We’re proud of our commitment to restoring the rhythm of customers’ lives. But we’re not the only ones. Below, you’ll find real reviews from many of the hundreds of thousands of customers we’ve completely satisfied. In fact, we invite you to submit your own feedback right here on our site. It’s just one of the reasons your complete satisfaction isn’t just a goal. It’s what drives us.
"To the owner and employees of Caliber Collision thank you 4 the fantastic job you did on my vehicle Customer service very courteous it was a pleasure having my vehicle repair at your facility thank you" - Farmers
"I just wanted to take a moment to let the Simi Valley location know how awesome they are! I had my driver side mirror damaged in the parking lot of my work. Called the insurance and they directed me to the repair shop they use, Caliber Collision. Took my car in, got an estimate and set up an appointment. The staff here are wonderful, Jason Gill and his reception staff, Lindsay & Chris assisted me in the office and they were wonderful!!! The mirror was ordered and arrived damaged so we had to reschedule. Ordered again, damaged again and now my vacation is over, I am returning to work the next day. 3 times a charm, this time mirror wasn't damaged AND Caliber sent a tech, Anthony out to my work to install my replacement. I can now see again LOL Turns out though since I gave them cash and Anthony had no change on him, so I said hey, "it's like $1.88 in change, I'll just pick it up later, though I forgot. Get a call the next morning that I needed to sign a couple of things and get my change.AGAIN, they send a young man (sorry I didn't remember his name) out to my work to take care of the paperwork and give me my change!!! Above and Beyondl!!! Everyone here was very courteous, knowledgeable, so very accommodating and very considerate of their customers' time. Even with the little setbacks, my experience at this location and with the staff was indeed pleasant & painless. I know it was only a 15 min job, but the Simi Valley team took care of me very well. Hopefully I will not have to return for a repair, but if I need to, I would definitely return if needed to. THANK YOU ALL FOR A JOB WELL DONE!!!!" - Brenda
"Customer service was excellent. John in Costa Mesa kept me informed and took very, very good care of me." - Marie
"The up to date information during the process and pictures during the process, too." - Jason
"Calilber did an incredible job on our car. I was very skeptical that they would be able to clean up the scratch and small bumps on our quarterpanel. And since the car is almost brand new I was very worried about getting a paint match. I am extremely pleased with the results. It is impossible to tell where the damage was located or that the car was even touched. The results are perfect. As hard as I look at the panel I can't find any indication of a repair. We paid out of pocket for the job and were pleased with the pricing. Caliber does a careful and thorough job. I recommend them to anyone who wants their car well taken care of." - Ed