Jul 16, 2019
"My essentially brand new VW (6,500 miles) was ran into a wall on the highway. Needless to say it had A LOT of damage to the drivers side. Starting with customer service, Kara was an absolute a pleasure to talk to and I consistently received updates via text message. Dealing with someone so competent and pleasurable on the front in is really a great touch, especially when your baby has been destroyed! My car was a showroom model and did have some dealer option. One of these options were fingernail scratch guards under the door handles with a VW logo. A third party was hired by the dealer for these options, and they are extremely difficult to find. Kara did go out of her way to track them down and have them come install them without me even asking. It's a very small touch that took a lot of effort, and I quirkily love those things and really appreciate her taking the time to do that. When I received the car back, there were a few small things that I didn't quite like (keep in mind I'm probably a very annoying customer with high expectations as this is my first brand new car..) so I took it back, and without any hesitation they put me in a rental and corrected everything. At the end of the day, I got my car back and it looks great, it was done in a timely manner, and the customer service cannot be paralleled. Thank you guys, it's nice to have baby back looking all fresh! You have a 5 star recommendation from me." - Mike TilsonMay 9, 2019
"Caliber, and Craig's as it was known, is a great body shop. They have a group of guys that can really fix a car so that you can't tell it was ever damaged. Their paint matching is absolutely perfect. They are well connected with major insurance companies and have a car rental place just a couple of blocks away. Their estimates are accurate the first time. I've had my cars fixed there for many years now and have been there too many times. But I have a large family and several cars to deal with. You can't go wrong with these people. I highly recommend they." - Frances VenableMar 9, 2019
"Kara at this location was caring & professional! They did a good job & on-time. But she made my experience there worthwhile!" - T StidhamMar 5, 2019
"Great attentive service! Made a stressful accident process seamless." - Hollis GordonMar 2, 2019
"Excellent services- professional, polite, organized, timely and great service repair. I could not have asked for more." - Eunice WegenerNov 19, 2018
"Thy kept me updated on the status of my car." - Velma KavanaughAug 31, 2018
"Did a great job. Got my truck back when promised." - Lindsay ValtierraAug 31, 2018
"Richard and the guys really go out of their way to take care of us peeps. You can tell that they go over and beyond rather than "just doing their job""
"I took my car in for hail damage repairs n i picked up a brand new car. The staff was nice and courteous . I received updates on the progress of my car. I was very satisfied" - DEbony
"They always do a great job and the service is always professional. Alan does a wonderful job getting my car in and out and helping with rental if needed." - Ronda
"I took my Dodge Ram to this location and I had to have additional work done other than the original hail damage. The work was done pretty much on schedule and I got my truck back in excellent condition. The people were very courteous and professional. Later this year I had to take my wifes car in for front end damage and again I was completely satisfied with everything. I would highly recommend Caliber for any auto damage. Thanks Caliber" - James
Rated 4.875/5 based on 8 customer reviews.
- Mark V.