Jan 9, 2020
"My car was a hit and run. It was super easy to schedule my appointment and when I came in everyone was super friendly and knowledgeable. Everything was seamless and they updated me everyday. When I got my vehicle back I was very pleased with the work. I would defiantly recommend them and go there if I ever need any work done." - Patrick B.Jan 9, 2020
"Our Toyota RAV4 rearview mirror was destroyed in a hit and run that my family witnessed. We caught the offending tag and filed a third party claim with Progressive who allowed me to choose a repair shop. I chose Caliber Collision from my memory of having worked with them before. They did great work before and that proved true this time as well. I appreciate that they worked with Progressive to cover the costs of the repair. I also like that they updated me daily on the status of my repair. My questions were answered to my satisfaction and everyone I worked with was friendly and courteous with me. I am a fan of this repair shop!" - Peter Ramsey Lauffer CarrDec 29, 2019
"Like new repairs" - Allen GNov 13, 2019
"Super communicative, we have Geico and I think this location is tied to them. Car looks fantastic!" - anonymousOct 2, 2019
"Took our 2010 Toyota Camry in for some minor front end work. Jamie and the Caliber team were incredible. He kept us informed and the car is like new. I'd highly …" - Joe M.Oct 2, 2019
"Took our 2010 Toyota Camry in for some minor front end work. Jamie and the Caliber team were incredible. He kept us informed and the car is like new. I'd highly recommend this team!" - Ludo HintosAug 23, 2019
"Tyler was great. Staff is very friendly. Very satisfied. Highly recommended." - YoMagsJun 17, 2019
"Was sent here by my GEICO insurance for a sideswipe job. Will post more after the work is done... Meanwhile, the Adjuster, Gary Bussard and an additional staff member, Lylianna were very friendly and helpful, and were thorough and clear about what needed to be done and how long things will take. They make arrangements for your loaner car to meet you here and have a comfortable waiting area. Lylianna even helped me with personal homework that I needed assistance with while I was waiting. Above and beyond care, so far!" - Robert L.Apr 26, 2019
"They did a great job fixing the right passenger side mirror on my Toyota Corolla. Krystle was great and took the time from her lunch to help me on the day I picked up my car. They even cleaned inside my car. Great location. I was able to take the Metro bus home on drop-off and on pick-up."
"Good repair job, good customer follow-up. Rachel is an asset to your company." - Robert
"I recently brought my 2009 Toyota Camery in on January 4th, 2018 for significant body damage resulting from a car accident I suffered in December of 2017. The damage to my vehicle was substantial; estimated at $4,379 with six days to repair. This was my first time scheduling an appointment with Caliber Collision and throughout the entire process from start to finish I cannot state how extremely satisfied and happy I am with the level of professionalism, courtesy, responsiveness, accuracy, and convenience provided by this staff. The entire process from scheduling to billing and payment leading up to pick was seamless and efficient.
My past experience with other auto body shops have been less than satisfactory which was a frustrating and stressful process. What made my experience with Caliber pleasant was the level of customer service provided by Ms. Cabrera and Ms. Benitez at the front desk. Both Ms. Cabrera and Benitez were very knowledgeable about the claims process with my insurance company (GEICO) and addressed all of my questions with timely useful information for me to plan my work schedule accordingly. In addition, the status updates provided via text messages were accurate and very much appreciated. The quality of the work performed by the technicians was excellent and flawless.
My overall experience with the staff at the Arlington Caliber Collision South Four Mile Drive far exceeded my expectations. If I have a future need for body work or know of anyone within my network that needs work done for their car I will be sure to refer them to this location. Thank you for your hard work dedication and commitment towards customer service and high-quality results in fulfilling my claim. " - Abyi
Rated 4.7777777777778/5 based on 9 customer reviews.
- Felicia B.