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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: Austin - McNeil Dr. Location

6819 McNeil Dr. Austin, TX 78729 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Austin - McNeil Dr.  Details

Conveniently located in Austin off Highway 183 at McNeil Drive and Technology Blvd. Opened 2015. I-CAR Gold Class Recognized.

About  Austin - McNeil Dr.

For Caliber Collision in Austin, TX, we are committed to restoring you to the rhythm of your life®.  With services including auto glass repair, dent repair, and painting, our focus is having your vehicle back on the road as soon as possible.  Guaranteed through a written lifetime warranty, all of our work is performed with exceptional customer care and craftsmanship.  Knowing we have customer satisfaction is important to our Caliber McNeil Dr. team, and we know you will be pleased with the results.  During this process, we will frequently update you on your vehicle’s status so you are informed as we transform it back to pre-accident condition.  No repair is too big or small for our Caliber McNeil Dr. team.

With our convenient location, Caliber McNeil Dr. is the ideal auto body repair facility to serve anyone in the greater Austin area including Arrow Wood, Hunters Chase, Indian Oaks, Los Indios, Millwood, Riata, and surrounding areas.  We are family and business fleet friendly and have ASE certified techs on staff to assist you with any services your vehicle requires.

Supporting our local community is important to us, and we are able to give back through our partnership with McNeil High School.

Caliber McNeil Dr. is here to serve as your collision repair center of choice both now and for years to come, and thank you for choosing us to repair your vehicle.  Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237) so you can set up an appointment or drop off your vehicle today!



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Rosa PerezMar 5, 2020

"Friendly"

- Erin CantuFeb 25, 2020

"Took care of everything for me"

- SavannaFeb 3, 2020

"Fantastic customer service at this location! I called on Friday evening about the plastic cover on the bottom of my car and spoke to Spencer about coming in on Monday morning to get it fixed. Sure enough, they were ready for me when I rolled up at 7:00 this morning and had me turned around and on the road in less than ten minutes! I couldn't have asked for an easier or more pleasant experience. Will be going back with any further car trouble in the future! Thanks for all the help, guys!"

- Ryan SmithJan 31, 2020

"Very friendly and professional staff. They do high quality work and got us all fixed up quickly. Brian was awesome and helpful and gave some tips for some scratches insurance wouldn't cover."

- Scott S.Jan 24, 2020

"Another driver sideswiped our 2020 Nissan Altima while pulling into the parking space next to us. The driver's side door and mirror were damaged. Fortunately the driver admitted fault and his insurance company agreed to pay for the repair of our car. I chose the Caliber Collision across from the Sonic on McNeil Drive between Parmer and US 183 because it is less than 10 minutes from work. Check-in was a snap and took less than 5 minutes. Caliber called Enterprise who gave me a ride to their store on 183. My advisor Micah kept me updated throughout the repair process. Since my vehicle is a 2020, parts are hard to come by so it was difficult finding the replacement mirror glass. Micah advised me of the delay and also kept Progressive updated so they would extend my rental car authorization. Micah continued to keep me updated when the replacement mirror glass was found and installed. In the end, the "delay" ended up being a non-issue. I was able to pick up my car with all repairs completed. You can't tell that it was ever damaged. I hope that there is no need to have my car repaired again, but if I do, I am definitely going to choose Caliber Collision ."

- Natasha JohnsonJan 21, 2020

"I recently had my car in this shop for a few weeks and I have to say, I have never had a better experience with car repairs / customer service at a mechanic shop in my life. Everyone from front desk help to the GM Chad - were incredibly personable, helpful and concise. This staff is consistent with updates and ensuring that your car is as safe as possible before sending off. Thank you so much Chad for restoring my car and making it as smooth as a process as possible."

- Lenny WhiteDec 25, 2019

"Great work, great service!"

"I strongly recommend McNeil caliber collision to everyone. I have taken cars to this place for a couple of years now. The first time Justin took a very good care of my car. The body of my 16 years old beat up minivan looked amazing afterward. He even paid for an extra day of my rental car when my insurance denied it. Joe was the next person we met when I took my daughter's car in. He managed to fix our car free of charge. I'm completely satisfied with prices, workmanship, and customer care at caliber collision at McNeil location.." - Maryam

"There is not a drop down for the 132322 N. RR 620 Austin, Texas 78750, so I put the nearest location on the list. My review: Shayleen Powell was outstanding in the handling of my car repairs. She definitely deserves a "10" in all categories. The repairs were done sooner than the original estimate, which I appreciated. The technicians that did the repair work also deserve a "10" for their efforts. I am totally satisfied with Caliber Collision and recommend this location. As an aside, I never received the short survey in April for the repair work. So I am sending Caliber Collision the survey by this method. Any question that would be in the survey deserves a "10 - the best!" John" - John

"I was blown away by the outstanding customer service shown by your estimator, Cory Simon! Cory was prompt and courteous throughout the claim process - going above and beyond my expectations by showing genuine compassion for my situation, walking me through the process and engaging me in a polite and professional manner. It's not all that often that I am delighted by an employee's care, however I certainly was in how Cory managed my experience. Thank you so much for hiring such a wonderful employee!" - Doug

"Had a very good experience with this location. They were very professional. Kept me updated with the progress of the car and finished work before time. One suggestion: As this location is closed on weekends, it would be really helpful if you have a drop box for the keys. We do not have to make a separate trip just for the keys to be dropped off." - Sanghamitra

"Excellent workmanship and repairs. They kept me informed along the way." - Elizabeth

Rated 4.8571428571429/5 based on 7 customer reviews.
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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.