"I was in an accident a few weeks ago with a huge truck on the freeway (truck's fault!) - luckily I wasn't hurt physically, but it really hurt emotionally because I could have been killed. I went to my local Caliber Collision center in Canyon Country (California) and met the most caring, amazing people. I was really upset, my "Rhythm of Life" was completely destroyed, and three ladies got me through it: Tracy, Grace and Yessi. They made room in their busy schedule to talk to me, reassure me, do my paperwork, and ultimately fix my car at a time when everything was turned upside down in my life. As busy as they were, I always felt I was "their only customer" and these three ladies went out of their way to make sure my car was fixed perfectly and I got my rhythm back! I want to make sure everyone at Caliber knows how great they are, and I want to thank them as well as the people who actually did the work on my car, although I haven't met them. Hopefully this review will go to the owners and corporate officers, because these employees are truly special. PS - I don't usually write reviews, but was determined to write this one.
Thank you again, Caliber,
Canyon Country, California
" – Judi
"While our Volvo was being repaired, Caliber Collision offered us a 3 day rental. I had some previous medical appointments set up, so totally appreciated this offer! When our vehicle came back with the alignment just 1/8" off, they refused to return it to us until it was up to their standards AND Volvo. I appreciated the honesty and not just handing off a car that wasn't completely fixed (sadly, many others would have). Because of the extended delay, they not only covered a rental for the remainder of time they have the vehicle, but they offered me a double upgrade for the inconvenience!! I'm wowed and Enterprise totally hooked me up!
We've used Caliber Colision before for repairs and they are, hands down, the best, most honest place you'll find. The staff is courteous, professional and customer service oriented. We give this a 10 and A+ rating!!!" – Kathleen
"I was very impressed by the professional way they interacted with me the customer and always kept me informed of the job they were doing." – Cecilia
"Everybody in the front office area were helpful and knowledgeable about my particular repair, they were a delight to work with." – Michael
"I was impressed with the cleanliness of the shop, the explanations of the damage, and what needed to be done to repair the damage, and with the finished repair.
Everyone did a great job!" – Amanda
"I am pleased with the results. I appreciate all your efforts to bring my car to perfect appearence." – Lubomir
"Completed the way I wanted and on time as stated." – Sinh
"Great service and I was kept well informed by Scott of the status of my car even when the status was the same as the previous update (waiting for part to come). I am happy with my whole experience. Thank you -" – Laura
"Juan went above and beyond to make sure my car was fixed appropriately and completely to my satisfaction." – Christine
"I was in an accident and AAA had to put my car on a flat bed. They took it to Calibur Collision and just as we pulled up they were locking their doors for the night. They reopened the doors, let the driver unload my car and took all my information. They were very accommodating and patient with me. Arturo and his office lady went over and beyond to make me at ease offering me to sit down, coffee, water, etc. Even though they did not fix my car as the insurance company totaled it due to frame damage, if I ever needed work on my car in the future, I would pick them as their professionalism was top notch!! Thank you!!!" – Denise
"Juan and team were quick to remedy an issue I had noticed with my bumper. They were extremely courteous and quick to ensure things were completed to my liking. I would definitely refer Caliber to friends and family." – Travis