Dec 4, 2020
"I would like to say that Caliber collision is awesome. I had work done about 3 3 1/2 years ago and it was fast, communication was amazing on the job and status being done to my Kia Optima. Yesterday I was having trouble with another Caliber collision located in another City. I spoke with Rene Flores. He went above and beyond to assist me with issues ad questions. I want to let his supervisor know that, he was amazing over the phone. He listened to my issue and was prompt in getting my request (final Bill) over to me via email. We need more Rene Flores in businesses like him that care about their customer. Bravo Rene Flores. Lisa P./Pomona, CA" - Amanda I.Nov 12, 2020
"This is my second time coMing here. The first time I had nothing but a great visit they were on top of enterprise for taking so long to get me and they buffed out pets of my car they didn't even need" - Amanda I.Nov 12, 2020
"This is my second time coMing here. The first time I had nothing but a great visit they were on top of enterprise for taking so long to get me and they buffed out pets of my car they didn't even need to. It was so nice they made it smooth and effective. I went back for this second time I had some damage from another car door hitting my door. So I was hoping my insurance would allow this company luckily they did !!!! I got set up and Renne help me he was very helpful and professional and kept me updating about my cars progress. He also called me and let me know my car was done early. He let me know I could drop off my rental with them and enterprise would pick it up. I didn't even think about looking at the job that was done mostly because I know I'm always happy with the detail and my car looks better every time I leave there. Anyways Renne showed me the area of concern and couldn't even tell it was messed up to begin with. I recommend this place to everyone. They are like and are very empathetic to their costumers a loyal Company. Thanks guys!" - Lynn D.Oct 24, 2020
"Very happy with Caliber. We had 2 cars in 1 month needing collision repair. Caliber did a flawless job. You are assigned an employee, we had Rene, he kept in contact by text daily updating us to track" - Lynn D.Oct 24, 2020
"Very happy with Caliber. We had 2 cars in 1 month needing collision repair. Caliber did a flawless job. You are assigned an employee, we had Rene, he kept in contact by text daily updating us to tracking the work and both cars were finished in the time frame promised. We highly recommend Caliber. And by the way...the employees all appeared they enjoy their work environment. This speaks volumes when it's reflected in their work." - Erin H.Oct 23, 2020
"Once again, the staff at Caliber Collision did a fantastic job! I called to ask about getting an estimate and Vanessa was so nice and professional. When I brought my car in for the estimate,..." - Lynn D.Oct 23, 2020
"Very happy with Caliber. We had 2 cars in 1 month needing collision repair. Caliber did a flawless job. You are assigned an employee, we had Rene, he kept in contact by text daily updating us to..." - Erin H.Oct 23, 2020
"Once again, the staff at Caliber Collision did a fantastic job! I called to ask about getting an estimate and Vanessa was so nice and professional. When I brought my car in for the estimate, Rene answered all of my questions and gave me a detailed description of what would take place. After I got all of the insurance taken care of, we dropped it off with Jesse and during the entire process, Jesse was making sure we had an update on our vehicle. This is the second time we've had a car repaired by Caliber in Pomona and we will continue to be returning customers." - Erin H.Oct 23, 2020
"Once again, the staff at Caliber Collision did a fantastic job! I called to ask about getting an estimate and Vanessa was so nice and professional. When I brought my car in for the estimate, Rene answ" - Melissa M.Oct 12, 2020
"I had my car repaired at Caliber Collision in Pomona. They were quick, efficient and stood behind their work! Dave went above and beyond to make sure that we were satisfied and displayed superb customer service! I would highly recommend this shop to anyone looking for a dependable repair shop! I will be using them again next time my car needs fixing!!!"
"I received up to date information about my repairs and my car was ready when they said it would be. I was completely satisfied." - Vickie
"Garo was very professional and helpful, I im very happy with their service and the way my car looks.
They did a great job.
" - Luis
"YES! YES! HIGHLY recommend! From friendly Vanessa at the front desk, to my superb Manager, Robert Black, from excellent customer service to fantastic body shop, my experience was a seemless breeze. As promised, they kept me in almost daily updates by text, paid excellent attention to details, and delivered on time. They turned a horrible vandalism event around, as if it never happened. What more could a girl want?!! I am most grateful, thank you!!" - Karen
"I have always appreciated the quality of service and explanation of repairs that I have received on the vehicles I have entrusted to Caliber Collision; Mike Roth--you run a tight ship at Caliber--and your staff deserve kudos!" - Katherine
"Great experience...Danny was terrific, explained everything thoroughly, delivered car as promised. Did a great job! Highly recommend." - Joyce
"Could not be happier with both the service and the quality of work done." - Joyce
"they did a better job than I thought I would get" - Loren
"I recently had my car repaired at the Claremont Office with James Richards as the Service Advisor. I can't say enough good things. The best experience I've ever had in such adverse circumstances. Went out of his way to help and keep me informed. Adjusted the scheduled repairs to fit my own hectic schedule and adapted at the last minute to an unavoidable conflcting schedule. Be assured, that if I should find myself in a similar situation in the future that I will seek out the services of Caliber Collision.
