Jun 30, 2020
"Matt McVey was awesome!!! He kept me updated on the repairs of my car & was done on the date promised." - Shelton SmallsJun 5, 2020
"Very professional collision center. Estimate was spot on without any variance. Time table was precise also. Will definitely do business with again." - Joshua TalleyMay 22, 2020
"Matt at the fain street location did a great job on my car. Looked great and on time as promised." - Edward ReynoldsMay 21, 2020
"my service adviser Ann Badger made sure my experience was top notch. from the timely updates to the, way faster than expected, completion of the work, her and the whole team made sure I was put first. All was fixed and looking great and paint was perfectly blended and makes it seem as if nothing ever happened. five stars ." - Gary JonesMay 1, 2020
"A tire blowout on right front of my truck caused departure from road impact damage. Vehicle was towed to Caliber Airport. Ann was my service manager. She was fantastic. She kept me informed on repair status, insurance requirements, and coordinated for replacement tires while truck was in repair. Repairs completed faster than expected and top quality work. Thanks to everyone at CC for a pleasant recovery from a bad situation and a compliment to Ann for customer service far above the norm. Highly recommeded." - Marla StaffordApr 2, 2020
"My experience was great from my first phone call with this location! After speaking with my insurance, I received a timely phone call going over everything to expect and what I needed to do. I scheduled an appointment, came in and was in and out WITH my rental vehicle within an hour. Again, I was explained every detail of what to expect. My vehicle was completed by the estimated deadline and I received text updates every step of the way. The staff (Ann and Stacy, especially!) was super friendly and when I came to pick up my car, I was able to leave in less than 10 minutes AND I was able to leave the rental car there, so no additional hassle! The body repairs were amazing AND they washed my car, so it looked BETTER than I expected! Would 100% recommend Caliber Collision! They were such a pleasure to work with, with 0% hassle. In a world of terrible customer service, they did a fantastic job!" - Temira NikoleMar 31, 2020
"I had the pleasure of working with Matt to get my car fixed and from the moment I dropped it off I knew it was in great hands! Matt kept me up to date with everything, and they got it fixed quickly. Would 100% recommend this location + staff and Matt to anyone needing repairs." - Temira C.Mar 31, 2020
"Would 100% recommend this location to anyone needing repairs. Matt made sure I was up to date on everything they were doing with my car. My repairs were done very quickly also. He and the team did an awesome job!" - Michael EasleyMar 30, 2020
"I want to give a big thanks to Matt and the rest of the Caliber team! This was my first body repair I’ve ever needed and they made the process EASY AND SEAMLESS all the way down to the rental! If it wasn’t for Matt educating me about my own insurance coverage, it may have taken me longer to get my car in the shop. I was consistently updated along the way and when I received my car back, my expectations were blown out of the water. Great job, guys. And thanks again!" - Diane
"Caliber @Charleston Airport made getting repairs to my car so easy. Matt was responsive to all of my concerns and the experience was great !
They kept me posted on the process and finished it 3 days earlier than expected. Everyone at this location was personable and professional. Could not have asked for better service. Thank you Matt for keeping the ball rolling and thanks to all the staff and repairmen behind the scenes who did such good work. You made my day brighter. "
"I would like to thank everyone at Caliber Collision for the outstanding work on my 2015 Volkswagen Jetta you guys are the best and I will recommend anybody and everybody to come see you
" - David
"Trey helped me fix a hit and run dent in my car and went above and beyond to make things the easiest and cheapest for me. He was very friendly and helped me do other things for my car besides the dent, which he didn't have to do! I would definatly recommended him and go back and use him! I have no complaints! " - Gabi
"My Toyota Camry was damaged by an inconsiderate driver while I was shopping on Christmas Eve. I brought it to Caliber for an estimate, expecting to pay a $500 deductible. The estimator informed me that with many insurance companies the deductible was less when you are not at fault. Sure enough he was correct and it was only $200.(Happy #1) The repairs proceeded smoothly and efficiently thanks to Sue and the entire team. (Happy #2) Repairs were completed in 3 days not 1 week as I was informed upon leaving my vehicle.(Happy #3) I could not detect any flaws in the repair and paint.(Happy #4) Five Star rating from this happy customer." - Michael
"Justine Yager was so friendly. Along with texts on the progress of my car I also got phone calls and she was polite. In person she was even more friendly with a bubbly personality. She offered to help transfer my belongings from the rental to my car. My car looks amazing!!! The front hasn't looked this good since I drove off the lot!!! Thanks Caliber Collision I will never go anywhere else super fast and friendly service. And I'm pretty sure my car had less gas when I dropped it off than when I picked it up. -Shanekqa" - Shanekqa
"Having never been in or dealt with a vehicle in a collision, I was afraid that I would not have any idea of the process. I'm extremely grateful that the folks at the Collision Center as well as my claims agents for making this process smooth and painless! Hands down one of the best experiences we have ever had! Thank you all for your hard work, telephonic updates and taking such great care! I have already told everyone I know to come your way if needed! I stand behind that! Thank you again! " - Amber
"My most pleasant experience by far. From start to finish they kept me informed. The rental car was ready and waiting for me.My BUGG looked show room new. The damage that was there was completely undetectable.
And it took only a few days to get him repaired and done. I don't expect to have any thing else to happen to BUGG. But if something does. I would return to Caliber Collision. The service and staff are phenomenal .
" - Shannah
"I brought my expedition to your Charleston - airport location twice in the past few months. You did a great job both times repairing the vehicle and Vince was great to work with. He kept me informed on the vehicles status and answered all my questions." - jim
"I just recently serviced my car at the Caliber Collison and I was touched by the service that was provided. One of the associates Page was extremly helpful and reassuring that my car damage would not cost me as much as the other place estimated it for. I really felt like she was there to help me and I loved the fact that it was done professionally without any hassle. I will deffinetly come back to the place when there is a need. Thank you guys for your help!" - Elena
"Everyone was so helpful and courteous at this location. The repair was finished very fast and was excellent. I would recommend this location to anyone." - Joyce
"The rear end was fixed and looks and drives great!
Thanks." - Dean
"I recently had the pleasure of having the rear bumper reapird on my vehicle at your new facility in Charleston. Trey Edwards provided me a quote in a timely manner and was very professional throughout the repair process. He clearly explained the quote and provided me with a completion date of the repair. All in all I was very pleased with my experience using Caliber Collision and certainly would recommend them to family and friends. Great job Trey. Thank you." - Gregg
Rated 5/5 based on 9 customer reviews.
- Latoya Doctor