Nov 11, 2019
"I had gotten into an accident with a Rooms To Go truck which left my car in pretty bad condition. They scraped my driver's side door so badly you could see the metal underneath. I've gone with Caliber Collisions in the past when I needed car stuff done so I decided to go with them again. I have USAA insurance so everything was mainly handled through them. I took my car to a car dealership for an estimate on how much it would cost for repairs and took that to Caliber Collisions for the repairs. I called Caliber at the last minute needing to make an appointment. They were so courteous and said they had an opening for the same day to begin repairs to my Toyota. I informed them I had made an appointment with an Enterprise in the area and they suggested I move my reservation to the Enterprise location on-site. That helped a lot! I brought my car in and was in and out in less than 20 minutes. Everyone was so polite and the customer service was spectacular. They gave me an estimate of when my car would be fixed, got me into my rental and I was done! They called and texted with updates to my repairs and I had my car back the very day they promised. They found more damage once they began repairs so they sent all additional documentation to my insurance and I didn't have to worry about anything. My car is now good and new and I'm so happy I decided to get my repairs done at another Caliber Collisions location. If you need quick repairs and prefer great customer service, this is the place to go" - Saul S.Nov 4, 2019
"Great service and I was updated through text messages about my vehicle. When I picked up my vehicle it was washed and clean." - Roma ShaliaOct 28, 2019
"Amazing, quick and professional service! Extremely satisfied with the work and how I was treated. Special thanks to Alexis for the help!" - Chris R.Oct 26, 2019
"I had an outstanding experience with this Caliber location. I got hit in the rear while stopped at an intersection and the damage wasn't huge but it did require some body work and paint. The workmanship was flawless, the employees were all very nice and helpful. The work was done when they quoted and they took care of returning my Enterprise rental, all without a hitch. On top of that, about 2 weeks later I got a flat about 2 blocks from their shop so I pulled in to see if they could help out. They were not able to save the tire by they put the spare on and didn't charge a penny! That's what I call good customer service. I would not hesitate to go back there or recommend them to my friends." - Luis I LugoOct 24, 2019
"Very thankful for the excellent service on my wife Jeep Grand Cherokee which was hit from behind on a hit and run. My adjuster Chad did a super job and save me over $800.00 as he promised. Very professional staff." - Mary MathesonOct 15, 2019
"I had my front bumper pull loose after parking over a curb. I brought it in for an estimate expecting the worst. An employee named Jeff walked out with me to look at it. Much to my surprise he told me all it needed was to be popped back into place and that he could take care of it for me while i waited. Not even 10 minutes later he brought it back to me fixed. And to my surprise, no charge. What a great guy and great company. You just don't find great service like that anymore these days." - May LuongSep 27, 2019
"Customer service was great. The people were easy to communicate with and friendly. I would recommend this place for any auto repair needs." - Austin BlevinsSep 26, 2019
"Good Service. Friendly and supportive!" - Vic ChenSep 24, 2019
"Had my Daughters Mini there for repair, they did a great job. They were accurate with the estimate and timing of when the repairs would be done. hard to find honesty and talent in a reasonable priced place. thanks everyone at Caliber!" - Darrin
"Chad was great. I had a major collision which required a complicated repair. Caliber coordinated between 2 insurance agencies to get my truck back to me in like new condition. He kept me well informed throughout the entire job. Thanks guys for the great results."
"Alex and his team did amazing! They went above and beyond to fix my car. I'm so happy with the results and will be going back to Alex if I ever need fixing!" - Amber
"Erik Zapata at the Cinco Ranch location was a pleasure to work with. He fixed my new car back to perfect condition, was on time and kept me updated throughout the whole process. I couldn't be happier!" - Jerry
"Erik Zapata is very very good. He kept me up-to-date and delivered on time. Thanks." - Oscar
"Eric was very helpful. He kept me up-to-date on the progress of the repairs." - James
Rated 5/5 based on 10 customer reviews.
- AuBriana B.