Sep 21, 2020
"Only went for an estimate. They worked quickly." - Jackylin MerollaSep 21, 2020
"Positive: Professionalism, Quality" - Desiree CareySep 21, 2020
"Positive: Professionalism, Punctuality, Quality, Value" - Arazeu MianegazSep 18, 2020
"My VW dealership of 22 years does the mechanical work and referred me to this business for body work to pass inspection. They gave me a list of the work I need with part #s & labor costs. I ordered my parts, put it on the garage and said “they didn’t need the parts, welded something that snapped & didn’t charge me”. Definitely plan to return for more body work. Walking distance to Shirlington Centre where u can hang while the work is done. I appreciated the referral & was overall really happy with the service & would suggest it to my friends with Euro cars to get quality service!" - Kevin ThomasSep 18, 2020
"I don’t usually do Google reviews of businesses, but Caliber did such a good job repairing my truck that I’m breaking my rule and reviewing them. First, they worked well with my insurance company so the drop off was easy. They told me shortly thereafter what repairs they were going to complete and the timeline for the repairs. The repairs included replacing the front bumper, spoiler, headlight, and front left rim. When I came to pick up the truck, they reviewed the work that was done and brought me to the truck so I could inspect the repairs. Asked if I had any questions or concerns, which I did not. The paint job looked amazing and the new rim looked great. And I was on my way. All in all, it was a pleasant experience. The work was very well done." - Shamia !!Sep 17, 2020
"Positive: Professionalism, Punctuality, Quality, Value" - Tiffany GraySep 11, 2020
"Positive: Professionalism, Quality, ValueThey fixed the damage on my car and finished it early. Great job!!!" - Jenni AsmirSep 10, 2020
"Positive: Professionalism, Punctuality, Quality, ValueCame to the shop after an accident being in such a frenzy and stressful situation I came there to be greeted with such great service from Nabia she guided me & definitely made me feel like everything would be great! I would recommend them for sure!"
"I drove by this shop this morning; never been there and I had no appointment but the shop looked
clean, inviting and well organized. I had an emblem which had fallen off
my car trunk after the brush roller in a car wash knocked it off.
The office worker here asked me to be seated and she took my emblem to the work area. After a few minutes, a shop worker came out with my emblem buffed up like new and replaced it on my trunk lid. When I went to the desk to pay, they said no charge! I even offered to buy lunch for the worker for what he did for me and they wouldn't take my money.
I have never been treated so kindly by any business in Arlington and I've lived here for decades. I highly recommend this business!" - Dean
"They did a superb job. I couldn't be happier, and the car was returned to me after a thorough wash and polish." - E. Russell
"GREAT customer service and execution on my repair! Thank you for all the help!" - Chris
"I have used Caliber Collision twice in the last few months, and both experiences have been excellent. The staff is courtesy and helpful and the work was done in a timely fashion and to perfection." - Barbara
"Tom Chaney and his staff were polite, helpful and went the extra mile to get my truck back to it's original condition.I appreciate all they did. R. Cantermen" - Robert
"Work was done on time. Very professional Enterprise rental located on site. Very convenien.t" - Kendra
"Robert and Winston went above and beyond in helping me and explaining the work that was done in detail. Thank you!" - Erin
"The comunication and professionalism at this locations was wonderful!" - Maria
"Very good service. People there were most courteous and helpful; Car delivered sooner than promised." - jJohn
"After someone hit our car, MetLife directed us to Caliber for an estimate and repair. I bough the car in at the appointed time and met with Rachel to go over the damage. She phoned later that day with the estimate, and the probable date for completion of the work. I received daily updates of the progress and the car was completed as promised. When I picked up the car, it looked and smelled brand new, cleaner then when I bought it. In finalizing the paperwork, there was a problem with the deductable, which Rachel got on the phone with MetLife and solved immediately. Her professionalism showed throughout the process, and was very helpful in any and all questions and concerns that I had. Caliber is lucky to have someone like her as a representative of their organization. Great work-thank you." - Steve
Rated 4.875/5 based on 8 customer reviews.
- Lesley Shneier