Jan 8, 2020
"The entire staff at Caliber were courteous, professional, knowledgeable and down right good people!!!! Two that stood out from all were Greg (Manage and Gina Petrash (Service Advisor). Gina was atop of my status at all times. I would get daily, if not every other updates or when my car had moved from one step to another. During this time head light assemblies were hard to come by, due the previous GM strike. However, Greg moved this up to a corporate level to have them help in the search for these. Gina continued to update during the almost 3 weeks that it took to get them in. Once in, my car was ready for pick up in two (2) days. Caliber Collision and it's staff did an excellent job on the repairs of the car's front end (i.e. bumper, grill, radiator, etc. and yes those hard fought for headlight assemblies. If you're in the Bay Area or other surrounding areas, please consider Caliber at Gemini location for your collision repairs. You will not be sorry!!! Again, my special thanks to all at Caliber Collision, particulate to Greg and Gina Petrash. Thank you, Norbert Wilms" - courtney tyroneJan 4, 2020
"Friendly staff easy process" - Ashli KleierJan 4, 2020
"Great service and work" - Susan LucasOct 29, 2019
"Great people, they are awesome and was very professional. Great customer service and prices. I would recommend them to all" - Silver RodriguezSep 26, 2019
"Great CS" - Brenda HelmsSep 21, 2019
"This place took good care of us. I would highly recommend it" - Carol O.Sep 17, 2019
"I was in a car accident and needed work on my Dodge Durango. Geico recommended Caliber Collision in Alvin, Texas. I had heard great reviews about Caliber and my nephew works there also. It was excellent service starting with Katie the office manager, Henry the service manager. Henry took the time to go over the repairs of my Durango. Once Jacob the tech looked at my Durango and found more damage Caliber contacted my adjuster with Geico to get the additional repairs approved. Henry contacted me and let me know the status of how long the work should take. My Durango was ready 1 day sooner than I expected. When I went to pick up my Durango Henry took the time to show me the repairs that were done. My Durango looked brand new. Henry and Katie were very helpful and very nice. I would recommend Caliber in Alvin, Texas to anyone." - Jennings
"Just like to recognize the Staff and Management at the Gemini ave...Houston location for there professionalism and hospitality during my last visit for auto repairs several days ago...these positive attributes also extended to the repairs made on my BMW M4 as well...highly satisfied with the repairs and paint...would highly recommend this location to others and they have also won my business in the future......SPECIAL THANKS TO GINA!!!! and the site Manager!!!!" - Devin
"Everyone here was so sweet. From Angel at the front desk making sure I was updated and comfortable. To Gina who helped me feel safe about leaving my first car there and made sure to check everything out. All the way to Bambi (I hope that’s right) who helped me on a Saturday (they’re closed) just to get me my car. This was nerve wracking for me since it was my first time doing all of this, but I didn’t even have to worry about anything. Would recommend to anyone (:"
"Great Service from Rachelle Schultz the service advisor handling my claim for my truck which was totaled out.
Thank You for the best customer service I have seen in a long time.
