Nov 11, 2020
"My vehicle was involved in an accident that left it with ongoing issues even after the initial repairs. I had been hearing squealing and rubbing when breaking and had replaced the brake pads twice with no resolve. John P. (the GM at the NE Columbia store) took it upon himself to find the issue. Within 2 days he called with an update having located damage still present in the leaf springs, right rear axle (where impact was from accident) and shocks. He was able to work with Geico to reopen the claim and have it all covered. I've been driving for 2 months now prior to writing this review to ensure my truck is driving like normal again, and FINALLY it is quiet and drives like new. I can't speak highly enough of John and his crew. They did a tremendous job and I would highly recommend them. Greg S." - Cindy RichardsonNov 9, 2020
"The service over all was good." - Mary RummellNov 2, 2020
"My husband had just passed and I wanted to have the car fixed.everyone was very helpful in getting my husband's car fixed it was an amazing experience" - Faith Carr-HarrisNov 2, 2020
"Dom & Rebecca are amazing people thank yall for allowing me to trust yall. Good & fast business. ❤😁"
"I had the best experience with this shop. Mr. Bender was very professional and a pleasure to work with. He kept me informed of all the work and the status of my car. He texted me minute by minute details. I would definitely recommend this shop to anyone and will definitely consider them again if I should need work done." - Marlene
"Everyone was really great!!!!!!
Work done , I'm satisfied!!!!!" - Angela
"Two estimates from reliable companies were almost equal, both locations very convenient, Caliber got the job because of their prompt courteous service. The necessary work was explained to me and scheduled for my time choice. I was offered a ride home, and kept aware of the progress. As a senior woman alone, I appreciated being treated like a valued customer by both receptionist and estimator. The work on my car was excellent, I highly recommend Caliber's Columbia Northeast location.." - Elizabeth (Liz)
"Good quality work and professional staff with every effort to meet the customer's need(s)." - Richard
"Fabulous service, courtesy, fit to my time preference - excellent work" - Elizabeth (Liz)
"most complete service ever. kept me updated and pointed out needed adjustments to quote." - Destiny
"These women and men are really professional and get the job done right in a very proficient amount of time. I have never saw body shop personal go out of their way to make sure you feel comfortable with what's being done to your car. They also notify you during the process and keep you updated which is an excellent idea. And because of the other people messing my car up, these guys went in and redone it in only a week. The other guys had it for a whole month and never done what they were supposed to do. I would highly recommend this body shop for anyone that is looking for Reliable and great customer service and great body work because these people have it together period and Jen is awesome we have keeping up with everything and making everything go smoothly." - Melissa
"This team never ceases to amaze me! Their speed of service, the level of communication, and the quality of work is always consistent. Huge shout out to the team at Caliber (Wanda, GT, Jeff) for exceeding expectations time and time again. It's quite sad when you have to come to a body shop for multiple vehicles, but I would never consider going anywhere else. I currently live in Knoxville, TN and was insistent on my vehicle being repaired by Caliber in Columbia. Thanks again you all!" - Tyler
"Everyone was very nice, especially Dom. He sent me daily updates on the progress, which I thought was very nice. It also relaxed my mind, being I was stressed enough. When I went to pick it up, everyone was nice and friendly. Bad luck for me, after picking it up on Friday, I was hit on Saturday morning. I had to have it tow back. If that isn't bad luck I don't know what is. I'm still trying to get the young lady's insurance adjuster on the phone, so the new repairs can begin. Wanda at the Broad River Rd office was nice as well. Thank you. Be Bless" - Brenda
"You all did a wonderful job repairing my 2007 canyon. I can and will recommend you highly to my friends. thanks" - lester
Rated 4.75/5 based on 4 customer reviews.
- Greg S