We’re proud of our commitment to restoring the rhythm of customers’ lives. But we’re not the only ones. Below, you’ll find real reviews from many of the hundreds of thousands of customers we’ve completely satisfied. In fact, we invite you to submit your own feedback right here on our site. It’s just one of the reasons your complete satisfaction isn’t just a goal. It’s what drives us.
"I hope Caliber Collision at 720 Garden of the Gods Road in Colorado Springs gets this review. Everyone and I mean everyone that I came in contact with at Caliber Collision was exemplary. From the moment I walked into their office I knew my car was at the best place. Everyone I came into contact with on the very first day couldn’t have been more gracious and they all smiled upon meeting them... Jessica you were totally unbelievable. Your calls at least 2 times a week were so appreciated as you calmed my nerves as you always explained in detail what was going on with my car. I can’t thank you enough. You always made my day so much easier plus you are a delightful , fun person... KUDOS to all of you for your incredible help and understanding... I remain grateful to all of you.💕 Plus the popcorn is delish..," - Geico
"My car was recently hit by another driver while it was parked. Since it is an older car, I was afraid that they would total it. The insurance company directed me to Caliber Collision in Burbank. I must say, this was a different body shop experience than I have ever had before. The reception area was clean and not full of dusty car parts. The receptionist, Vanessa was very friendly and helpful and helped me get an Enterprise rental car pickup. The manager, who initially looked at my car believed that they could fix the car and not total it. Within a week they had it fixed and it looks better than it did before! Excellent service and work done. I highly recommend Caliber Collision at the Burbank location." - Rob
"They did a great job as I had backed into a cement pole guard in a parking lot. j turner" - Johnita
"Very nice staff and they made my car look as good as new!" - cynthia
"I took my Tahoe to the center in Rialto after I was involved in a collision. The staff at the Rialto center was busy, so they sent my truck to the Redlands center on a tow truck. I was very pleased with the results. They were done very fast and the work turned out great. I recently returned to the Rialto center to have some warranty work done. Once again, the staff was very professional and efficient, from every level on up. Specifically, Raphael Rodriguez and Larry Cava were very good at explaining things and getting me checked in. It was obvious they take pride in their work and customer service is important to them, even down to having Chris give me a ride home. I was pleased with the overall service after the accident and will refer my friends to Caliber." - Brian