Nov 26, 2020
"I unfortunately, have experienced several traffic accidents which have resulted in my vehicle having to be taken to professional body & repair shops & i will tell you NOT ALL experiences have been great, until i have had the experience of dealing with Caliber Collison, Honestly, i was a bit nervous because my insurance adjuster didn't explain to the process in which i had to follow to get my claim approved, enters Dustin!!! Dustin was AWESOME in explaining to me the process, my claim was approved, but Caliber Collision finished & returned my vehicle to me ahead of schedule!! When you're car is in the shop we as xustimers always ask & check when our vehicle will be ready/finished, Dustin put that discomfort to rest by staying in constant contact on the progression of the repairs, Caliber Collision is HIGHLY RECOMMENDED!!! My experience with this shop turned out to be GREAT!! where most of the time, i would not have even wasted the time to fill out a survey & if i posted anything TRUST ME, it would have been negative!!" - kris monroeNov 22, 2020
"Nice staff. Very helpful." - Jason McCampbellNov 21, 2020
"Quick service, repairs were done well and all of the paperwork was handled." - jersey gillNov 20, 2020
"Chad at this Caliber location is extremely courteous and professional. I recommend bringing your vehicle here for repairs." - David C.Oct 31, 2020
"I rarely leave reviews, but I was compelled to after the really good experience I just had getting my Lexus repaired here. Jacob took care of us with professionalism and kindness. I was surprised how quickly they turned around my car saving me money on more days having a rental." - David C.Oct 31, 2020
"I rarely leave reviews, but I was compelled to after the really good experience I just had getting my Lexus repaired here. Jacob took care of us with professionalism and kindness. I was surprised how" - Marilyn RitcherOct 23, 2020
"Very Professional" - Sydney HalepaskaOct 11, 2020
"Very kind and professional. Tony was so helpful!"
"I strongly recommend McNeil caliber collision to everyone. I have taken cars to this place for a couple of years now. The first time Justin took a very good care of my car. The body of my 16 years old beat up minivan looked amazing afterward. He even paid for an extra day of my rental car when my insurance denied it. Joe was the next person we met when I took my daughter's car in. He managed to fix our car free of charge. I'm completely satisfied with prices, workmanship, and customer care at caliber collision at McNeil location.." - Maryam
"There is not a drop down for the 132322 N. RR 620 Austin, Texas 78750, so I put the nearest location on the list. My review:
Shayleen Powell was outstanding in the handling of my car repairs. She definitely deserves a "10" in all categories. The repairs were done sooner than the original estimate, which I appreciated. The technicians that did the repair work also deserve a "10" for their efforts. I am totally satisfied with Caliber Collision and recommend this location. As an aside, I never received the short survey in April for the repair work. So I am sending Caliber Collision the survey by this method. Any question that would be in the survey deserves a "10 - the best!"
John" - John
"I was blown away by the outstanding customer service shown by your estimator, Cory Simon! Cory was prompt and courteous throughout the claim process - going above and beyond my expectations by showing genuine compassion for my situation, walking me through the process and engaging me in a polite and professional manner. It's not all that often that I am delighted by an employee's care, however I certainly was in how Cory managed my experience. Thank you so much for hiring such a wonderful employee!" - Doug
"Had a very good experience with this location. They were very professional. Kept me updated with the progress of the car and finished work before time. One suggestion: As this location is closed on weekends, it would be really helpful if you have a drop box for the keys. We do not have to make a separate trip just for the keys to be dropped off." - Sanghamitra
"Excellent workmanship and repairs. They kept me informed along the way." - Elizabeth
Rated 5/5 based on 8 customer reviews.
- Anthony Winters