Sid Heal" - Charles "Sid"
"Mike and James have given me nothing but quality service on my repairs. I've used this location 3 times. On all occasions I was very satisfied." - Richard
"**HAPPY ENDING*** I accidentally dropped my debit card down in the door of the driver's window. It would take 7-10 days to receive a replacement card from my credit union. So I attempted to open the door panel myself but I was afraid of breaking it. I found Caliber Collision on the internet and I called them. I told them my situation and they said to bring my car in and one of their technicians can work on it and all I would have to do is "tip" the technician. When I got there, the manager immediately asked me for my keys, he drove it away to a technician, and in about 10 minutes the manager approaches me with my debit card and my keys and says it's done!! I reached in my purse to give him a tip and he would not take it. He said don't worry about it, it was no big deal. He and his staff were super friendly and I cannot express how much I appreciate their help with my situation. I am very thankful for what they did for me!!! THANK YOU!!!" - Jolanda
"Everyone that I dealt with at the Caliber Collision Center in Pomona was pleasant, helpful, understanding and accommodating. If a repair experience can ever be described as pleasant, this was it. I can't thank the team in Pomona enough. Great communication during the process as well." - Christopher P
"Danny Guevara did an outstanding job with customer service, and my car looks great. 100% satisfied." - Aaron
"The Claremont location workers were outstanding in getting my truck done correctly and on time - I highly recommend them to anyone." - John
"Caliber associates were pleasant, conscientious, and very helpful. A polite, responsible approach to service is clearly part of Caliber's philosophy. Thank you for taking the time to complete my claim and repairs with such class!!" - Richard Scott
"I am not the easiest customer to deal with, but Robert went above and beyond to make sure my car was perfect. The customer service that I received throughout the entire experience exceeded my expectations, and I will definitely return for any other needs of mine and will make recommendations to friends and family. Thank you so much Robert and Mike." - Victoria
"Chris Stenger at Caliber in Rancho was professional, caring, thorough and maintained excellent communication with me. Friendly staff, and a comfortable office as well. My car's repairs were absolutely perfect and I felt confident that they would remain so for years to come, even with the lifetime warranty. Great place, indeed." - Dayla
"Danny and Mike did a great job. They went above and beyond to ensure everything was done correct." - navy
"I was very satisfied with the customer service I received from Dan Chavez. He kept me well inform of my vehicles progress and estimated time of completion. I had a vacation planned for the day the car was to be ready and Dan prepared everything in order so our checkout experience was prompt. Thank you very much" - Javier
"It was a very positive experience, they communicated very well and was surprised at the very short repair time. I will recommend to my friends and family." - Robert
"I went in for a problem with my Honda and I had the pleasure of being helped by Matthew Chavez. Hr was very polite and professional. We all know that women are taken advantage of when it comes to their cars and nothing is free. Mr. Chavez looked at the car and remedied that it was a quick fix that he could do on the spot. My car was fixed in about 10 minutes and I was told to have a nice day. Today was a reminder of why I have brought my car to the for vehicle repair and why I have their number stored I'm my phone. Thanks for your honesty, good customer service and integrity. We still have good people on this earth. Keep up the good work. Thank you" - ms.
"Mathew is one of the best. he was so courteous and concerned and knowledgeable about how they were going to repair my vehicle. I was kept informed all along the way and I was so pleased it was ready for pickup sooner than I had expected. So good to know Mathew is one of the great team at Calliber Collision. I have made these fine comments to all my friends. My 9 year old Jeep looks like brand new. I'm new here from Chicago and good to know I have a professional company for any repairs I might need in the future. thanks again." - Sunny
"Tim, the manager at the Clermont East location, made sure that my "blackie" was repaired to a brand new status complete with all Acura parts! My car is like brand new and I am very grateful for people who want to do a perfect restoration after an accident. Thanks to all I am a very happy customer." - Vicky
Rated 5/5 based on 10 customer reviews.
- Lisa P.