Sep 14, 2020
"I brought my car in to get repaired and the customer service here is excellent and welcoming. Got my car back right away and the work on it was great, it looks and feels brand new again! Definitely recommend to bring your car here for any repairs!" - Alex M.Sep 14, 2020
"I brought my car in to get repaired and the customer service here is excellent and welcoming. Got my car back right away and the work on it was great, it looks and feels brand new again!... more" - Joyce V.Sep 13, 2020
"On August 19 I was involved in a slight fender bender that involved another vehicle. I immediately contacted my insurance and began the claim process. At that time I was referred to Caliber... more" - Joyce V.Sep 13, 2020
"On August 19 I was involved in a slight fender bender that involved another vehicle. I immediately contacted my insurance and began the claim process. At that time I was referred to Caliber Collision in Canyon Country by my claims adjuster. He stated that he had worked them in the past. I contacted them at once and they were able to see me that day. I drove my slightly damaged car to their location not knowing what to expect as I haven't had to go through the procedure before. Much to my surprise I found the following: * The access was easy. * As soon as I arrived and went into the office and was greeted with friendly knowledgeable people. * The office was immaculate and CDC Covid19 standards were in place and strictly enforced. * Since the office is run so efficiently, they knew the right questions to ask and right off the bat, put me at ease. * The staff could not have been more professional and kind - each and every one of them knew their positions and the procedure was flawless. * The entire team made this process effortless for me and didn't waste time getting my vehicle repaired. Caliber made sure to keep me updated through the whole process, from start to finish. When my car was finished ahead of time it was immaculate and ready for me to drive off the lot. I would like to thank the entire crew at Caliber. Justin Huff - Shop manager, Dustin Huff - Service advisor and the person that handled my claim, Kimberly - Office manager, and Grace Toledo - Service advisor. I didn't get to meet their repair team but I'm sure they are just as professional. Should the event arise that you are in need of a collision repair shop, don't waste time looking around. Call Caliber Collision in Canyon Country first!" - Suzanne InwoodAug 29, 2020
"People were very understanding and kept me informed of changes." - Rose J.Aug 28, 2020
"I am in live with the work done. The damages were so great I thought it was not fixable, but the staff did a great job leaving it like new. No scratch on paint and it has same tone as the rest of car." - Michael F.Aug 21, 2020
"The team here under new management is great! The manager, Justin was very polite and helpful on both cars I brought in. Thank You! Great Service." - CJ A.Aug 14, 2020
"My experience with caliper was excellent everyone there was very friendly and professional especially my adjuster Grace not only did they do a good job but they finished 3 days sooner than estimated and even came in under there estimated dollar figure. I would definitely recommend Caliber Collision." - Anna O.Aug 6, 2020
"Great service....Management, receptionist, scheduling, maintenance teams all very professional. We would recommend Caliber Collision in Canyon Country to anyone in need."
"I was very impressed by the professional way they interacted with me the customer and always kept me informed of the job they were doing." - Cecilia
"I am pleased with the results. I appreciate all your efforts to bring my car to perfect appearence." - Lubomir
"I was in an accident and AAA had to put my car on a flat bed. They took it to Calibur Collision and just as we pulled up they were locking their doors for the night. They reopened the doors, let the driver unload my car and took all my information. They were very accommodating and patient with me. Arturo and his office lady went over and beyond to make me at ease offering me to sit down, coffee, water, etc. Even though they did not fix my car as the insurance company totaled it due to frame damage, if I ever needed work on my car in the future, I would pick them as their professionalism was top notch!! Thank you!!!" - Denise
"I was in an accident a few weeks ago with a huge truck on the freeway (truck's fault!) - luckily I wasn't hurt physically, but it really hurt emotionally because I could have been killed. I went to my local Caliber Collision center in Canyon Country (California) and met the most caring, amazing people. I was really upset, my "Rhythm of Life" was completely destroyed, and three ladies got me through it: Tracy, Grace and Yessi. They made room in their busy schedule to talk to me, reassure me, do my paperwork, and ultimately fix my car at a time when everything was turned upside down in my life. As busy as they were, I always felt I was "their only customer" and these three ladies went out of their way to make sure my car was fixed perfectly and I got my rhythm back! I want to make sure everyone at Caliber knows how great they are, and I want to thank them as well as the people who actually did the work on my car, although I haven't met them. Hopefully this review will go to the owners and corporate officers, because these employees are truly special. PS - I don't usually write reviews, but was determined to write this one.
Thank you again, Caliber,
Canyon Country, California
" - Judi
"Everybody in the front office area were helpful and knowledgeable about my particular repair, they were a delight to work with." - Michael
"Juan went above and beyond to make sure my car was fixed appropriately and completely to my satisfaction." - Christine
"Completed the way I wanted and on time as stated." - Sinh
"I was impressed with the cleanliness of the shop, the explanations of the damage, and what needed to be done to repair the damage, and with the finished repair.
Everyone did a great job!" - Amanda
"Juan and team were quick to remedy an issue I had noticed with my bumper. They were extremely courteous and quick to ensure things were completed to my liking. I would definitely refer Caliber to friends and family." - Travis
"While our Volvo was being repaired, Caliber Collision offered us a 3 day rental. I had some previous medical appointments set up, so totally appreciated this offer! When our vehicle came back with the alignment just 1/8" off, they refused to return it to us until it was up to their standards AND Volvo. I appreciated the honesty and not just handing off a car that wasn't completely fixed (sadly, many others would have). Because of the extended delay, they not only covered a rental for the remainder of time they have the vehicle, but they offered me a double upgrade for the inconvenience!! I'm wowed and Enterprise totally hooked me up!
We've used Caliber Colision before for repairs and they are, hands down, the best, most honest place you'll find. The staff is courteous, professional and customer service oriented. We give this a 10 and A+ rating!!!" - Kathleen
"Great service and I was kept well informed by Scott of the status of my car even when the status was the same as the previous update (waiting for part to come). I am happy with my whole experience. Thank you -" - Laura
Rated 5/5 based on 9 customer reviews.
- Alex M.