Jan 3, 2020
"My car was vandalized and I took it to Caliber Collision for repair. Jay was outstanding in dealing with my car. He even changed out my spare tire for me! I was very impressed with the staff and will definitely use them again for any repairs. Thank you Jay for your professionalism." - Brenda H.Dec 30, 2019
"I received such great service at Caliber. I've used them before and their work is meticulous. They even cleaned the inside! By looking at my car which had significant damage, you never know it was in an accident. I dealt with Matt. He's out of the new office in lake forest. This guy is fantastic! I love him! Bring your car to them! You won't be sorry!" - Jordan P.Dec 20, 2019
"I don't review often, but felt compelled to write about the first rate service I received at Caliber Collision in Anaheim. My Genesis white pearl paint was peeling away on the back bumper for no reason. Brought it to this body repair shop since it was close to my work. Spoke with Andrew Castillo and he explained it was due to the paint being of low quality from the factory. Because they had noticed a pattern of quality control issues with white pearl vehicles fading and peeling, Caliber switched over to using German paint, which was the same paint being used on luxury and exotics due to its higher quality. I was impressed with his knowledge of the paint process so I felt completely comfortable leaving my vehicle in their hands. I was set up with a rental car and was charged an amazing low price for everything after all said and done. Totally appreciated since I was not using my insurance and was paying out of pocket for everything. 3 days later my Genesis was repaired and my rear bumper looks like new. They even touched up some other areas around my vehicle that I hadn't even brought up. Thank you Andrew for your prompt and courteous service! You've earned a client for life." - Daniel M.Dec 19, 2019
"Caliber Collision was awesome! After a small accident, I was sent here by the insurance company. I was a little hesitant to use the body shop recommended by the other owner's insurance but it turned out great. I've had some really bad dealings with small businesses recently so this was a relief. - The girls at the front desk were always extremely helpful. - The building is spotless and well kept - The service advisors were friendly and prompt - They handled the entire process without me doing more than dropping off and picking up the vehicle, and a few signatures. I would highly recommend." - Sabine S.Dec 19, 2019
"I have been meaning to write a review for this body shop for a while now! I was rear ended back in May of this year and brought my car in to be assessed. It ended up being a total loss so they didn't end up doing any work on my car. I had such a pleasant experience though and I thought to myself at the time that I would get onto Yelp and leave them a kind review. Then, about a month ago my car was hit pretty badly in the parking lot at my work. It was a no brainer for me to decide where to bring my car. This shop is also approved by State Farm which made the decision even easier. The customer service here great! They had my car fixed in less than a week!... and it looked even better than it did before the guy hit my car! Thank you all the staff at Calliber Collison for being so awesome :)" - Joon LeeNov 11, 2019
"This has been my go to shop for all of my accidents in the last 5 years. The advisor named Fernando is one of the most sincere, customer focused, go above and beyond to my wife and I. I’m always certain and confident that my car will be taken care by upmost professionals and I love that they keep me updated along the process. I recommend this particular Caliber and ask Fernando!" - Eddie C.Nov 8, 2019
"Sadly my 2012 Kia Sportage was in an accident. My first attempt to get my car repaired resulted in some very bad repairs and poor quality. I ended up taking my car to Caliber Colision in Anaheim and they did an amazing job bringing my car back to life. My car looks brand new again and the repairs are beautiful. The manager and all of the staff members made me feel welcome. I felt like a celebrity. Everybody at the Anaheim location went above and beyond my expectations to make sure that my car looked better than it did before the accident. I highly recommend the Anaheim location. All the men and women are very professional and friendly and the men and women that work on your car are true artists. They have an amazing talent to make your car look like new again. Jay Herrera who is the general manager as well as his staff members took ownership of my situation and made everything right. They all did an amazing job. Hopefully I never need body repairs on my car again, but if I do, I will I will always go back to the Anaheim location Caliber Collision. They are the best and they did an amazing job." - Kariana N.Nov 8, 2019
"I went for an estimate on my car and was assisted by Scott Novotny he was extremely helpful, explained everything that my car needed well, and was able to help fix my car momentarily until I can return and have my car go through the appropriate fixes it needs! I recommend coming here!" - Gina and mark
"Excellent customer service we are extremely satisfied with the repairs. The color match on the paint job was exceptional. We highly recommend this location. Thank you Art for coming through. Much appreciated."
"Johnathan was amazing! My car was fixed, good as new! Great team, really do trust them! Thank you!" - Gloria
"They did a great job working with the insurance company, doing a great job on the truck, and holding up to the time frame they gave on the work. I would recommend them again. Thank you" - Karel
"Caliber kept us informed regarding the repair progress.
