Dec 1, 2020
"This my first auto accident. I was so upset, nervous, stressed. My insurance company referred me to Caliber Collision. This was the best thing that could have happened to me. Matt Cook was my service advisor. He was the absolute best. He is a wonderful Service advisor. He kept me calm and did exactly what he said. Always calling with updated information. I feel he should be a PR representative for Caliber Collision. This is his forte and his strong suit. He can calm anyone down. He is a great asset for Caliber Collision." - thatdavisgirl1Nov 9, 2020
"Superior customer service. Great communications. Quality work. If Chick-fil-A were a body shop, this would be it." - Caneishia FulcherOct 26, 2020
"Staff was very friendly and professional, my car returned to me as scheduled and was very clean both outside and inside." - Gene JonesOct 21, 2020
"My experience was wonderful..from the young lady at the front counter who was courteous.cheerful. helpful to my contact person Tyler; knowledgeable..he does what he says in a timely manner. Certainly appreciate your honesty and thoroughness..Thank you" - Diane
"Caliber @Charleston Airport made getting repairs to my car so easy. Matt was responsive to all of my concerns and the experience was great !
They kept me posted on the process and finished it 3 days earlier than expected. Everyone at this location was personable and professional. Could not have asked for better service. Thank you Matt for keeping the ball rolling and thanks to all the staff and repairmen behind the scenes who did such good work. You made my day brighter. "
"I would like to thank everyone at Caliber Collision for the outstanding work on my 2015 Volkswagen Jetta you guys are the best and I will recommend anybody and everybody to come see you
" - David
"Trey helped me fix a hit and run dent in my car and went above and beyond to make things the easiest and cheapest for me. He was very friendly and helped me do other things for my car besides the dent, which he didn't have to do! I would definatly recommended him and go back and use him! I have no complaints! " - Gabi
"My Toyota Camry was damaged by an inconsiderate driver while I was shopping on Christmas Eve. I brought it to Caliber for an estimate, expecting to pay a $500 deductible. The estimator informed me that with many insurance companies the deductible was less when you are not at fault. Sure enough he was correct and it was only $200.(Happy #1) The repairs proceeded smoothly and efficiently thanks to Sue and the entire team. (Happy #2) Repairs were completed in 3 days not 1 week as I was informed upon leaving my vehicle.(Happy #3) I could not detect any flaws in the repair and paint.(Happy #4) Five Star rating from this happy customer." - Michael
"Justine Yager was so friendly. Along with texts on the progress of my car I also got phone calls and she was polite. In person she was even more friendly with a bubbly personality. She offered to help transfer my belongings from the rental to my car. My car looks amazing!!! The front hasn't looked this good since I drove off the lot!!! Thanks Caliber Collision I will never go anywhere else super fast and friendly service. And I'm pretty sure my car had less gas when I dropped it off than when I picked it up. -Shanekqa" - Shanekqa
"Having never been in or dealt with a vehicle in a collision, I was afraid that I would not have any idea of the process. I'm extremely grateful that the folks at the Collision Center as well as my claims agents for making this process smooth and painless! Hands down one of the best experiences we have ever had! Thank you all for your hard work, telephonic updates and taking such great care! I have already told everyone I know to come your way if needed! I stand behind that! Thank you again! " - Amber
"My most pleasant experience by far. From start to finish they kept me informed. The rental car was ready and waiting for me.My BUGG looked show room new. The damage that was there was completely undetectable.
And it took only a few days to get him repaired and done. I don't expect to have any thing else to happen to BUGG. But if something does. I would return to Caliber Collision. The service and staff are phenomenal .
" - Shannah
"I brought my expedition to your Charleston - airport location twice in the past few months. You did a great job both times repairing the vehicle and Vince was great to work with. He kept me informed on the vehicles status and answered all my questions." - jim
"I just recently serviced my car at the Caliber Collison and I was touched by the service that was provided. One of the associates Page was extremly helpful and reassuring that my car damage would not cost me as much as the other place estimated it for. I really felt like she was there to help me and I loved the fact that it was done professionally without any hassle. I will deffinetly come back to the place when there is a need. Thank you guys for your help!" - Elena
"Everyone was so helpful and courteous at this location. The repair was finished very fast and was excellent. I would recommend this location to anyone." - Joyce
"The rear end was fixed and looks and drives great!
Thanks." - Dean
"I recently had the pleasure of having the rear bumper reapird on my vehicle at your new facility in Charleston. Trey Edwards provided me a quote in a timely manner and was very professional throughout the repair process. He clearly explained the quote and provided me with a completion date of the repair. All in all I was very pleased with my experience using Caliber Collision and certainly would recommend them to family and friends. Great job Trey. Thank you." - Gregg
Rated 5/5 based on 5 customer reviews.
- Nancy Rankin