Nov 10, 2019
"Ray is so AMAZING! I have to brag about a certain person just because I was able to get done what I needed with the most transparency I have ever faced. Sometimes in life you just come across those people who are so special and make such an impact. Ray is for sure one of those guys from what I have experienced so far. Recently I drove here for an estimate on damages to my vehicle. Ray was so kind to fit me in right away. Then once he saw my issue he spoke to me, human-to-human and gave me my best options. I'm a small girl so my ability to be vulnerable in these situations is variant. Luckily I grew up working on cars which you'd never guess -not like it comes with its own "look". But Ray really made me feel taken care of and that I was in great hands. Right away you get this "family-feel" once you get into their shop. There are awards from all over town and they present themselves very well for an auto shop. The assistant at the front desk was so considerate and went above and beyond in helping my needs as well. She made sure to speak professionally, she was very thorough, and always called me right back when she said she would. I kept forgetting her name and I'm sorry I did because I want to add her in here. But I'll call and get her name for credit. She really is great. I make so many professional calls all day and her professionalism is a breath of fresh air. You can tell she is on top of things but gentle in her mannerism. I'm almost bummed out that I ended up getting work done elsewhere because this is the one time I would be willing to spend thousands of dollars just so I have the opportunity to work with such a great company. (P.S. Not like it's that common but they do not do any work on salvage titles) But Ray saved me almost $10,000!!!!!!!!!!! You guys that's almost unheard of!!! He just really has a passion to help others in what he is doing. Thank you kindly from the bottom of my heart Ray and to his executive team at Caliber Collision for being so great and giving such up-front and honest information. I'll be sure to pay it forward." - Neima B.Oct 17, 2019
"The best service on planet earth! They're amazingly professional and know exactly how to help you. I'd recommend them every day of the week. Especially Chris, he's the man!" - Aaron StoneSep 25, 2019
"good service great result" - Dee B.Sep 24, 2019
"Always great service & amazing customer service. I never go anywhere else. Art & his crew are the best in town. Car was on time & always clean when pick up." - Heather K.Aug 22, 2019
"Art was wonderful to work with. The repair was fast and well done and they kept me updated throughout via text." - anonymousAug 22, 2019
"Art was wonderful to work with. The repair was fast and well done and they kept me updated throughout via text." - Kennedy L.Aug 21, 2019
"I love Caliber Collision!!! I use them any time my car needs work. RAY IS AWESOME!!! He kept me up to date on everything about my car, the rental car and any additional repairs. He took such great care of me. I'm so thankful, especially since the hours that I work are the same hours that Caliber Collision is open. He stayed over because I get off at 5:30 and have to fight traffic to get there. He is the nicest guy and my car was done to perfection. I literally could not be any happier with the entire process. I was back in my car in a weeks time. I will always choose Caliber Collision because they have the most thoughtful staff. Everyone is kind and do whatever they can to help the customers. I appreciate them all. I appreciate the girl at the front desk who made sure Enterprise showed up on time and was just super kind trying to work with my schedule for the dropping off of my car; AND Adam, who initially took care of everything before going to the other location. Angel B." - Karen L.Aug 20, 2019
"We took our car to Caliber Collision after it was vandalized in DTLA. I was surprised at how well managed the place was. We were able to get an appointment to drop off our car within a few days of calling at a time that was convenient for us. The insurance adjuster met us there and gave a quote to fix the damage, which was paid directly to Caliber. The rep at Caliber (Art) was responsive, knowledgable, kept us informed on the progress of our repair which took about a week. Our insurance required us to use aftermarket parts, and when I picked up the car I wasn't happy with the way the new hood fit the car. Art called the insurance company and got them to approve a non-aftermarket hood, and then re-did the job. The waiting area is clean and organized, and has free coffee and popcorn which is a nice touch."
"Fantastic job. It was a very pleasant experience after having such an unpleasant one when my car was hit.I highly Jay for keeping me informed." - sandra
"Jay was awsome! He is very professional, sincere and efficient. Always repaired the car quicker than expected. He works beyond expectations. Thank you!" - Ulara
"I have worked with a couple of the Caliber Center over the years. Most recently the Beverly Hills location. In general I have found all of their employee's to be kind, courteous, and very professional. The quality of the work is exceptional and my vehicle has always looked great upon return.
The most recent service person I delt with was a gentleman named Cameron. He made the process smooth, was extremely helpful, kind, and caring.
I had experienced two vehicles having been totaled within 60 days of one another. Cameron and his staff got me through the process quickly.
Thank you Cameron and the Beverly Hills Caliber staff." - Laurence
"Your professionalism, attentiveness, and courtesy are unmatched to any company I've ever experienced. Thank you." - Barry
"Great place! and thanks for the quick fix! i highly recommend." - Adan
Rated 5/5 based on 8 customer reviews.
- Alexandre K.