Sep 16, 2020
"Life Savers! Shout out to Anthony at this location. He has saved my ass multiple times from what I thought was going to be a stressful expensive repair. Everyone there is so professional and I always leave feeling relieved and confident about my car and the repairs. I can't recommend this team enough!!" - Molly A.Sep 1, 2020
"I have an older Honda Civic whose bumper was falling off because the brackets were broken. It wasn't worth the cost for me to replace it, so I brought it to the Burbank Caliber Collision to see if they could fix it. Arthur, the manager, took care of it himself right away by drilling it back on. I expected to leave it and come back, but I was in and out within a half hour. Would definitely recommend!" - Molly A.Sep 1, 2020
"I have an older Honda Civic whose bumper was falling off because the brackets were broken. It wasn't worth the cost for me to replace it, so I brought it to the Burbank Caliber Collision to see if the" - Lauren MattsonAug 30, 2020
"Great service, very friendly staff" - Max RodriguezAug 28, 2020
"Very friendly, reliable and prompt.." - Jaynie C.Aug 26, 2020
"I live down the street from this shop and that's what made me go into it since I drive by it practically every day. Artur gave amazing customer service and was detailed with every step of the way. He completed the estimate for the insurance within a day and had it all squared away with them. I received phone calls from him advising of each step he took and what would come next. It was a bummer that my car was a totaled but it is what it is. I can't speak for the insurance on their customer service because I am going on 3 weeks and nothing has been resolved. If anything happens to any of my other cars this will be the first place I will take it to.. without a doubt, I trust them with my cars." - Jaynie C.Aug 26, 2020
"I live down the street from this shop and that's what made me go into it since I drive by it practically every day. Artur gave amazing customer service and was detailed with every step of the way. He" - Tracy
"Bumper repaired here after someone hit it up badly. The job they did looks amazing. Robert assured me it would be fine and he was right, it's perfect! I will always go there for car services!!
Robert, I couldn't possibly expect better customer service than what he provided. And not just him, Arthur was great and managed to fix some 'other' paint damage. Such a wonderful team!!!!
Hope I never need repairs in the future but if I do, I'll definitely be going back here.
Thank you Caliber!" - Tracy
""What GREAT SERVICE!!!! - ROBERT was efficient and helpful. Answered all my/husband's questions. My Volt 2016 looked brand new when I went to pick it up. My repair was done in 1 day instead of 3 days. I will refer this business to ALL MY FAMILY AND FRIENDS. My overall experience was AMAZING!! FYI - ARTHUR was too kind by offering to fix some damages(not included) while I was picking the car up!! This was not my first time at this location and will not be my last. THANK YOU FOR GREAT CUSTOMER SERVICE, GENTLEMEN!!!!"
"The arrival service was friendly prompt. The estimate was accurate. The repair work was done excellent and timely. I have nothing but great things to say About Caliber Collision at this location" - Reggie
"I was very happy with everything, I think you guys were amazing, and I'm grateful." - Sonja
"They did a great job. They followed through with everything, and the car looks great." - Marilyn
"Very professional and courteous staff. Kept me advised on progress And delivered my car in spotless and perfect condition. Excellent work and I would bring our vehicles back if needed." - Harry
"Courteous, efficient, short waits. Timely repairs. Went the extra mile and polished out my cloudy headlight covers, which were not part of the repair order. Prompt ride to rental car agency. Satisfaction guaranteed!" - Janice
"What a BLESSING Arthur and the efficient office staff were to me when I had to have my vehicle repaired. My vehicl looked brand new when I went to pick it up, in I might add two days before it was suppposed to be ready. I would refer this business ot everyone. As a matter of fact I took some of their cards to put in the lobby of my building and my suite. My overall experience with this company was great!!" - JUDITH
"Totally impressed and happy with service and quality. Really a good job done all over." - Collin
"I was so satisfied with the work done on my car, three other family members have taken their car here. On time, and done right, thank you" - Lynn
"The work was really nice, the people were really good, there were no headaches, I was in and out of there." - Francis
"This is not the first time I've used them, and every time I use them, I'm satisfied. They do good work." - Mampre
"I have to tell you what great service I was given by Arthur and the very helpful and friendly women at the front desk. Arthur took the time to patiently explain the various aspects of the needed repair and answered all my questions...a total pro!
I also appreciated how my car was handled in the shop: it looked shiny and well-cared for when I got it back and the repair job was just great." - Charles
"I am please with the service and the car look like New! I will continue to use them again and again!" - Maria
"I was very satisfied, I have used them before and I have continued to recommend them for good customer service." - Teresa
"Without question the absolute best customer service I have ever experienced - not just in dealing with my vehicle, but in general. My situation was especially unique in that the person who damaged my vehicle insisted on paying completely out of pocket and Caliber helped me ever step of the way. They even took it upon themselves to pay for my rental car when a part came in damaged causing the repairs to take longer than expected. I have already referred someone else to Caliber and will absolutely be using them if I run into any vehicle issues in the future!" - QUINN
Rated 5/5 based on 9 customer reviews.
- Rachel P.