total detail and polish!) Hopefully we'll never have to use them again, but if we do, we'll definitely be back! Thanks Caliber Collision!" - Joe and Melissa