Dec 4, 2019
"I had a very pleasent expirence. I spoke with Edwin he was extremely helpful and patient as well knowledgeable. Left the store at peace knowing my car was in good hands. I plan on returning for future repairs and maintenance.👌🖒👏" - James ShermanNov 29, 2019
"They took really car of me and my car" - Leah C.Nov 29, 2019
"I have a few nightmarish experiences with auto body repair but not here. I Came in about 2 years ago after i was involved in an small accident. They took very good care of me then going above and beyond my expectations, I got my car back even better than before the accident. Courteous, professional on time service. Recently I noticed water inside the headlight that was replaced and remembered Caliber collision had a lifetime warranty on their work so I brought my car in but not without feeling as if I would be told of some loophole as why they couldn't cover my light. I was wrong! I came in attitude locked and loaded ready to speak my mind when Israel came took a look and said "NO PROBLEM, WE'LL TAKE CARE OF IT" now what do i do with that whole speech about how customer service isn't what it use to be so here I am only a few days later waiting for my car 20 to 30 mins its nice to know a place i can recommend to others and even better to drive away feeling happy to write a real true 5 star review" - Justanna D.Nov 27, 2019
"When getting into an accident that last thing you need on your plate is more added stress! Our experience at Caliber Collision was indeed a stress reliever! Rene Flores helped us throughout our Journey. He was very helpful, with excellent customer service. He answered all our questions and didn't leave us clueless.Our car was done before the estimated date. We received our car back clean, washed, and in very satisfied condition.. Big thank you to Renee and his team for helping through this process.. Justanna" - Jody J.Oct 16, 2019
"I have 2 cars repaired at Caliber in Pomona, and they did a fantastic job on both, so when my wife's Suburban lost a stupid trim piece from the door, and the local Chevy dealer wanted $500 to reattach it, I drove it into Caliber yesterday morning. Josh Pacheco, the service consultant walked out to the car and said, can you wait a few minutes? Short story they reattached the trim piece at no charge. Always great service. Highly recommended" - Albert SantoscoyOct 8, 2019
"They do great work" - Amanda I.Aug 20, 2019
"Ok so this place is amazing from reception to management, beginning to end. I was hit last week, and this was the easiest process I have had with my car accident. They got me going right away the manager noticed I was waiting for enterprise to pick me up for another an hour, and called them and got on them for me also walked me to the vehicle and opened the door. the girl at the front was also very kind she was helpful and we shared a laugh, or two. Also James he was handling the report for me, informed me that because I had my children in the car the liable party's insurance was to replace my car seats ( if you a parent you know how expensive they are). I buy the Graco 4 in 1 forever fit they run about 390. So it was nice to know that and of course I was not told that by insurance. James also informed me he was able to smudge out some marks i wanted an estimate on to save me the time and said if I wanted he could quote me. Amazing customer service you don't get this in Cali anymore. Prompt and professional service. HIGHLY recommended ." - anonymousAug 20, 2019
"Ok so this place is amazing from reception to management, beginning to end. I was hit last week, and this was the easiest process I have had with my car accident. …"
"I received up to date information about my repairs and my car was ready when they said it would be. I was completely satisfied." - Vickie
"Garo was very professional and helpful, I im very happy with their service and the way my car looks.
They did a great job.
" - Luis
"YES! YES! HIGHLY recommend! From friendly Vanessa at the front desk, to my superb Manager, Robert Black, from excellent customer service to fantastic body shop, my experience was a seemless breeze. As promised, they kept me in almost daily updates by text, paid excellent attention to details, and delivered on time. They turned a horrible vandalism event around, as if it never happened. What more could a girl want?!! I am most grateful, thank you!!" - Karen
"I have always appreciated the quality of service and explanation of repairs that I have received on the vehicles I have entrusted to Caliber Collision; Mike Roth--you run a tight ship at Caliber--and your staff deserve kudos!" - Katherine
"Great experience...Danny was terrific, explained everything thoroughly, delivered car as promised. Did a great job! Highly recommend." - Joyce
"Could not be happier with both the service and the quality of work done." - Joyce
"they did a better job than I thought I would get" - Loren
"I recently had my car repaired at the Claremont Office with James Richards as the Service Advisor. I can't say enough good things. The best experience I've ever had in such adverse circumstances. Went out of his way to help and keep me informed. Adjusted the scheduled repairs to fit my own hectic schedule and adapted at the last minute to an unavoidable conflcting schedule. Be assured, that if I should find myself in a similar situation in the future that I will seek out the services of Caliber Collision.
