Jun 28, 2019
"The staff at this location are superb, keeping me informed of the status of my car throughout the process. Very friendly and the coffee and popcorn is a nice touch as is the relationship with Enterprise for rentals." - John WestgateJun 24, 2019
"Excellent repairs at a quality price" - Brendan BroasMay 18, 2019
"This place is Staff friendly and did a 5 star job on my vehicle that was hit from another car.I depend on my Car for Uber and they met my expectations with great rental service as well.Thank you!!!" - Grace MottMay 9, 2019
"My insurance company sent me here after my window was broken. They replaced it quickly and kept me updated on the status of the repair. A couple months later, the window broke again due to a manufacturing error, so I asked to come in and they replaced it again on the spot at no charge. They also fixed up a couple other minor things on my car, which I really appreciated. The staff was helpful and kind and I definitely recommend this place for your repairs." - anonymousApr 26, 2019
"They did a great job fixing the right passenger side mirror on my Toyota Corolla. Krystle was great and took the time from her lunch to help me on the day I picked up …" - Donna D.Apr 18, 2019
"So great that they took extra good care of me, installing a bummer sill strip for free that they suggested I buy and helped me find on Amazon." - Donna D.Apr 18, 2019
"So great that they took extra good care of me, installing a bummer sill strip for free that they suggested I buy and helped me find on Amazon." - Soul NishaApr 7, 2019
"Fast reliable service" - Katie Z.Mar 17, 2019
"I was involved in a minor accident (not my fault) and the other driver's insurance is associated with this shop. I had an excellent experience from start to finish. Employees were friendly, helpful, and communicative throughout the process (appreciated getting text updates regarding the status of my repair). When my car was returned (looking like the accident had never happened!) the inside had been wiped down as well, which was a very nice surprise. Overall, this shop made an otherwise stressful experience pain-free, which was greatly appreciated! My only complaint (not significant enough to make this a non 5 star review) is the amount of time it took to A) get in for the initial estimate and B) actually get the car fixed. From the time of the accident, it took several weeks to get an appointment for an estimate, and after the estimate, I had to wait a month for them to take my car in for repair. I know the fact that they're busy is a good sign, but I did have to drive around with a pretty significant scratch on my car for a couple months. Although I hope to not need any more body work on my car - if I do, I'd absolutely return here!"
"I drove by this shop this morning; never been there and I had no appointment but the shop looked
clean, inviting and well organized. I had an emblem which had fallen off
my car trunk after the brush roller in a car wash knocked it off.
The office worker here asked me to be seated and she took my emblem to the work area. After a few minutes, a shop worker came out with my emblem buffed up like new and replaced it on my trunk lid. When I went to the desk to pay, they said no charge! I even offered to buy lunch for the worker for what he did for me and they wouldn't take my money.
I have never been treated so kindly by any business in Arlington and I've lived here for decades. I highly recommend this business!" - Dean
"They did a superb job. I couldn't be happier, and the car was returned to me after a thorough wash and polish." - E. Russell
"GREAT customer service and execution on my repair! Thank you for all the help!" - Chris
"I have used Caliber Collision twice in the last few months, and both experiences have been excellent. The staff is courtesy and helpful and the work was done in a timely fashion and to perfection." - Barbara
"Tom Chaney and his staff were polite, helpful and went the extra mile to get my truck back to it's original condition.I appreciate all they did. R. Cantermen" - Robert
"Work was done on time. Very professional Enterprise rental located on site. Very convenien.t" - Kendra
"Robert and Winston went above and beyond in helping me and explaining the work that was done in detail. Thank you!" - Erin
"The comunication and professionalism at this locations was wonderful!" - Maria
"Very good service. People there were most courteous and helpful; Car delivered sooner than promised." - jJohn
"After someone hit our car, MetLife directed us to Caliber for an estimate and repair. I bough the car in at the appointed time and met with Rachel to go over the damage. She phoned later that day with the estimate, and the probable date for completion of the work. I received daily updates of the progress and the car was completed as promised. When I picked up the car, it looked and smelled brand new, cleaner then when I bought it. In finalizing the paperwork, there was a problem with the deductable, which Rachel got on the phone with MetLife and solved immediately. Her professionalism showed throughout the process, and was very helpful in any and all questions and concerns that I had. Caliber is lucky to have someone like her as a representative of their organization. Great work-thank you." - Steve
Rated 5/5 based on 9 customer reviews.
- Ronda Bernstein