Expedient and competent repair service, Knowledgeable employees." - Gary
"We were very happy with the service we received from the time we walked in and were greeted by Vanessa to meeting and working with Paul to when we picked up our Envoy. All was done in a professional and timely. 4 days. Will highly recommend! manner" - Kim
"The staff is friendly, courteous and service oriented. The receptionist is especially cordial; the employee assigned to my case is thorough. professional and courteous. He addressed all my concerns with patience and in layman's terms. I am completely satisfied with the work performed." - Casey
"All repair work was performed perfectly. The results exceeded my expectations. I appreciate the extra detailing of my car, even on the interior. I will definitely recommend your shop to friends and family. Thanks a lot. Special thanks to Frank for explaining everything to me in detail, even repeating at times so I could understand the repair process." - Tony
"Everyone was very professional and knowledgeable and the quality of workmanship was excellent." - Carol
"The service and workmanship I received from Caliber was excellent. Great people/fast service and the work they preformed was as I said Excellent." - Robert
"I just picked up my repaired van on Tuesday and wanted to express my appreciation for a repair well done. It started with the beautiful and efficient young women at the front counter and continued with my service advisor Jose Velasquez (JV). It was a pleasure working with him on getting my van back into shape and the Caliber workers who did a tremendous job of making the necessary repairs. GREAT JOB to all at Caliber Collision in Anaheim. Really appreciate your effort.
Pete Lucas" - Pete
"I had the most wonderful experience, from the moment that I into the location, until the moment that I picked up my car. Everyone from Dan to Christina and the receptionist were amazing. They made the process easy. The work was done in wrap speed, and my car looked like new when I picked it up. They deserve an A++++++ when it came to my experience." - Denise
"Great team from the reception desk to the adjustors (Brie) to the guys that fixed my car. Love all of you. Thank you for taking such good care of us." - Janet
"I had a very small paint job to be completed. I found the rep (Paul) to be very responsive to my need and extremely helpful. I would recommend this company to anyone. They did an excellent job." - Sandy
"This is the 3rd time I've used Caliber Collision on Katella in Anaheim, working with James the Manager and Adam. They are wonderful! The repair jobs were done perfectly each time, and they went beyond just repairing and detailed my car so that it looked better than it ever had (at no extra cost). Adam was wonderful, keeping me informed everyday regarding the progress they were making on my car. Two out of the three times they had my car ready to go ahead of their scheduled delivery. This is the only place I will ever take my car for body repaid!!" - Linda
"Job well done. Polite and informative staff. Deadline was met.
I was very happy with my experience and would highly recommend them for body work." - Ian
"Best experience ever! Took all of the hassle and stress away from me, professional and friendly from the start to the finish. Special thanks to Vanessa - best ever...and Paul for treating me like royalty." - John
"All I have to say is job well done by quality, customer- oriented and true professionals. BRAVO CALIBER COLLISION CENTER." - Nizam
"If their repair work is anything like their customer service, then my car will be perfect!! Jose is the man!" - Steve
"Unfortunately I have had to repair my car 3 times w/in the past 12 months. One of the main things that has made an unbelievable situation easier to deal with is the wonderful support and service I continue to receive from Caliber. All of the ladies in the reception/front office have been patient and friendly, and we have developed a great working relationship. My account manager Hector, is AWESOME!: sweet, patient, informative, honest, helpful, ensures everything has been handled properly, and stands behind ensuring everything is done to my satisfaction. I can hear the sincerity in his voice when he finds out that I have to come back yet another time due to a new accident (did I say 3x in 1yr, ok crazy right). Thank You, for always making a stressful situation pleasant to work through. --La'Ron" - La'Ron
"Dave, manager, took excellent care of my minor repair and had me back on the road within minutes. I highly recommend Caliber for their professionalism, knowledge and experience." - Gary
"Upon our arrival at Caliber Collision we were greeted by Service Advisor, Paul Lee, and the entire staff in the office area as well. Mr. Lee immediately assumed ownership of all our repair needs for both of our vehicles. During the repair process Mr. Lee consistently prepared detailed progress reports keeping us apprised in real-time of the repair progress. After several weeks of hard work by the artisans involved in the repairs we were contacted and advised the vehicle was ready to be picked up. Upon our arrival we met with Mr. Lee who began to detail the repairs process while showing us the affected area. We found the repair work to be impeccable, all panel lines are straight set to factory spec. gaps. Ultimately the vehicle actually looked better following a visit at Caliber Collision than it did when purchased at Toyota. The hospitality extended to us by Mr. Lee was truly remarkable. His due diligence, attention to detail, and obviously strong knowledge base makes Mr. Lee a true asset to Caliber Collision. Doing business with Mr. Lee was reminiscent of the way business was conducted in the U.S. 60 years ago. Having people like Mr. Lee representing the Caliber Collision company brand will ensure customer loyalty. I would whole heartedly recommend Caliber Collision to anyone that may have a need for their expertise, which comes presented in a complete package of service." - Paul
"I just want to give Chris and his team a big "Thank You" for an awesome job, and their customer service is outstanding !!!" - Alex
"Thank you! Thank you! Thank you! Your superior service and attention to detail took the sting out of someone crashing into my car. Special thanks to Scott who navigated the repair process and made sure everything was done to my complete satisfaction." - Jolynne
"I was greeted by Vanessa Jimenez. She has an awesome pesonality. She really is an asset to yor company. Great customer service skills!!!" - Lynda
"The people at Caliber Collision Centers in Anaheim were so professional and thoughtful. I have used car repair body shops a few times, but not as nice and prompt as they were. They kept me informed at all times, either by phone or email.
