Nov 28, 2020
"Back in the middle of October, I had a black truck hit my 2020 Toyota Corolla. Practically the whole truck and rear back bumper were completely pushed in, leaving a really horrible dent where my truck was popped up. Since it was a hit and run there was really nothing I could do to find the driver or get his plate numbers. After doing some research on finding a body shop through my insurance, I decided to go with Caliber Collision located in Burbank, CA on Lake St. Nick was the one who was in charge of taking care my car and made sure to get it back to how it looked when I first bought it. I fully trusted in Nick, knowing he would keep his word, and was so surprised by how extremely well the job was done after a week and a half in the shop. For my first time, I definitely recommend Caliber Collision because they all did such an amazing work! 10/10 Thank you so much!" - Alexia G.Nov 22, 2020
"My mustang got hit parked on the street on Halloween and I was so afraid it was going to be totaled. Nick, who helped my every step of the way, knew and understood that my car was important to me. He worked with my insurance and luckily the cost of the repairs was not worth totaling my car. Nick called me and gave me an update through the whole process, he also informed me of another piece on the tire that I needed to repair. I asked if they could look at my head light since I did the wiring myself and they said no problem and they said I switched the wires and fixed it for me. My car was in such good hands and I felt valued as a costumer. They also do repairs for daily items not just accident. I would recommend coming here for service and ask for Nick, he's the best! Thanks for taking such good car of my car!!" - Alexia G.Nov 22, 2020
"My mustang got hit parked on the street on Halloween and I was so afraid it was going to be totaled. Nick, who helped my every step of the way, knew and understood that my car was important to me...." - Heather C.Nov 21, 2020
"My car was in a hit and run. My insurance recommended Caliber Collision to fix it. It was great, they worked directly with my insurance. I didn't have to wait on hold with insurance company to relay information. Nick was my advisor and always kept me up to date. Before they proceeded with any work, he always called to verify and confirm. Great experience working with him." - Ryan L.Nov 20, 2020
"Caliber always provides excellent service and provides great and accurate timelines. Nick is a fantastic and communicative representative." - Tracy
"Bumper repaired here after someone hit it up badly. The job they did looks amazing. Robert assured me it would be fine and he was right, it's perfect! I will always go there for car services!!
Robert, I couldn't possibly expect better customer service than what he provided. And not just him, Arthur was great and managed to fix some 'other' paint damage. Such a wonderful team!!!!
Hope I never need repairs in the future but if I do, I'll definitely be going back here.
Thank you Caliber!" - Tracy
""What GREAT SERVICE!!!! - ROBERT was efficient and helpful. Answered all my/husband's questions. My Volt 2016 looked brand new when I went to pick it up. My repair was done in 1 day instead of 3 days. I will refer this business to ALL MY FAMILY AND FRIENDS. My overall experience was AMAZING!! FYI - ARTHUR was too kind by offering to fix some damages(not included) while I was picking the car up!! This was not my first time at this location and will not be my last. THANK YOU FOR GREAT CUSTOMER SERVICE, GENTLEMEN!!!!"
"The arrival service was friendly prompt. The estimate was accurate. The repair work was done excellent and timely. I have nothing but great things to say About Caliber Collision at this location" - Reggie
"I was very happy with everything, I think you guys were amazing, and I'm grateful." - Sonja
"They did a great job. They followed through with everything, and the car looks great." - Marilyn
"Very professional and courteous staff. Kept me advised on progress And delivered my car in spotless and perfect condition. Excellent work and I would bring our vehicles back if needed." - Harry
"Courteous, efficient, short waits. Timely repairs. Went the extra mile and polished out my cloudy headlight covers, which were not part of the repair order. Prompt ride to rental car agency. Satisfaction guaranteed!" - Janice
"What a BLESSING Arthur and the efficient office staff were to me when I had to have my vehicle repaired. My vehicl looked brand new when I went to pick it up, in I might add two days before it was suppposed to be ready. I would refer this business ot everyone. As a matter of fact I took some of their cards to put in the lobby of my building and my suite. My overall experience with this company was great!!" - JUDITH
"Totally impressed and happy with service and quality. Really a good job done all over." - Collin
"I was so satisfied with the work done on my car, three other family members have taken their car here. On time, and done right, thank you" - Lynn
"The work was really nice, the people were really good, there were no headaches, I was in and out of there." - Francis
"This is not the first time I've used them, and every time I use them, I'm satisfied. They do good work." - Mampre
"I have to tell you what great service I was given by Arthur and the very helpful and friendly women at the front desk. Arthur took the time to patiently explain the various aspects of the needed repair and answered all my questions...a total pro!
I also appreciated how my car was handled in the shop: it looked shiny and well-cared for when I got it back and the repair job was just great." - Charles
"I am please with the service and the car look like New! I will continue to use them again and again!" - Maria
"I was very satisfied, I have used them before and I have continued to recommend them for good customer service." - Teresa
"Without question the absolute best customer service I have ever experienced - not just in dealing with my vehicle, but in general. My situation was especially unique in that the person who damaged my vehicle insisted on paying completely out of pocket and Caliber helped me ever step of the way. They even took it upon themselves to pay for my rental car when a part came in damaged causing the repairs to take longer than expected. I have already referred someone else to Caliber and will absolutely be using them if I run into any vehicle issues in the future!" - QUINN
Rated 5/5 based on 7 customer reviews.
- Kathy A.