Jan 9, 2020
"I did an accident and I fixed my car in Caliber Collision. Both Mario and Arthur were very helpful, nice and professional. They are fast in paper work, finished fixing my car in 5 business days. I'm so happy dealing with Caliber collision because of them." - Alex ChavezJan 8, 2020
"Great work, customer service and honest experience" - Pascale PegueroDec 23, 2019
"Great work on my car. Definitely recommend them" - Michael D.Dec 24, 2019
"My wife got rear-ended and her Lexus needed a new rear bumper and other repairs. Nick was great and handled everything promptly. He even suggested keeping the car until the parts came in to minimize inconvenience. When we picked up the car Nick was very helpful regarding other marks on the vehicle and advice for removal. We would certainly return to Caiber and ask for Nick in the future." - Vanessa VaughnDec 22, 2019
"Fast and trustworthy service. The best." - Pascale P.Dec 20, 2019
"My worst life experience was having my car hit by another. It was emotionally and mentally draining. However, after dropping off my car to Nick at Caliber, this was the first relaxing moment following my accident. Caliber was local; Nick and his staff were professional My car was returned to me in timely manner. I did not see, at all, where the damage was. I was so HAPPY with their workmanship! I hope to never have another accident, but I will definitely call Nick at Caliber to take care of things for me. Thanks for making an annoying interference in my life go smoothly. Thanks Nick and Caliber. I also want to thank Arthur. Days after my car wouldn't stop. I thought it weird and called Caliber. I spoke to Arthur, explained the problem and next thing I knew, Arthur is at my home charging my car. I noted the accident was not near the battery, as Arthur did also, but he charged my battery to make sure my car started. I ended up needing a new battery after all, but I was so thankful and impressed how Arthur was front and center with customer service and satisfaction. He could have said this had nothing to do with the accident, but he didn't. Big Score of 10 for Arthur. What a great way to leave an impression on a customer." - Dan R.Dec 12, 2019
"Arthur and Angie were courteous, and expeditious in their handling of my repair issues. My vehicle had repairs to the driver's door. The lines, paint and attention to detail of the repair are impeccable. Many thanks." - Anna N.Dec 9, 2019
"Mario just saved my whole day!!! I had been driving around for hours trying to find someone who would help me with changing the rusted screws on my plates and he just hooked it right up :) make this your first stop for any auto repair needs for sure!!!" - Mary P.Nov 25, 2019
"I went to the Burbank location on Lake Street. My car had hit a large dip in the road and the front bumper was damaged. I spoke to Mario. He looked at it and popped it back into place. NO CHARGE!!! Hard to believe that service this good still exists! It would have been easy to take advantage of me seeing as I know nothing about cars, but he didn't. I would recommend this place without reservation action. Thank you Mario! :^)" - Kim AlsupNov 23, 2019
"I absolutely love Caliber Collision on Lake St in Burbank. They always give superb service from the moment when you drop off to when you return. I have had two accidents in two different cars and I Robert has helped me both times and he is always great. I get texts throughout the process and always able to reach him when I have questions. Also, when they Hertz left me stranded and I started walking to the shop to pick up my car, they rushed to pick me up and bring me back the shop. World class service in my opinion." - Tracy
"Bumper repaired here after someone hit it up badly. The job they did looks amazing. Robert assured me it would be fine and he was right, it's perfect! I will always go there for car services!!
Robert, I couldn't possibly expect better customer service than what he provided. And not just him, Arthur was great and managed to fix some 'other' paint damage. Such a wonderful team!!!!
Hope I never need repairs in the future but if I do, I'll definitely be going back here.
Thank you Caliber!" - Tracy
""What GREAT SERVICE!!!! - ROBERT was efficient and helpful. Answered all my/husband's questions. My Volt 2016 looked brand new when I went to pick it up. My repair was done in 1 day instead of 3 days. I will refer this business to ALL MY FAMILY AND FRIENDS. My overall experience was AMAZING!! FYI - ARTHUR was too kind by offering to fix some damages(not included) while I was picking the car up!! This was not my first time at this location and will not be my last. THANK YOU FOR GREAT CUSTOMER SERVICE, GENTLEMEN!!!!"
"The arrival service was friendly prompt. The estimate was accurate. The repair work was done excellent and timely. I have nothing but great things to say About Caliber Collision at this location" - Reggie
"I was very happy with everything, I think you guys were amazing, and I'm grateful." - Sonja
"They did a great job. They followed through with everything, and the car looks great." - Marilyn
"Very professional and courteous staff. Kept me advised on progress And delivered my car in spotless and perfect condition. Excellent work and I would bring our vehicles back if needed." - Harry
"Courteous, efficient, short waits. Timely repairs. Went the extra mile and polished out my cloudy headlight covers, which were not part of the repair order. Prompt ride to rental car agency. Satisfaction guaranteed!" - Janice
"What a BLESSING Arthur and the efficient office staff were to me when I had to have my vehicle repaired. My vehicl looked brand new when I went to pick it up, in I might add two days before it was suppposed to be ready. I would refer this business ot everyone. As a matter of fact I took some of their cards to put in the lobby of my building and my suite. My overall experience with this company was great!!" - JUDITH
"Totally impressed and happy with service and quality. Really a good job done all over." - Collin
"I was so satisfied with the work done on my car, three other family members have taken their car here. On time, and done right, thank you" - Lynn
"The work was really nice, the people were really good, there were no headaches, I was in and out of there." - Francis
"This is not the first time I've used them, and every time I use them, I'm satisfied. They do good work." - Mampre
"I have to tell you what great service I was given by Arthur and the very helpful and friendly women at the front desk. Arthur took the time to patiently explain the various aspects of the needed repair and answered all my questions...a total pro!
I also appreciated how my car was handled in the shop: it looked shiny and well-cared for when I got it back and the repair job was just great." - Charles
"I am please with the service and the car look like New! I will continue to use them again and again!" - Maria
"I was very satisfied, I have used them before and I have continued to recommend them for good customer service." - Teresa
"Without question the absolute best customer service I have ever experienced - not just in dealing with my vehicle, but in general. My situation was especially unique in that the person who damaged my vehicle insisted on paying completely out of pocket and Caliber helped me ever step of the way. They even took it upon themselves to pay for my rental car when a part came in damaged causing the repairs to take longer than expected. I have already referred someone else to Caliber and will absolutely be using them if I run into any vehicle issues in the future!" - QUINN
Rated 5/5 based on 12 customer reviews.
- Mary H.