"Everyone that I dealt with at the Caliber Collision Center in Pomona was pleasant, helpful, understanding and accommodating. If a repair experience can ever be described as pleasant, this was it. I can't thank the team in Pomona enough. Great communication during the process as well." – Christopher P
"Mathew is one of the best. he was so courteous and concerned and knowledgeable about how they were going to repair my vehicle. I was kept informed all along the way and I was so pleased it was ready for pickup sooner than I had expected. So good to know Mathew is one of the great team at Calliber Collision. I have made these fine comments to all my friends. My 9 year old Jeep looks like brand new. I'm new here from Chicago and good to know I have a professional company for any repairs I might need in the future. thanks again." – Sunny
"YES! YES! HIGHLY recommend! From friendly Vanessa at the front desk, to my superb Manager, Robert Black, from excellent customer service to fantastic body shop, my experience was a seemless breeze. As promised, they kept me in almost daily updates by text, paid excellent attention to details, and delivered on time. They turned a horrible vandalism event around, as if it never happened. What more could a girl want?!! I am most grateful, thank you!!" – Karen
"I have always appreciated the quality of service and explanation of repairs that I have received on the vehicles I have entrusted to Caliber Collision; Mike Roth--you run a tight ship at Caliber--and your staff deserve kudos!" – Katherine
"Danny Guevara did an outstanding job with customer service, and my car looks great. 100% satisfied." – Aaron
"I am not the easiest customer to deal with, but Robert went above and beyond to make sure my car was perfect. The customer service that I received throughout the entire experience exceeded my expectations, and I will definitely return for any other needs of mine and will make recommendations to friends and family. Thank you so much Robert and Mike." – Victoria
"**HAPPY ENDING*** I accidentally dropped my debit card down in the door of the driver's window. It would take 7-10 days to receive a replacement card from my credit union. So I attempted to open the door panel myself but I was afraid of breaking it. I found Caliber Collision on the internet and I called them. I told them my situation and they said to bring my car in and one of their technicians can work on it and all I would have to do is "tip" the technician. When I got there, the manager immediately asked me for my keys, he drove it away to a technician, and in about 10 minutes the manager approaches me with my debit card and my keys and says it's done!! I reached in my purse to give him a tip and he would not take it. He said don't worry about it, it was no big deal. He and his staff were super friendly and I cannot express how much I appreciate their help with my situation. I am very thankful for what they did for me!!! THANK YOU!!!" – Jolanda
"Chris Stenger at Caliber in Rancho was professional, caring, thorough and maintained excellent communication with me. Friendly staff, and a comfortable office as well. My car's repairs were absolutely perfect and I felt confident that they would remain so for years to come, even with the lifetime warranty. Great place, indeed." – Dayla
"they did a better job than I thought I would get" – Loren
"Could not be happier with both the service and the quality of work done." – Joyce
"Great experience...Danny was terrific, explained everything thoroughly, delivered car as promised. Did a great job! Highly recommend." – Joyce
"I went in for a problem with my Honda and I had the pleasure of being helped by Matthew Chavez. Hr was very polite and professional. We all know that women are taken advantage of when it comes to their cars and nothing is free. Mr. Chavez looked at the car and remedied that it was a quick fix that he could do on the spot. My car was fixed in about 10 minutes and I was told to have a nice day. Today was a reminder of why I have brought my car to the for vehicle repair and why I have their number stored I'm my phone. Thanks for your honesty, good customer service and integrity. We still have good people on this earth. Keep up the good work. Thank you" – ms.
"Danny and Mike did a great job. They went above and beyond to ensure everything was done correct." – navy
"I received up to date information about my repairs and my car was ready when they said it would be. I was completely satisfied." – Vickie
"Mike and James have given me nothing but quality service on my repairs. I've used this location 3 times. On all occasions I was very satisfied." – Richard
"I was very satisfied with the customer service I received from Dan Chavez. He kept me well inform of my vehicles progress and estimated time of completion. I had a vacation planned for the day the car was to be ready and Dan prepared everything in order so our checkout experience was prompt. Thank you very much" – Javier
"Tim, the manager at the Clermont East location, made sure that my "blackie" was repaired to a brand new status complete with all Acura parts! My car is like brand new and I am very grateful for people who want to do a perfect restoration after an accident. Thanks to all I am a very happy customer." – Vicky
"The Claremont location workers were outstanding in getting my truck done correctly and on time - I highly recommend them to anyone." – John
"It was a very positive experience, they communicated very well and was surprised at the very short repair time. I will recommend to my friends and family." – Robert
"Caliber associates were pleasant, conscientious, and very helpful. A polite, responsible approach to service is clearly part of Caliber's philosophy. Thank you for taking the time to complete my claim and repairs with such class!!" – Richard Scott
"I recently had my car repaired at the Claremont Office with James Richards as the Service Advisor. I can't say enough good things. The best experience I've ever had in such adverse circumstances. Went out of his way to help and keep me informed. Adjusted the scheduled repairs to fit my own hectic schedule and adapted at the last minute to an unavoidable conflcting schedule. Be assured, that if I should find myself in a similar situation in the future that I will seek out the services of Caliber Collision.
Sid Heal" – Charles "Sid"