Dec 3, 2019
"Absolutely top notch service and work. Made my car look like new." - Catherine NygaardNov 10, 2019
"I had a small feet bender a couple of weeks ago. I was very apprehensive with any body shop matching my paint, but when I got my car back you couldn't even tell I'd been hit from behind. Great job and the staff was absolutely wonderful! A bad situation to be in, but I couldn't be happier with the service and treatment I received right from the first phone call. Thank you Tabitha & Ashley (Raquet club location) for all you and Caliber did. You made this a great experience and I would highly recommend you to anyone I know!" - FranX LeungOct 26, 2019
"10/21/19 - We picked up our car and they fixed the bumper. Looks like new again. They cleaned up a few other areas and gave it a new paint job. We were notified during the week with text messages on the status of the vehicle. Very good experience with Caliber. 10/7/19 - Our sedan got into a fender bender with a badly dented corner on the back bumper. Brought the car here (had a reservation) and everybody was very friendly and helpful. The process was pretty smooth. The admin called the rental car place to have someone pick me up. The rep who handled our car took photos and circled other dings and scuff marks collected over time. So far so good. I'll update this review after the car is returned to us." - Kevin CookOct 9, 2019
"The passenger side exterior rear-view mirror on our GMC Yukon snapped apart, unbroken but in pieces, as we exited our garage. I made an 8am appointment and took it to Caliber Collision where service advisor Ray Alexander spent 20 minutes in the driveway reassembling the mirror and housing to perfection. We consider this to be an exceptional customer service experience -- I am very pleased and will gladly recommend Caliber Collision to our friends and clients. Thank you, Ray! 👍🏽👍🏽 Kevin Cook Wednesday 10/9/19" - Sallie C.Oct 9, 2019
"The passenger side exterior rear-view mirror on our GMC Yukon snapped apart, unbroken but in pieces, as we exited our garage. I made an 8am appointment and took it to Caliber Collision where service advisor Ray Alexander spent 20 minutes in the driveway reassembling the mirror and housing to perfection. We consider this to be an exceptional customer service experience -- I am very pleased and will gladly recommend Caliber Collision to our friends and clients. Thank you, Ray! Kevin & Sallie Cook Wednesday 10/9/19" - Larissa D.Oct 7, 2019
"I had a great experience getting my car fixed after a fender bender. The staff was so quick to respond and get my parts ordered. Then, they kept me updated on timing and communicated with my insurance to approve extra costs. I had Barry help me with my process and he was very helpful, kind and professional. They want you to get your car fixed and get back to your normal life and it shows! I highly recommend it!" - Yaman S.Oct 7, 2019
"This is second time I needed their services in 1 month.. It is so frustrating to be in a situation like this. But these guys again proved to be gentlemen and addressed all my concerns, and more. Hopefully I won't need them again but if I do I won't be going anywhere else for body shop work. Hats off to Ray and his manager Brett." - Yaman SubeiSep 20, 2019
"Outstanding team. Drop off and pick up so easy. When I arrived they had the rental company pick me up from their shop. Above all Ray was a gentleman he not only fixed what I paid to get fixed, he also touched up the entire vehicle fixed scrapes that were not part of the job, and detailed my car! They were 5 star class treatment highly recommend and ask for Ray!"
"Great job. Looks like new!!!" - Randy
"Cannot say enough about the folks at the Bedford location. While dealing with issues such as this in everyday life can be a hassle, Jay and Tabitha were a pleasure to work with.
Jay kept me updated as promised w/texts and phone calls, while Tabitha couldn't have been nicer, offering water or coffee. Even offered the office lunch of BBQ. The repairs were seamless, as it looks brand new, and delivered when promised. I would refer them to anyone in need of body repair, and will as I live in the area! Thanks folks!" - Terry
"Very professional. Michael kept me informed of progress. Excellent work. Looked great. Couldn't ask for more. - Doris" - Doris
"Outstanding customer service and body work. Michael and team did a great job." - Lynne
"I took my car to Caliber for an opinion and/or estimate on some minor damage to the rear bumper cover. The rep looked the damage over and asked me to pill into a shop bay where a tech took the cover loose, made some adjustments and fitting, and put the cover back together-good as new. Caliber declined to charge me for this incredible courtesy. My family has had incredibly good service from this shop over several years and two teenage drivers. It is very refreshing to receive such remarkable attention and courtesy and it confirms that I will always use Caliber when things happen in the future.
Judge Bill Harris" - Bill
Rated 5/5 based on 8 customer reviews.
- Sol Stan-70