Mar 17, 2020
"I brought my car in to repair a rear bumper. Grace ordered the bumper replacement so I wouldn't have to be without my car for a week or two and she let me know when it arrived which was great. I only had a check for the initial estimate from the other party's insurance company. Grace told me that I would have to pay more than the estimate due to the extra screening to check for other damages, so when I told her about my situation, she decided to waive the screening fee! My car was done the day I brought it in and the finished product looks great. They even washed my car despite the rain! Really excellent service, Grace went above and beyond to make sure I was taken care of quickly and courteously. I highly recommend them for your repair needs." - Angie H.Mar 13, 2020
"Had front end damage ..I was recommended to caliber collision by a friend ... and extremely glad I was ... A special THANK YOU to Dustin for walking me through the process and the repair job looks great !" - Kat M.Mar 12, 2020
"Excellent customer service!! All the staff is super friendly & attentive. I had a million questions & Justin went above & beyond to answer them all. Made everything super easy, highly recommend" - Kevin C.Mar 11, 2020
"Best customer service I've ever had from a body shop. Dustin was very attentive and on top of it with updates. Polite and knowledgeable. Thank you so much!" - Aram G.Mar 9, 2020
"These guys deserve a major shout out! Second time I've used them for a different vehicle. Dustin was amazing! Explained the whole process from start to finish, kept me informed throughout the repairs and delivered me a car that looks just like the original now! Anyone who tries to go to a body shop and get the repairs done for "cheap", always remember: cheaper is more expensive in the long run (unfortunately, I'm a victim of this elsewhere). Do you want quality work done right the first time around? Then go see Dustin at Caliber Collision." - Quinten H.Feb 18, 2020
"All the staff were super friendly and knowledgeable. I came in for a minor cosmetic repair but I was still surprised how fast I got in and out. Dustin made sure I was taken care of. I would recommend this shop to a friend." - Ace Of B.Feb 10, 2020
"It was my first time coming in for an estimate and the staff was very helpful. I would recommend this place for sure." - Anne Marie SmithJan 30, 2020
"So far so good. Do no have the car back yet so I really can't finish as yet!"
"I was very impressed by the professional way they interacted with me the customer and always kept me informed of the job they were doing." - Cecilia
"I am pleased with the results. I appreciate all your efforts to bring my car to perfect appearence." - Lubomir
"I was in an accident and AAA had to put my car on a flat bed. They took it to Calibur Collision and just as we pulled up they were locking their doors for the night. They reopened the doors, let the driver unload my car and took all my information. They were very accommodating and patient with me. Arturo and his office lady went over and beyond to make me at ease offering me to sit down, coffee, water, etc. Even though they did not fix my car as the insurance company totaled it due to frame damage, if I ever needed work on my car in the future, I would pick them as their professionalism was top notch!! Thank you!!!" - Denise
"I was in an accident a few weeks ago with a huge truck on the freeway (truck's fault!) - luckily I wasn't hurt physically, but it really hurt emotionally because I could have been killed. I went to my local Caliber Collision center in Canyon Country (California) and met the most caring, amazing people. I was really upset, my "Rhythm of Life" was completely destroyed, and three ladies got me through it: Tracy, Grace and Yessi. They made room in their busy schedule to talk to me, reassure me, do my paperwork, and ultimately fix my car at a time when everything was turned upside down in my life. As busy as they were, I always felt I was "their only customer" and these three ladies went out of their way to make sure my car was fixed perfectly and I got my rhythm back! I want to make sure everyone at Caliber knows how great they are, and I want to thank them as well as the people who actually did the work on my car, although I haven't met them. Hopefully this review will go to the owners and corporate officers, because these employees are truly special. PS - I don't usually write reviews, but was determined to write this one.
Thank you again, Caliber,
Canyon Country, California
" - Judi
"Everybody in the front office area were helpful and knowledgeable about my particular repair, they were a delight to work with." - Michael
"Juan went above and beyond to make sure my car was fixed appropriately and completely to my satisfaction." - Christine
"Completed the way I wanted and on time as stated." - Sinh
"I was impressed with the cleanliness of the shop, the explanations of the damage, and what needed to be done to repair the damage, and with the finished repair.
Everyone did a great job!" - Amanda
"Juan and team were quick to remedy an issue I had noticed with my bumper. They were extremely courteous and quick to ensure things were completed to my liking. I would definitely refer Caliber to friends and family." - Travis
"While our Volvo was being repaired, Caliber Collision offered us a 3 day rental. I had some previous medical appointments set up, so totally appreciated this offer! When our vehicle came back with the alignment just 1/8" off, they refused to return it to us until it was up to their standards AND Volvo. I appreciated the honesty and not just handing off a car that wasn't completely fixed (sadly, many others would have). Because of the extended delay, they not only covered a rental for the remainder of time they have the vehicle, but they offered me a double upgrade for the inconvenience!! I'm wowed and Enterprise totally hooked me up!
We've used Caliber Colision before for repairs and they are, hands down, the best, most honest place you'll find. The staff is courteous, professional and customer service oriented. We give this a 10 and A+ rating!!!" - Kathleen
"Great service and I was kept well informed by Scott of the status of my car even when the status was the same as the previous update (waiting for part to come). I am happy with my whole experience. Thank you -" - Laura
Rated 4.875/5 based on 8 customer reviews.
- Marc C.