Jul 16, 2019
"GEICO gave me the option of two repair places nearby but because this was was convenient by a day earlier to be repaired, we chose Caliber Collision and we couldn't be happier. Very courteous, attentive and professional staff to greet you as you enter. The manager, TONY MANDELLA appeared and introduced himself and went over all the particulars about the damage to the SUV and guided us through the repair needed to be done. He also was very professional and personable, We were told approx. 5 business days and it was done a day earlier. He would call along the process if there were changes to be made with the cost, but it was only a $100 difference that was necessary after the final inspection. Got the call a few days later and we were very pleased again with the process. I just showed up and within 10 minutes, we had the repair shown to us by Tony and explained what had been done..as you can see in the picture. We were very pleased. Couldn't tell we were in a fender bender just a few days earlier. It was approximately $2400. Worth every penny We signed the papers and we were on our way. What a pleasure doing business with them. Was very impressed by the whole process there and the care from the staff. Car rental: The rental car rep from Enterprise was there to go over the details of the car and contract with us. The only thing I would caution anyone is not to take the approximate additional $19 daily fee of insurance despite how heavy they push this. GEICO at another time advised me against such a thing. There was no need. Well, that saved me a few bucks. It is something I don't appreciate, scare tactics about the IF'S in an accident when using the rental. I'm covered. I've gone through this last year. My insurance wouldn't charge me another deductible as said by Enterprise. Other than that, the SUV was there, ready for us to take and I did appreciate their thoroughness. It was a 2019 Hyundai Santa Fe. Great replacement to have for the few days. So hopefully you'll have this same great experience as we have. Thanks again Tony! A pleasure meeting you! Dave & Dottie" - x xJun 19, 2019
"Jeff and all the folks at Caliber are wonderful. Dealing with insurance and adjusters is always a presumed headache, but here everyone did everything for me...All I had to do was show up. Thank you all for everything you have done and getting my vehicle back looking brand new. The attention to detail alone deserves 5 stars, thanks." - Kathy ConstantineauJun 6, 2019
"They are truly professional, and very customer service oriented! I will always use them!" - Alena AnneMar 19, 2019
"Great customer service from Jeff! We had brought in an Infiniti coupe that is notoriously hard to line parts up on. Jeff and the team at Caliber were diligent in making sure that everything came out perfectly. I would highly recommend this auto body shop in the future." - stace humphreysMar 15, 2019
"Friendly staff came right in for estimate" - Kimchi LeFeb 1, 2019
"Very patient, courteous, and provided amazing service. They were also very helpful with insurance and kept us updated. My car came back to me so clean inside and out!" - Carlos CasanovaJan 30, 2019
"Always on point and the receptionist is very happy to help great experience." - Sally
"Abby was great to work with, pleasant and professional, They took care of my car's damages in a timley manner and did a wonderful job." - Chris
"Abby and the entire team at Caliber Collision Bonita Springs were a pleasure to work with. I was rear-ended and brought my Jeep in for insurance covered repairs. Communication was excellent from beginning to end, and the actual repair was top notch. It's like having a new Jeep again! Thank you!!"
Rated 5/5 based on 8 customer reviews.
- Foodie K.