Jan 16, 2020
"It took them long to fix my BMW but they explained the reason because they have to ordered my parts from the dealer. Overall the services are great. Thanks for their awesome works." - Jonnie GreenJan 3, 2020
"Highly recommend. They did good work and the customer service was stellar. I would definitely bring my car back here again." - Chris NDec 21, 2019
"Took my car in to have the bumper replaced and only the bumper. I will say everything was fast and quick, I was able to get my car back the next day and the work looked very good. However.....after I got my car back I noticed that a few settings were changed, for example, the car was in sport mode (I never drive in sport mode), mirrors was offset (which is normal for them to move it) but I also notated the mileage at the time I dropped my car off and that was more than a few miles. After I spoke with the GM about my concerns, he explained to me in great detail the reasons why the settings were changed in regards to recalibration and so forth. Long story short, I was comfortable with the prompt response and overall very pleased with the customer service." - Christina GulliverDec 11, 2019
"There was a miscommunication in regards to when my vehicle would be completed. The receptionist assured me if I dropped my car off Sunday evening, it would be ready to be picked up Tuesday evening. Much to my dismay, I had to wait another day for my vehicle. However, the repair job was unparalleled and my car was spotless both inside and outside. I was upset about this as I needed a vehicle to get to work. The staff was excellent to work with and really made up for my vehicle being delayed. In the future, I would recommend they tell customers to expect a longer amount of time to be without their car instead of telling them a shorter amount of time and then extending it." - Sean johnsonNov 20, 2019
"Very professionel and had everything together in and out." - Tim HammondOct 30, 2019
"5 stars. Great service, great customer service. Been to 4 different repair shops in the area... By far the best." - Natalie ConwayOct 4, 2019
"My daughter said the work was outstanding and the people was so professional. They explained everything to her. Most importantly, they kept me informed throughout the entire process. I highly recommend Caliber Collision for auto repairs." - Michael JohnsonSep 14, 2019
"I've dealt with a few body shops over the years. Seems like many of them either aren't highly skilled or they don't place great importance on customer satisfaction. Neither of these apply to Caliber. They went extra steps to ensure the job was done right, including very close matching of the paint color, customizing a part to make it fit, and getting the job done quickly. Highly recommended. Update: Well, I was in another accident. A complication was the car that was damaged was my 33-year-old classic, in near-mint condition. This is not the type of vehicle most shops can or want to repair. And it's not a vehicle I would want just any shop to handle. I had read in another review that Caliber says they are not in the autobody business- they are in the customer service business. So true. Pouya, the manager, attempted to locate a shop that specializes in classic vehicles. Unable to find one that he was confident would serve me right, he said he would repair the car himself. And he did so in an excellent manner. No surprise. He found parts that are almost impossible to find, fabricated custom pieces, and made sure I was satisfied with every detail of the repair. This shop sets a standard." - George G.Sep 13, 2019
"Great job done on my car. The person who did it was very nice and honest" - Rob
"I was recommended to Caliber by State Farm following a collision and I am beyond satisfied. It wasn’t just a matter of the car being fixed properly; it was about the friendly greeting when you walk in the door, assisting with the rental process(which for me wasn’t working out that great), Keeping me informed every step of the way(not something I would expect but an example of over the top service) and expeditious service-from check in to check out. 10/10, I will return to Caliber if necessary and recommend their services. . " - Curtis
"My wife and I give them a ten. Their work and detailing was well." - Elizabeth
"Excellent work. Excellent service. My 2004 car looks brand new."
Rated 4.8333333333333/5 based on 12 customer reviews.
- Dina Truong