Nov 27, 2019
"Nice to work with very helpful" - Maged ZamzamNov 19, 2019
"Fantastic work, third time I’ve had to bring my vehicle to caliper collision and every time they do an amazing job. Shout out to Vic for doing a wonderful job on my Lexus." - Henry UNov 19, 2019
"Outstanding service and workmanship!!! Naomi handled all the paperwork and Terrel provided all of the frequent updates. Both were a pleasure to work with. The repair was excellent and the paint matching and blending was perfect!" - j niyezNov 15, 2019
"Naomi is the best! Her customer service skills are awesome. She was patient with me and answered all my questions. She didn't try to rush me out the door. The team is really great about giving you updates and keeping you in the loop. 5 stars for sure!" - Marlon ReyesNov 14, 2019
"Recently came here to get my bumper fixed and got great service from Naomi. Had told me everything that was going to be done in the simplest way and car looks great now!" - D ANov 4, 2019
"These guys not only did a great job on the repair, but took less than one week to deliver my car back good as new. LESS THAN ONE WEEK. This included assessing and estimating damages, ordering parts, painting them and installing them. My last experience with a mechanic was over a 1.5-month wait. My case advisor Felisha was also super diligent about updating status of the vehicle over the phone to let me know how things were progressing. It's incredibly easy to hop in a rental after drop off - these guys work with Enterprise around the corner in Shirlington to get you in and out super fast (shout out to Tyler). I couldn't have been in the office longer than ten minutes for drop off or pickup. I've spent longer waiting for a burger at McDonalds. Finally, these guys have a GEICO express shop within their repair center, making communication between insurance and the mechanic seamless. I seriously could not be more impressed with a repair shop than this one. For all my future car crashes - my fault or not - I'll be coming here." - val pisacaneNov 3, 2019
"Fantastic service. Friendly staff, well manged process, great work. Repaired our car years ago when Pohanka; amazingly consistent quality." - Deniz DemirciOct 15, 2019
"Great body work, but I feel like what they do best, is communication! They OVER communicated sometimes. Very friendly and knowledgeable front office staff and always personable. I had no idea where to take car and I think I chose very well. Very happy with their service from start to finish!" - anonymousOct 2, 2019
"Took our 2010 Toyota Camry in for some minor front end work. Jamie and the Caliber team were incredible. He kept us informed and the car is like new. I'd highly …"
"I drove by this shop this morning; never been there and I had no appointment but the shop looked
clean, inviting and well organized. I had an emblem which had fallen off
my car trunk after the brush roller in a car wash knocked it off.
The office worker here asked me to be seated and she took my emblem to the work area. After a few minutes, a shop worker came out with my emblem buffed up like new and replaced it on my trunk lid. When I went to the desk to pay, they said no charge! I even offered to buy lunch for the worker for what he did for me and they wouldn't take my money.
I have never been treated so kindly by any business in Arlington and I've lived here for decades. I highly recommend this business!" - Dean
"They did a superb job. I couldn't be happier, and the car was returned to me after a thorough wash and polish." - E. Russell
"GREAT customer service and execution on my repair! Thank you for all the help!" - Chris
"I have used Caliber Collision twice in the last few months, and both experiences have been excellent. The staff is courtesy and helpful and the work was done in a timely fashion and to perfection." - Barbara
"Tom Chaney and his staff were polite, helpful and went the extra mile to get my truck back to it's original condition.I appreciate all they did. R. Cantermen" - Robert
"Work was done on time. Very professional Enterprise rental located on site. Very convenien.t" - Kendra
"Robert and Winston went above and beyond in helping me and explaining the work that was done in detail. Thank you!" - Erin
"The comunication and professionalism at this locations was wonderful!" - Maria
"Very good service. People there were most courteous and helpful; Car delivered sooner than promised." - jJohn
"After someone hit our car, MetLife directed us to Caliber for an estimate and repair. I bough the car in at the appointed time and met with Rachel to go over the damage. She phoned later that day with the estimate, and the probable date for completion of the work. I received daily updates of the progress and the car was completed as promised. When I picked up the car, it looked and smelled brand new, cleaner then when I bought it. In finalizing the paperwork, there was a problem with the deductable, which Rachel got on the phone with MetLife and solved immediately. Her professionalism showed throughout the process, and was very helpful in any and all questions and concerns that I had. Caliber is lucky to have someone like her as a representative of their organization. Great work-thank you." - Steve
Rated 5/5 based on 9 customer reviews.
- Charles Stewart