Sid Heal" - Charles "Sid"
"Mike and James have given me nothing but quality service on my repairs. I've used this location 3 times. On all occasions I was very satisfied." - Richard
"**HAPPY ENDING*** I accidentally dropped my debit card down in the door of the driver's window. It would take 7-10 days to receive a replacement card from my credit union. So I attempted to open the door panel myself but I was afraid of breaking it. I found Caliber Collision on the internet and I called them. I told them my situation and they said to bring my car in and one of their technicians can work on it and all I would have to do is "tip" the technician. When I got there, the manager immediately asked me for my keys, he drove it away to a technician, and in about 10 minutes the manager approaches me with my debit card and my keys and says it's done!! I reached in my purse to give him a tip and he would not take it. He said don't worry about it, it was no big deal. He and his staff were super friendly and I cannot express how much I appreciate their help with my situation. I am very thankful for what they did for me!!! THANK YOU!!!" - Jolanda
"Everyone that I dealt with at the Caliber Collision Center in Pomona was pleasant, helpful, understanding and accommodating. If a repair experience can ever be described as pleasant, this was it. I can't thank the team in Pomona enough. Great communication during the process as well." - Christopher P
"Danny Guevara did an outstanding job with customer service, and my car looks great. 100% satisfied." - Aaron
"The Claremont location workers were outstanding in getting my truck done correctly and on time - I highly recommend them to anyone." - John
"Caliber associates were pleasant, conscientious, and very helpful. A polite, responsible approach to service is clearly part of Caliber's philosophy. Thank you for taking the time to complete my claim and repairs with such class!!" - Richard Scott
"I am not the easiest customer to deal with, but Robert went above and beyond to make sure my car was perfect. The customer service that I received throughout the entire experience exceeded my expectations, and I will definitely return for any other needs of mine and will make recommendations to friends and family. Thank you so much Robert and Mike." - Victoria
"Chris Stenger at Caliber in Rancho was professional, caring, thorough and maintained excellent communication with me. Friendly staff, and a comfortable office as well. My car's repairs were absolutely perfect and I felt confident that they would remain so for years to come, even with the lifetime warranty. Great place, indeed." - Dayla
"Danny and Mike did a great job. They went above and beyond to ensure everything was done correct." - navy
"I was very satisfied with the customer service I received from Dan Chavez. He kept me well inform of my vehicles progress and estimated time of completion. I had a vacation planned for the day the car was to be ready and Dan prepared everything in order so our checkout experience was prompt. Thank you very much" - Javier
"It was a very positive experience, they communicated very well and was surprised at the very short repair time. I will recommend to my friends and family." - Robert
"I went in for a problem with my Honda and I had the pleasure of being helped by Matthew Chavez. Hr was very polite and professional. We all know that women are taken advantage of when it comes to their cars and nothing is free. Mr. Chavez looked at the car and remedied that it was a quick fix that he could do on the spot. My car was fixed in about 10 minutes and I was told to have a nice day. Today was a reminder of why I have brought my car to the for vehicle repair and why I have their number stored I'm my phone. Thanks for your honesty, good customer service and integrity. We still have good people on this earth. Keep up the good work. Thank you" - ms.
"Mathew is one of the best. he was so courteous and concerned and knowledgeable about how they were going to repair my vehicle. I was kept informed all along the way and I was so pleased it was ready for pickup sooner than I had expected. So good to know Mathew is one of the great team at Calliber Collision. I have made these fine comments to all my friends. My 9 year old Jeep looks like brand new. I'm new here from Chicago and good to know I have a professional company for any repairs I might need in the future. thanks again." - Sunny
"Tim, the manager at the Clermont East location, made sure that my "blackie" was repaired to a brand new status complete with all Acura parts! My car is like brand new and I am very grateful for people who want to do a perfect restoration after an accident. Thanks to all I am a very happy customer." - Vicky
Rated 4.875/5 based on 8 customer reviews.
- Alejandro Teachenor