I would reccommmed them to anyone.
They are the best" - Joyce
"Thank you Chalmers and Jason! From the moment I entered Caliber, I was treated with the utmost professionalism. Every step of the process from start to finish was handled promptly and efficiently. I was treated as if I were there ONLY customer! I would not hesitate to recommend Caliber on La Palma Ave. in Anaheim to anyone. Give these gentlemen a raise!" - LEEANN
"I could not be happier than what I received the service from Mr. Ernie Escobedo, Vanessa and all staff. They are so professional and efficient in handling the claim. They wowed me. Kudos to the team!" - Eiko
"Repair was professional and quick. Would recommend this location to anyone" - steve
"Caliber in Anaheim did an excellent repair job.
Their service representative Raynard kept us informed of the progress almost on a daily basis. The car was done before the target date.
The support staff were very friendly and efficient." - Terie
"I was very happy with the initial repair service I had.
Now I am even happier with the after service that Paul and the rest of staff members at the Anaheim facility had provided--wonderful and courteous professional service w/ big smile.
I strongly recommend this facility to everyone who wants quality service.
Thank you, guys!!" - Jason
"A to Z well done job front desk girls always greating ready for help polite Nellie is in mans land with a mans job but doing great james friendly sharp always with a smile and update , good job guys" - Huseyin
"Unbelievable customer service - starting with the nicest girls at the front desk - to my service rep Scott and then finally Art.. I wasn't his account but he did not hesitate to jump in and help sort out a couple details. My car was done early, perfectly and I am so pleased with Caliber!" - Shelley
"The level of service I received at the Anaheim Caliber Collision location was beyond my expectations. Everyone I came in contact with was professional, knowledgeable and friendly, especially my service advisor George Barillas. I can truthfully say that I would definitely recommend the Caliber Collision Center in Anaheim to anyone who needs repair work done on their car." - Rosalie
"Fantastic experience! Quick check in and check out, extremely professional staff all the way from the front desk person to the mechanic. GEICO adjuster and car rental rep onsite. The location and offices look like a modern business rather than a auto repair shop.
What I appreciated the most is that they are considerate abou t, and value your time." - Ernest
"I just wanted to let you know how professional and helpful Fernando was. He estimated the damage to my vehicle and was able to touch up some of the damage himself. He went above and beyond in his service.Thanks again Fernando" - Robert
"Caliber Collisions went above and beyond I repair my vehicle ad I would use them again in a heartbeat! Thank you!!" - Josselyn
"Caliber did an amazing job on my repairs! They were so helpful and made everything very easy for me so I was not inconvenienced with my work and vacation. I have already given out their info to a friend for future business. James was awesome! He brought my car to my work when it was finished and took my rental back for me. When he found out the rental needed more gas so I could avoid charges, he said "dont worry, I'll take care of it!" Thats World Class Service!
Thank you sooo much Caliber Collision and James!" - Natalie
"I liked to thank the staff from caliber collision Anaheim on katella Ave.
Especially scott novotny cause they treated me really nice and solved my questions and doubts, my concerns about my SUV, they did a good job fixing it I'd recommend this place to anybody that gets involved in an accident to fix theirs cars" - Juan Carlos
"Jim was an amazing help. He kept me informed every step of the way, and made sure he explained everything so I could understand. He was always available if I had any questions. I am so happy with my repairs! Thank you so much for your amazing help!" - Brenda
"Good professional service overall. Toll truck driver courteous and careful. Repair shop manager good, practical and knowledgeable suggestions. Happy that AAA uses them." - Bill
"All the employees who have contacted me were courteous, polite, professional, and beyond everything a customer would expect. Although I did not get my car back, my experience with this company was wonderful. More power to you guys! Great customer service all the way." - Marilyn
"professional on time" - Fernando
"So far, the employees have been very professional and understanding. The Receptionist, Vanessa, has always handled our calls in a professional (and understandable) manner. Our tech, Chalmers, has been clear and concise in his communications. So far, this is a very good company - - again. We had them do repair work before and they are true professionals." - Steven
"They did an amazing job repairing my dents and scratches. My car looks brand new. I am sooooooo happy with their work and would recommend them everyone." - Denise
Rated 5/5 based on 9 customer reviews.
- Tracy H.