We’re proud of our commitment to restoring the rhythm of customers’ lives. But we’re not the only ones. Below, you’ll find real reviews from many of the hundreds of thousands of customers we’ve completely satisfied. In fact, we invite you to submit your own feedback right here on our site. It’s just one of the reasons your complete satisfaction isn’t just a goal. It’s what drives us.
"Ryan and team did an excellent job in repairing our BMS's. We have been customers of B-Line which has been turned into Caliber Collision. Many of the original employees, including Ryan, stayed with the shop after it transitioned over to Caliber which kept our confidence with this facility. Ryan will absolutely go out of his way to help customers and he and his team deliver outstanding work and customer service. We only recommend this facility to our friends and colleagues." - Klaus
"I would like to thank Center Manager Chad Mitchell for taking care of my car back in March. I was able to drop my car off and get to a rental the same day. My adjuster Walter kept me informed on the status of my repairs throughout the process. The work done was outstanding. I remember telling Chad that my car looked better than when I first bought it certified pre-owned. Thank you Chad, Walter and Caliber for getting me on the road again!" - Rodolfo
"Preston helped us with what we thought was an estimate to repair damage on the passenger door of my 2017 Accord where the surface had been scraped or gouged. As it turned out, there was just a very nasty sap-like substance that had resisted all manner of ways to remove it that we had tried. Instead of an estimate for a repaint, the technician recognized what it was and worked diligently to remove the subtance using a variety of techniques -- chemicals and buffing. Instead of being in for a repaint and bringing the car back another day, we left with the door in new condition. Kudos for great diagnostic skills and for only doing what was really necessary to restore the door of my new car back to its original shine." - USAA
"Sal was fantastic, and if I ever need work again, I'll be back." - LTC Christopher
"After being in a substantial accident that was not my fault, Tyler acted as an advocate for me with the at fault party insurance. he ensured that my car was repaired correctly and was completely transparent throughout the process. actually, I would go a big step further than that. given the myriad of issues with the car, he carefully and thoroughly walked through each issue to make sure that I was completely satisfied with the repairs and exceeded my expectations on the level of service, care, and communication throughout the process. I could not be happier with the service and would highly recommend caliber, and specifically Tyler to anyone unfortunate enough to be in a similar situation. As a real "car girl", Tyler understood that my car meant a LOT more to me than just transportation and provided support and superior service throughout the process. Many thanks!!! - Alicia" - progressive