We’re proud of our commitment to restoring the rhythm of customers’ lives. But we’re not the only ones. Below, you’ll find real reviews from many of the hundreds of thousands of customers we’ve completely satisfied. In fact, we invite you to submit your own feedback right here on our site. It’s just one of the reasons your complete satisfaction isn’t just a goal. It’s what drives us.
"Excellent! Harris and his team really did a fantastic job getting the truck fixed and back in service. Harris called everyday to update us on the status while the truck was in the shop. The Staff made good on their guarantee to get it done and done right! I would recommend them to anyone needing work. First time customer, and now a lifetime customer!! Thank you to Harris and the Team!!" - Matthew
"Everyone did a great job. It was seamless." - Michael Garza
"I can NOT rave enough about the manager, Ginger, at the Kramer Lane location in Austin. My car was hit while in the parking lot at work -- my insurance, USAA, told me that it would be $250 after they determined it was a hit and run. Well communication was fairly poor on USAA's part and I had to pay $500 to pick up my car (2 weeks before christmas when I was expecting to pay $250) -- Ginger was so helpful and was willing to call USAA to get the amount figured out. Also, she went above and beyond to make sure they stayed open a few minutes late so I could pick up my car and not be charged for another day of the car rental. Fast Forward to a week later -- I got a call from Enterprise (rental car) to say I was charged $50 because USAA only paid until December 5 -- I called them to see if they could change the date to December 6 b/c that's when the car was officially ready and she said she would call Enterprise and talk to USAA to ensure I didn't have to pay anything because of the confusion with the deductible. This was such a HUGE relief! Thank you, thank you, thank you!!! Velisia" - USAA
"Today, Reuben and Keith were very helpful to this old man and worked real hard to retrieve and reinstall one of my license plate lightsThanks to them!" - Cornelius
"Excellent job! They kept me informed by email of the of every step of the process of fixing my Prius." - Teresa