Mar 31, 2020
"Fabian is so nice and has great customer service!" - Robert BowenFeb 27, 2020
"I like caliper Collision because they're friendly responsive oh, and keep you apprised of the work being done on your vehicle" - Chris HFeb 25, 2020
"I don't usually write reviews on places, but my experience with this caliber collision was easily worthy of a few minutes of my time. Tim, the employee whom I dealt with was very professional and friendly and made my feel like my business genuinely mattered The repairs that were done to my vehicle were done quickly, and correctly and I never once got the feeling that I was getting the run around on anything. I definitely recommend caliber collision if you find yourself in need of such an establishment, and ESPECIALLY recommend this particular caliber collision location even if it's a little out of your way." - Tim CharlesFeb 24, 2020
"Go see Tim! Great customer service!" - Noel RobinsonFeb 24, 2020
"Excellent work, very helpful associates" - Aaron VernonFeb 20, 2020
"Wow what a great staff!" - Lisa WallsFeb 11, 2020
"Got my car back and it looked like new not only was the damage fixed but the inside was SPOTLESS! Thank y’all for making my terrible day that much better. Shout out to the receptionist, Tim, and Lee for the communication skills, timely repairs, and amazing customer services. Y’all have a forever customer in me." - DominiqueFeb 4, 2020
"My mirror was broken on my Elantra and I unfortunately had the wrong piece but Tim Reynolds helped me out and fixed it for me! Awesome guy and awesome place" - N DyerFeb 3, 2020
"Tim Reynolds was amazing. The insurance co of the 18 wheeler driver that hit me was unprofessional, difficult to work with, dismissive, slow and so many more things but Tim was patient and worked for me. He made SEVERAL phone calls and sent SEVERAL emails so i could get my car repaired and not continue to be inconvenience. I’d use them again in a heartbeat. Management was helpful as well, thanks Mario. Amber was fantastic too. She knows my voice now because i had to call so many times to ask for more help. Thank you guys." - Jordan SmithJan 31, 2020
"Came in to get a estimate for a scratch on my door, Tim took in my car and buffed it for free."
"trying to back out of our garage with the drivers door open my wife bumped into a bin in our garage. This slight bump caused our door to not close properly. It was catching our front fender as we opened and closed it. My wife came to your location to see if it could be looked at or make an appointment. She was greeted by lady in the front who was very friendly when she arrived. This lady looked to see if a tech was available that early and there was. The tech looked at it and asked if he could have the key and said he'd be right back. Within 10 minutes the tech handed my wife the keys and said all is good. My wife being surprised asked what that meant and how much she owed. The tech explained it was an easy fix and there was no charge. I cannot tell you how happy she was that the repair was done so easily and the she would not be charged. This is the reason we will use Caliber Collision in the future. Thank you for having quality employees. - Kenny H. " - Kenny
"Outstanding service in repairing my Honda Odessey. Inspection after the repair revealed that the side door mechanism had not been correctly restored. The immediately worked to resolve the problem and the van was ready the next day." - F
"I would like to thank Center Manager Chad Mitchell for taking care of my car back in March. I was able to drop my car off and get to a rental the same day. My adjuster Walter kept me informed on the status of my repairs throughout the process. The work done was outstanding. I remember telling Chad that my car looked better than when I first bought it certified pre-owned. Thank you Chad, Walter and Caliber for getting me on the road again!" - Rodolfo
"My wife's car was involved in an accident.took it to the Progressive center had concerns on which repair shop would be fixing my vehicle...ended up having the car repaired at Caliber Collision on Merrill Road...car looks better than before the accident...they match the paint perfectly and they also polished the other headlight so it would match my new one that was replaced..would recommend this facility to anyone thank you Billy Rutland and his amazing crew at Caliber for restoring my car to like new condition..they really turned a bad situation into a good one..." - David
"Great experience! Very responsive and proactive. I loved how they kept me up-to-date. Highly recommend! Great work!" - S
"The Four Mile Run Caliber auto body shop was exceptionally customer focused. I received regular, ongoing update calls and was able to ask questions to which they always had the answer or got one. The service was very positive, friendly, committed, and responsible. I also was impressed how GEICO has an adjustor on site and how well Caliber and GEICO coordinate with the customer. A+" - SH
"Everyone was very friendly and AJ kept me posted every step of the way. Keep doing great work ladies and gentleman !!!!!! Thanks to you all!!!!!!" - Jackee
"I went to drop off my car on a Monday and was provided with exceptional customer service left and right. They provided details on how the process works. The highlight to the trip was knowing that they would take care of the communication with my insurance company so I wouldn't have to deal with it. I appreciate how prompt they were with getting my rental situation taken care of. I received a follow-up/status update on my car two days later, which I appreciate someone provide attention/service to my auto. Great people, great customer service all around. Thank you all!" - Milanie
"This is was such a good experience. So much better than other collision repair places! Steve who helped me through the whole process and Katya who scheduled me in a snap, where amazing. This process was so easy, quick, seamless, and effortless for me. I honestly don't know what to do besides recommend this place to everyone. These two were the nicest and incredibly helpful people I know in the repairs industry. They pay attention to the details, and helped me out when I needed it completely last minute. My insurance agent was supposed to schedule the appointment, but did not -.-... and Kat squeezed me in last minute, before I had to head to work(what a life saver, am I right?). Steve from the moment we met was extremely professional and made me feel like I was being taken care of. He kept me in the loop the entire time and came out and dipped down my car a little more (I thought the white buffer they used was missing paint, yes I felt stupid when I found it was just buffer...) once it wiped away, the car was perfectly fine. The car was so clean and perfect, it looked brand new. Steve explained everything and took the time to add extra detail.
I'm serious when I say the reason I recommend this place is because of those two. And I will be recommending and going back because of employees like these two! Thank you caliber for being better than stupid other collision repair places and other rude, annoying, physically draining, never ending repairs places." - Kipling
"Work done on my Chrysler 300 was excellent. Customer service was outstanding. Caliber Collision earned my business and recommendation." - Noel
Rated 5/5 based on 9 customer reviews.
- Ashley Wells