Sep 22, 2020
"I dropped my Truck off on Monday, and had it back in a week! They keep you updated by whichever method you’d prefer. My truck came back in great shape! You pay for body work, but the detailing of your vehicle after they are finished is at least 100-200 dollars worth alone! Excellent customer service! Thanks again Frank for getting me taken care of so quickly! Also, their online quote estimates are almost spot on. Stephen... Conroe, Tx See More" - Joyce TaylorSep 18, 2020
"Service technician frank was excellent very informative!!" - THE REAL KAPRASep 15, 2020
"This place was great frank was such a help and is a great person~ kapra approved SoundCloud : Kapra" - Kerry L.Aug 29, 2020
"My Dodge pickup was rear ended. This is my first experience with Caliber and I would highly recommend them to anyone. I was dreading having to spend a lot of time hand holding the repairs of my... more" - Kerry L.Aug 29, 2020
"My Dodge pickup was rear ended. This is my first experience with Caliber and I would highly recommend them to anyone. I was dreading having to spend a lot of time hand holding the repairs of my truck through this whole process. Nothing could have been further from the truth. David was very professional and contacted me several times throughout the process. He called and gave me an estimate for other body work that was not part of the accident because it would be cheaper to do since they already had things disassembled. He contacted the insurance agent and asked him to call me with updates when the power went out at the shop. When I walked in to the office to pick up my truck David came out to introduce himself and said that he was very happy with how the repair work came out. My truck was ready, sitting in the shade, washed and vacuumed. They came in under the estimated amount, within the original time frame they said it would take to complete (even including the power outage that costs them 1/2 a day), and my truck looks great. Go see David and the Caliber team!" - Paige
"I had some work done on my car, and this place was amazing especially David who kept in contact with me every step of the way. He was very nice, respectful and all around amazing I will definitely be referring anyone that needs work done to this place. David went above and beyond. "
"I have never experienced such on hands and courteous, caring people than what I experienced at Caliber Collision in Conroe. I received daily updates from David on the progress of my vehicle being repaired and was amazed at how soon my car was repaired. When I went to pick it up I was overjoyed at the look of my car both inside and out. They even had it sitting right by the door!!!. I will recommend Caliber Collision to all my family and friends." - Audrey
"My elderly mother's insurance has expired because of a mixup in payment and she was so distraught. David Hatfield at the Conroe, TX location was professional, but compassionate, and made her feel at ease. He gave us the the very lowest possible repair estimate (I had checked with other shops). Her car was fixed in record time and it was cleaned inside and out! Julianna and several other team members there also engaged her in conversation and made the entire experience so pleasant. Without doubt, my husband and I will be taking our vehicles there and will recommend them to friends and family. This place is absolutely phenomenal!" - Valerie
"After backing in to a large plant urn in my own driveway and denting the front passenger side fender and door, I researched local collision repair shops in the area online and decided to get estimates from two that had good reviews. My experience getting the estimates follows:
Caliber's new location felt clean and welcoming. Dana was professional, and the estimate came in several hundred dollars lower than the competition whose employee had also verbally stated to me that the final bill "could be higher" once the work began.
In contrast, Dana at Caliber told me his estimate was "final." I liked that! No surprises! Dana also said he estimated a 2- or 3-day turn-around---the other collision repair company employee had estimated a 5-day turn around repair. Dana stated the repair is "guaranteed for life at any Caliber location." The other collision-repair company employee did not verbally mention any guarantees as a selling point. Dana also told me if I needed a ride home, Caliber could assist me. All of the above made me opt to use Caliber.
The next morning, I drove my SUV to Caliber, and a friendly employee accompanied me back to my house as I drove my SUV home; then he drove it back to Caliber for the repair to begin. I received emailed updates re the repair. Then I received a phone call that the SUV was ready for pick up. It only took two days, and I had the SUV back by last night. Several employees (including Dana) even stayed until after closing so that my husband could pick me up after he finished work and have me there 15 min after closing. The SUV was repaired to our satisfaction. It had been washed and vacuumed and was cleaner than when I brought it in! I am very happy and will recommend Caliber to friends and family living in this area. Glad to see new competition in this area!" - Julie
"I would like to Thank David Hatfield and the Caliber staff for the Fantastic repairs to our Highlander! - JP" - Joe
Rated 5/5 based on 5 customer reviews.
- Stephen J Beran