22002 Black Toyota Tacoma Pre Runner" - Jay
""Excellent Service" every time i have come to caliber collision it has been excellent service, My daughter was hit by someone and when i contacted the insurance company they asked my where did i want her car to be towed to and who i wanted to fix it, i knew automatically that i wanted Caliber Collision to be the one to fix it.Your Center Manager Michael Olivo, and Service Advisor Melissa Truesdale are amazing people, they made sure my daughter's car was fixed in no time. Melissa gave me an update everyday by sending me a text, which made my life at ease not having to worry about how long my daughter would be without her vehicle. Thank You Caliber Collision and thank you to your Center Manager Michael Olivo and service Advisor Melissa Truesdale! -Charmaine Taflinger" - charmaine
"I have had my car in the shop 3x now. Each time the service was professional and friendly. Bubbly Katie at the front desk is a delight!!!" - Nancy
"Easiest process I could have imagined. The organized the rental and I never missed a beat. Car looks great. Staff was friendly and the phone always got answered. What more could anyone want? Thanks Ken" - LT Gordon E
"The guys at the repair center were prompt in servicing my car as well as repairing it. They said it would be ready by October 15, and they were ahead of schedule. My car was ready on October 5, 2012." - Darin
"This is my second Ive had repaired and it looks good as new.Thanks Adam for caring about my needs." - Todd
"Excellent service and done in a timely manner" - Jessica
"My car was repaired to almost new condition. Rachelle and Mike took very good care of me during the entire process. I would certainly recommend this
company to others." - Ella
"Absolutely amazing customer service! This is the best experience I've had with any type of business in a very, very long time. I would recommend Caliber Collision to anyone. I will never use anyone else." - Stacey
"Excellent service I highly recommend the serviceman "Chad" he went above and beyond just the repairs. My vehicle was the cleanest, inside & out, I had seen in a long time. Five stars!!!" - John
"Young girl came off of side street and hit me.
Insurance co. Recommended Caliber and I'm glad they did. They treated me very we'll from the start. The work they did about 6 months ago was excellent. I would use them again if I need paint and body. They get 5 stars from me." - Billy
"I worked with Adam; that’s an understatement. He called me daily; he asked me questions about my modifications to Genie and how I wanted her put back together. I wish I knew all the other craftsmen that put my baby back together. I used to think the greatest compliment I could give a repair shop was “they did a great job; I can’t tell it was ever in the accident.” I CAN tell because Caliber made my car better that new. I’m an inspector by trade so I was very skeptical when I went to pick up my Genie. I was amazed at the workmanship. The details (the fit and finish) that your craftsmen put into my car; Hyundai didn’t do it that good. Your craftsmen put my mods back but better. I’ve had the car for a few weeks and I am still amazed by Caliber’s work. Thanks you." - Robert
"My car looks awesome. Body guys did a great job!
Nelson" - Nelson
"The repairs were great, you couldn't tell the car had been in an accident." - Ellen
"The repair was taken care of in a very timely manner. Everyone I spoke with about the car was very nice and took care of the car needs. No complaints to be from me. I would come to this repair center again and I would gladly recommend their services to others." - Mark & Ronda
"Just picked up my car and I can truly say that they did a fantastic jod on the repair. I would also like to add that before my car was given to me they had washed and cleaned both outside and interior of the car. Want to also thank Melissa for the good job she did taking care of me through the process of the repair. Thanks again Gary" - Gary
"When a car like our 2014 Mercedes CLS63 S AMG goes into a body shop and comes out looking as good as new, that is saying allot about the quality of work Clear Lake Caliber Collision (CC) can do. Our CC representative Melissa T. made the whole experience painless and worry free with her timely updates and attention to the details of our car's repairs. First thing you will notice on your visit to Clear Lake CC is the whole team is there to help.
-Dave" - Dave
"The receptionist was very professional each and every time I had an encounter with her. Everett was awesome. Very intelligent and experienced. Spoke with me like I was a close friend or an immediate family member of his. There are no words to describe how outstanding of a job they did to my car. This was a great experience and I would recommend them to any and everyone. I am anal about my car...they treated it like it was theirs. Go Caliber Collsion Go, you guys set the bar high for the competition Thanks, February 21st. 2014. Sexton Gaines" - Sexton
"Keep up the amazing service and work." - SRA Kyle W
"Perfect repair. Could not tell the car had been damaged." - CELSO
"Gina Petrash handled the body repair process both in a timely manner and in the quality of workmanship. She was easy to reach over the phone and through in her estimates." - Thomas
"The process was painless. I had the rental car and my car was in good hands. It looks good and the employees @ Caliber went out of their way to give me great service. Thanks!" - 1LT James H
"I was very favorably impressed with your practice of keeping me informed on the status of the repairs. Keep up the good work." - Emigdio
Rated 5/5 based on 9 customer reviews.
- Norbert W.