Feb 25, 2020
"I had an emergency with my car and a couple of my windows were busted out and Jessica was very helpful and quick to help me put a tarp on my windows to protect my car from the rain and has continuously been there to help me get through it I definitely recommend this company for anyone who needs immediate help regarding their car and would like someone kind . Jessica is one of the sweetest people I've ever met and I definitely recommend going to caliber collision for any help that you may need!" - 安青云Feb 22, 2020
"Everyone was so sweet and they fixed my car very quick, they even cleaned it! never has my car smelled and looked so clean! Josh was great! id recommend him!" - Nichole CroweFeb 10, 2020
"Recently worked with Jenna on damage done to one of our cars in a NF parking lot accident. She was incredibly professional and accommodating. I found the entire staff at this location to be very friendly and knowledgeable. Would definitely recommend Caliber Collision on Piney Plains." - Hadleigh M.Jan 9, 2020
"One stop shop, could not ask for a better collision facility. Friendly staff, great customer service, knowledgeable advisers, and rental cars on site."
"Today was my first time at Caliber Collision and I had an excellent experience. I ripped off the front bumper of my Honda Accord late Tuesday afternoon and they fit me in for an appointment early Wednesday morning. Karina at the front desk was super sweet, helpful and professional. My Service Adviser was Rusty and he was absolutely great. He temporarily screwed my bumper into place so that I could drive to work and wrote me an estimate for a new bumper. He was very informative and helpful. He walked me through my options and explained everything to me in detail. I was in and out in under one hour. When you're dealing with something as upsetting as a damaged car, it helps to have a friendly staff who makes you feel better about the situation. I plan to come back to this same location to get my new bumper installed. I would highly recommend Caliber Collision to my friends!" - Maria
"The service was excellent. They kept me informed every step of the way and the car was ready when promised. Some of the parts were hard to track down but he made sure to get Lexus parts so everything would match exactly. It was the best experience ever. I highly recommend." - Terry
"Jason Stuef does a great job running this center. He has a great team of people who all treat us like family every time we are getting work done to our vehicles. Jeena, Marc Fisher, and Daniel are great with making sure you are updated throughout the process while your care is being repaired. This center also has an Enterprise Rental facility connected to it just in case you need to get a rental as well during your repair proceas which is operated and managed by Dominick (branch manager) and David (Manager in training). These guys are great as well. If your insurance is with geico, they also have a geico office connected to this site as well. Caliber stands behind their lifetime warranty as long as you own the car on any repairs that are done at any of their facilities. You won't be disappointed with this team! They are like family to us and we will always do business with them.
Dameian Battle, MBA and Yevette Bryant, MSW" - Dameian
"Dan did a great job keeping me updated on the repairs! While I wish I had not needed the car fixed from an accident, Dan and the staff made the experience easier with their great customer service! Highly recommend this group to anyone needing work on their vehicle!" - Gloria
"great job. only took four days & truck look great.even better than before my fender bender.would recommend them to any one who needs collision work. John" - john
"I have always been pleased with the service here! I needed some assistance again on 8/15/16, and was greeted on the phone by Jenna Weathers, who was friendly and professional. Dan Borro did my estimate and was not only extremely knowledgable about cars/repairs, but was also very personable! Since I had been here before, he was able to fix my small issue right there on the spot!! I was in and out in less than 1 hour!! I am especially pleased with the service that Dan and Jenna provided and will highly recommend Caliber Collision to all of my friends and associates!! Thank You!!!" - Debra
"GOOD SERVICE, EXCELLENT WORK, FAIR PRICE. WOULD GO AGAIN." - FRANK
"Great service! Daniel Borro kept me up to date on everything as my car was being repaired, which I greatly appreciated. So far I am very pleased with my car! The Enterprise was great too, they made it quick to return the rental car. I will be recommending this place! " - Jennifer
"Although this visit was for a government vehicle not under my own personal insurance Caliber Collision did a fantastic job keeping me up to date and making sure everything was taken care of. After this experience I would definitely trust them with my own vehicle and it will be a first stop if I ever encounter an issue in the future. Excellent staff, extremely friendly and answered any questions I had." - Curtis
"First class service! Everyone was super friendly and very professional. Stephanie, our service provider, was outstanding. She sets the standard for what excellent customer service is all about. All during the repair process of our vehicle, which took almost 4 weeks, Caliber kept us up to date on the progress of our repairs. But when issues arose, Stephanie stepped up to the plate, even though most of the issues were beyond their control. She always put our needs first and resolved it efficiently and professionally. The best customer service I have experienced in a very long time! And our car came back to us in as beautiful condition as it was before the accident. I would not hesitate to highly recommend Caliber for any body repair needs." - Linda
"Excellent service quality repair they even drove it to me when it was finished and it was IMMACULATE! I have never been so please with a repair ,ever!" - Chantal
"Everybody was very helpful and courteous. Our representative, Dan, was superior. The car looks great." - John
"I brought my car in for rear bumper repair. I was in and out in one day, and my car looks awesome! Thanks everyone!" - James
"Great service" - Fred
"" I had an excellent experience with Caliber Collision. I really liked the ongoing status updates that were given throughout the repair. Very friendly staff and I will recommend others to their company" - Jonathan" - Jonathan
"We have been a repeat customer unfortunately due to accidents caused by others, hail damage and our recent episode after a repair work by a garage. Our representative Stephanie Jerkin went above and beyond her responsibilities to be a strong advocate for us with the claims company representing the offending garage. She was the only person who really cared about our situation and she made sure the vehicle was properly assessed for damages and they were fixed accordingly. I can't say enough good things about this location and the service received." - Stan
"After a too-close encounter with a garage door that left a tiny dent with two wide and lengthy stripes on the front passenger door followed by a too-close encounter with a post in a different garage that scuffed my bumper, I decided that my car needed some professional help (and I needed help in garages). I called my insurance company and stated that I wanted to have the work done at Caliber Collision. Much to my relief, but surprise, I was informed that Caliber Collision was a preferred body work facility by my insurance company and I would not need to have the damage inspected by my insurance company first or have three different estimates submitted prior to authorization. My insurance company is Amica, and I knew that Caliber Collision must be reputable for Amica to waive the usual protocol. So, I scheduled an appointment, and Jonathan inspected the damage. He removed the paint from both locations in ten minutes while I waited in the reception area. The tiny dents remain, barely visible, because I could not justify spending hundreds of dollars to repair two tiny dents that had not penetrated the paint; therefore, the sites will not rust. The charge for the service was that I write a review. There was no other cost. I highly recommend Caliber Collision. From my observations and personal contact with Jonathan and the receptionist, the personnel are professional, courteous, and friendly. Even the rough estimate that Jonathan provided to return my car to manufacturer's specifications was reasonable. I will not consider using any other body work facility and will recommend Caliber Collision at every opportunity. By the way, I gave Jonathan two hugs! :)" - Christine
"To whom it may concern,
I would like to start by saying the staff at Caliber Collision have been completely awesome in every way. From the Center Manager Jason taking his time to make sure my vehicle was thoroughly repaired, to Devin giving timely and frequent updates to Karina being very helpful and polite on the front desk assisting with all questions. Even though I wasn't assigned to her, Stephanie was always very friendly and would assist me with any help that I needed. The crew over on Piney Plains are All-Stars. I will definitely recommend them to anyone I know needing autobody repairs." - Dominique
"Danny Borro was extremely helpful in fixing the car from accident, delivered on time and excellent customer service." - Jayanthi
Rated 5/5 based on 3 customer reviews.
- Kaitlyn L.