Jul 11, 2019
"I can't speak to the other locations, but this location on Mint Street is very good. Chuck, James, and Diane are the individuals I dealt with and they were all …" - Sukanya M.Jul 11, 2019
"I can't speak to the other locations, but this location on Mint Street is very good. Chuck, James, and Diane are the individuals I dealt with and they were all very polite, professional and explained everything well. The waiting area is clean and tidy as well. This location is also close to my apartment and there's lots of stuff around like breweries and shops if you are waiting for a few hours for something. My repair took a few days but the aforementioned individuals kept me in the loop. I went through my car insurance for this so they are the ones that placed me at this shop. It was really easy to deal with everything and I appreciated that. I would definitely recommend this place." - Mciamom SJul 4, 2019
"This review has been in the making for a while. I bought a new car a couple years ago, and was involved in 3 fender-benders within the first 6 months. (I have no idea what that was about, but I frequented this location quite a bit during that time.) This team basically rebuilt 3 sides of my vehicle and made them good as new. My car is a pearl white color, and matching the paint was no easy feat, but they did an amazing job. Customer service under the old ownership (when it was Abra Auto & Glass) was excellent, from Diane on the phone, to the seamless relationship they have with the car rental company (I think it’s Enterprise), to the daily communication I received when my car was being worked on. Recently, I visited this location with it’s new name, Caliber Collision, and was equally impressed. The old staff seems to still be there (which is a good thing!) There was a very minor issue associated with last repair—several months ago—that I finally made time to fix in preparation for a trip out of town. I honestly did not expect to be prioritized because so much time had passed. But my sincere thanks to Chad!!! He honored the warranty, and went above and beyond to remedy the issue before my planned trip, no questions asked. The Mint Street location is no longer the closest to my home, but as long as that staff remains there, I’ll drive out of my way to do business with them. It’s so refreshing to receive competent, excellent service these days. Thanks again, from my entire family! We’d rate 10 stars if we could! -M.S." - Bailie McEntireJun 5, 2019
"I have brought my car here several times and they always do an amazing job and do it very quickly. I brought my car in to have a scuff fixed and the gentleman that assisted me urged me not to fix it due to price. He wiped off the stuff with a chemical and it looks 20 times better. I’m always happy to work with an honest company who isn’t just out for money but to direct their customers in the correct direction." - Janette SullivanApr 12, 2019
"Love this place! Especially Diane! She was so friendly, and they kept me super informed about the status of my car." - Allie NelsonJan 22, 2019
"I got in an accident recently and needed the bumper replaced on my car. Abra was polite, communicative, and thorough throughout the entire process. They even detailed my car, which I found incredibly generous Hopefully I won't have a need to return any time soon but I highly recommend Abra & I'm thankful for their help" - Michael QuigleySep 14, 2018
"I had great, extremely quick service throughout the process."
Rated 5/5 based on 7 customer reviews.