We’re proud of our commitment to restoring the rhythm of customers’ lives. But we’re not the only ones. Below, you’ll find real reviews from many of the hundreds of thousands of customers we’ve completely satisfied. In fact, we invite you to submit your own feedback right here on our site. It’s just one of the reasons your complete satisfaction isn’t just a goal. It’s what drives us.
"My brand new car was nearly totaled; the entire left side from bumper to bumper was damaged. Stason Kitchens provided weekly updates and the car was finished sooner than scheduled. The service was impeccable and the quality of the workmanship was remarkable. A month later the same rear quarter panel that was repaired was hit in a parking lot. Two days later it was repaired for a small fee. I'll never use anyone else; insured or not. - Parish" - Parish
"After being involved in a hit and run (my car was parked) on a Friday eve I contacted several repair shops/or at least tried to. Caliber was able to get me in for an estimate the next day. All others were talking end of next week and unable to take the car till after end of month. Jimi (remember that name) took the car on following Monday with finish projected to be the following week, about seven days (7). Less than 60 hours, yes HOURS later he called and let me know the car was done. The work was brilliant, the customer service was phenomenal, and the immediacy was unparalleled. So, don't waste any more time looking around, just save the ph# (rep always available 24/7) 210-651-5900 and save Jimi's name as well. I'll definitely be a repeat customer should another unforeseen accident occur. You won't be disappointed. Andre Clark, LTC, USA (Retired)" - Andre
"Excellent work and service...better than the dealership's body shop for customer service! Thank you." - Russell & Peggy
"Had a great experience at your North Park branch here in San Diego, CA. So much so I am bringing my second car to be repaired and painted without insurance. Both Adrian and Alberto as well as the other staff were always professional, very reasonable with their estimate (lower than others in the area). Car was on time and a bit early, came out great. I don't think the Lexus dealer could have done as well. I would highly recommend them for your car or truck. They teamed with farmers Insurance and both made the process smooth and easy. Cleaned the car and even delivered it to my door. They understand excellent customer service. I highly recommend! 10 Stars!" - Ron
"Mike did a wonderful job. He always stayed in contact with me and I always knew what was going on. Great job all around." - Sara