Nov 19, 2020
"Fast and friendly service Easy process !" - Candice BonnerNov 5, 2020
"I am thoroughly satisfied with my experience. They kept me informed at every step of the process and got my car done right on schedule. I had a fender bender where someone hit the back door of my car. Not only did they take care of the repairs, they even replaced my back windshield wiper free of charge that my child broke a few months prior. My car was fully cleaned, washed and vacuumed when I got it back. I highly recommend them!" - Rod RoutenOct 31, 2020
"For over 20 years a fully satisfied customer." - Rebecca
" I recently had a lot of front end damage from an accident on my vehicle. Caliber collision went out of their way to work with my insurance company to get the right kind of parts even though my insurance company wanted to put in cheaper parts. Kendra was incredible, she stayed in touch with me and made sure everything was done correctly on my vehicle. I highly recommend Caliber Collision. I have used other shops in the past and they do not compare to the service provided at Caliber." - Priya
"Outstanding service, very trustworthy. Ask for Tyler, he was wonderful to work with. Kept in touch with me every step of the way. The work was impeccable."
"Joseph Paulson recently assisted me with my vehicle repairs. I must tell you he is excellent. Joe is all about customer service. He goes above my expectations. Truly my vehicle was fixed perfectly. I shall recommend Caliber Collision in Colleyville to my friends and relatives. I will also tell them to ask for Mr. Joseph Paulson to assist them in vehicle repairs. Over all it was a great experience at Caliber Collision. Thank you Joe." - John
"I recently took my car to Caliber Collision for repairs, and I couldn't be happier with the experience or with the outcome. The staff was friendly, knowledgeable, efficient, and very helpful.
I would recommend this shop to anyone." - Mark
"By far the best customer experience I have had in a long time. Friendly, fast, more than fair. I rarely write reviews, but this kind of customer service should be acknowledged. I would recommend them to everyone I know!!!!!" - David
"Jason was excellent! I was informed on the progress during time needed to repair my brand new car. Highly recommend Caliber in Colleyville" - Joyce
"Craig Bourland did a great job in keeping me informed on how the job was coming along. The repair was superior, and your office staff is top notch!" - LTC Carl W
"Archie made a not so good experience into a great one. He was quick to resolve any issues with the first repair. With professional employees like Archie, I will definitely be bringing my business back to Caliber." - Jimmy
"Great People - Great Service." - Joni
"Great service! I went back to Colleyville Caliber Collision because of the perfect job they did on my brand new car. The pickup of my car was delayed slightly and then the ice storm hit. I went from a 3 day car rental to an 8 day car rental plus the repair cost out of pocket. Troy, the Regional Manager, was made aware of the situation by Amy at the front desk. Troy introduced himself to me, apologized and offered to take care of the rental. Wow! I was so happy with the repair and just his acknowledging the issue, I advised him I expected to pay half of the rental time charges - I had planned on that when the car was dropped off. He insisted he would be happy to take care of it. He gave me his card with his cell if I had any troubles or my account was not adjusted. Again, wanting to be fair and being perfectly happy with their attention to customer service, I let him know I wanted to split the cost. Kelvin brought up my warm car and I drove away pleased with my car and blown away with the service and attention to details. Thank you Caliber Colleyville!" - Sue
"Lillian did an amazing job! This is the first (and hopefully only) time I have been involved in an accident. The damage was minor but the work done was awesome! I dropped my car off on a Monday and it was repaired before promised. I will definitely recommend everyone to use your services! Thanks again Lillian for answering my questions and keeping me informed!!!" - Paula
"I wanted to be sure to leave feedback with the Corporate center because the ENTIRE team at Colleyville has been EXCEPTIONAL. Archie, Robin, the technician the lady that returned my vehicle (because Robin was out), even the two folks at the front desk held my satisfaction as PARAMOUNT! I wanted to be sure the KUDOS didn't stop at the local level with Archie (the GM). EVERYONE needs to know what a great job Colleyville is doing. I seldom recommend ANYthing - because you never know about consistency. BUT, I HAVE NO PROBLEM COLLEYVILLE TO FRIENDS, FAMILY, CO-WORKERS. Just about anyone standing still long enough to listen is going to hear me speak about the GREAT SERVICE I receive at Caliber Colleyville. THANKS TO ARCHIE AND HIS ENTIRE TEAM." - Robert
"Appreciated the regular updates on the repair progress." - Ernest
"all were very accomodating and maintained friendly professionalism ... nice work!" - Rick J
"After my last is experience I thought you guys were a "10+." But your consistency to provide "10+" quality service is EXCELLENT. Kaley, Darren and the gentleman that actually got my door handle on was very nice and cordial too. I love this place." - Donna
"They did a great job fixing my vehicle. It was done in a professional and timely matter. I will say that employee Jason took care of business as well as the other staff inside and out. If need be I will go back." - Wayne
"Carly was excellent setting us up and getting us in all the other centers were not helpful at all. But colleyville always works hard. Darren was excellent to did a good job repairing car in a timely manner and keeping us up on progress .
Carly should be commended again for working so had with us thanks to them both." - Douglas
"Archie Dial did a fantastic job of handling the repair to our car." - Marie
Rated 5/5 based on 5 customer reviews.
- Melody Cunningham