We’re proud of our commitment to restoring the rhythm of customers’ lives. But we’re not the only ones. Below, you’ll find real reviews from many of the hundreds of thousands of customers we’ve completely satisfied. In fact, we invite you to submit your own feedback right here on our site. It’s just one of the reasons your complete satisfaction isn’t just a goal. It’s what drives us.
"I want to thank Caliber for the excellent work you put into my car. I took the car into the North Richland Hills location, immediately I was met by Matt Brooks, EXCELLECT CUSTOMER SERVICE, Matt kept us informed and handled the insurance company and all the small details of paperwork. I want to say thank the auto body shop, the painters and the mechanics; the car is beautiful and operates as if, I had just bought it brand new. You have earned my future business and I will tell all my friends because I want to share my hassle-free experience with everyone!! This all began when my son was involved in a car accident during an ice storm. I was traumatized to see the amount of damage to the car. In the end, the car protected him, in the way the car is designed to do. Caliber came behind us and repaired all the damages that this ugly ice storm threw at us! Excellent work!!" - Elizabeth
"I want to thank Caliber Collision for such professional customer service. I was treated with the upmost respect, and I would recommend them to anyone I knew needed car repair. Thanks for an AWESOME job!!!!!!" - Geico
"Highly recommend this company. Outstanding customer service, professional staff and quality work !! Wouldn't go anywhere else!!" - Gwenn
"Great job. Speedy service. Friendly personnel" - Jackie
"These folks understand the importance of great customer service. From the moment I entered until the moment I left with my repaired vehicle, I was treated respectfully, courteously, and expeditiously. I appreciated the updates/status reports, knowing in advance of pickup the cost of repairs, and, of course the excellent repair job. Sorry I don't remember other staff names, but everybody had an appropriate attitude--business-like but friendly. I do remember Bob because I had more contact with him. He and all others I met could well train others giving service to the public, how to do it! I am rarely totally impressed these days with start-to-finish service. I've already told family and friends about this very positive experience." - Encompass