Sep 17, 2020
"Friendly service and quality work. Would recommend and use again." - Meagan JenkinsSep 10, 2020
"Customer service is impeccable. Very professional as well. I'd definitely go back." - Shaunda NoelSep 4, 2020
"Accidentally hit a parked car in a parking lot that caused some damages to my bumper and side panel. I originally was scheduled to use a competitor but after a not so great first impressions, I decided to use Caliber because I had history of using them in the past before the name change. The competition didn't seem knowledgeable and didn't seemed please to help. I called the shop and asked if I could stop by to recieve an estimate without needing an appointment. I was warmly welcomed in by Hillary that introduced me to Dwayne (Hopefully I remembered the name correctly). He seemed pleased to help and immediately inspected/assessed the damages and took his time to explain the repair process and what needed to be done. He also informed/educated me of their average completion time based on the damages which was a critical factor since I did not have a car rental. After making changes with my insurance, I was able to drop my car off same day and when I returned, I was assisted by Ken. Ken as well seemed pleased to help and knowledge and took his time to explain the repairs and answered any concerns and/or questions I may have. Through out the repair process, I received a text and phone call from Ken. There was a slight concern when the estimated completion time was September 9th after dropping it off on August 24th. I shared my concerns with Ken and he ensured that he and the team worked hard and quickly to return my vehicle back to me. I ended up receiving the vehicle the following Monday the 31st. The vehicle looked new again and they took the time to detail the inside and add more air to my tires. They even allowed me to pick up the vehicle right at 5:30 when they were closed since I was stuck in traffic and couldn't leave work on time causing to be 30 minutes late than the communicated time I provided. Ken again, ensured he answered any questions and/or concerns I had before driving off. I actually did ended up renting a car for a few days and they made arrangements for me to leave the vehicle there from Enterprise and communicated with Enterprise that I stopped the rental coverage so I wouldn't get charged another day and scheduled time for them to retrieve the vehicle. Overall great company to assist you!! Everyone was so welcoming and caring and genuinely show appreciation to their customers. Will use again if needed." - Robert CompauAug 31, 2020
"Excellent work performed. Super friendly and very professional without being stuffy. I liked everyone with whom we worked and the body work came out fantastic." - marquez usherAug 27, 2020
"Very good Business to trust an take very good care of your vehicle plus you would be notified from beginning to end" - Chandra BlandingAug 18, 2020
"I was told to go to to Caliber Collision Buford because they would give a fair quote and they do excellent work. Ricky gave an estimate that shocked me. I was sure I was going to pay tons more. The car was ready in a timely fashion. I was informed by text and calls when necessary. Although I live near the Buckhead location, I will only use these guys. Excellent service." - Mark
"I needed a minor repair and stoped by to schedule an appointment. They looked at my car and fixed it on the spot while I waited. Everyone was courteous and professional. I would recommend this company to anyone looking for a fair and honest car repair center. " - Cindee
"Just wanted to give a shout out to Caliber Collision in Buford, GA on Lee street. My husband took my car in for a minor repair and the service he received was outstanding! They took care of my car and went over and beyond a service providers expectations. I think Chad was the one who helped him. I definitely would take my car there for future problems and would recommend them to "ALL". Excellent service and professional in so many ways! Thanks for a fabulous job!"
"Wonderful experience. Had only heard commercials about the company, no personal experience but was referred by my insurance company. Very satisfying experience. Comfortable environment, easy to relate to, went over and beyond to make me happy. I highly recommend their services." - Rita
"Had a minor repair last year and when I 'encountered' a deer, went back and was extremely pleased with both service and the repair itself. Would definitely reccommend to friends." - Michelene
"I had a minor repair to be made on my body trim. They had me in and out within one hour. The courtesy and work was superb, and the price was beyond excellent! I would highly recommend the company for any and all of your auto body repair needs!" - Jerry
"These are the nicest people. I had my car repaired there back when it was Buford Collision. I had a rattle. They found the problem and took care of it even though they weren't the ones that did the inital repairs" - Deana
"If you don't want great customer service and your vehicle looking like new then you need to stay away from Caliber Collision. Customer satisfaction , personal service is all you'll get here. No doubt the best collision repair center around...." - Charlie
Rated 5/5 based on 8 customer reviews.
- Nick Moon