Oct 11, 2019
"Everyone was nice. Car looked great." - Clotilde EakerOct 2, 2019
"Caliber Collision repaired my wrecked Toyota PU quickly and completely restored it to beautiful condition. They provided a rent car even though Texas had experienced flashed floods and rent cars were not available. I will use Caliber Collision for all of auto body work." - Tracey HarrisOct 1, 2019
"My Truck was involved in a wreck and my husband is VERY picky who touches his vehicle! Arren , was amazing to work with! He took GREAT care of the vehicle! Kept us up to date on repairs, parts ordered, when they would arrive, pretty much EVERY step of the way! We will use this location and Arren, for ANY and ALL repairs that are needed on our vehicles!! Use Arren at this location! You will be happy you did!" - Allison L.Sep 19, 2019
"We couldn't be more pleased with our recent experience with Caliber of Conroe. We received a warm welcome by Crystal, the Front Office Manager, who was friendly, efficient and helpful. The waiting area was spotless, and there is even a small children's are for those with young kids. We also met with Jimmy, the General Manager, who was outstanding to work with. Our car repairs were done perfectly, and we will definitely be recommending Caliber of Conroe to everyone." - Theresa K.Sep 14, 2019
"Aaron is amazing help when it comes to having collision repairs done. He knows your already upset and offers good feedback. I have just gotten my car repaired there for a second time. The first time they did such a fantastic job, I asked my insurance to use them again. Once again, amazing service and my car looks beautiful. Just know Google maps can't find them, haha! Aaron even VOLUNTEERED to put my new car seat in, and you know how difficult that is! Thanks to the entire team!" - Theresa KelsoSep 3, 2019
"Only problem is the address for driving directions. You are on the SOUTH side of I45, tell people to enter 1461 south I 45N. It will bring you here, please" - Robert BarkJul 28, 2019
"Very good experience,very knowledgeable" - ChuckandAllison LipscombJul 26, 2019
"I have nothing but positive things to say about our experience at Caliber of Conroe. We were first greeted by Crystal, the front Office Manager, who is very friendly and very efficient. The waiting area is spotless, and there is even a small area for anyone with young children. Then we met Jimmy, the General Manager, and our dealings with Jimmy make it clear why this is an excellent Caliber location. The work on our car was done very well, so we will definitely be recommending this Caliber to anyone who has a need." - Brian OestrickJun 28, 2019
"I'm a hotshot driver and I got hit recently by another driver. Since my truck is how I make income I needed it back quickly and Caliber did exactly that and with great quality too. I couldn't be more pleased with the service I got." - Paige
"I had some work done on my car, and this place was amazing especially David who kept in contact with me every step of the way. He was very nice, respectful and all around amazing I will definitely be referring anyone that needs work done to this place. David went above and beyond. "
"I have never experienced such on hands and courteous, caring people than what I experienced at Caliber Collision in Conroe. I received daily updates from David on the progress of my vehicle being repaired and was amazed at how soon my car was repaired. When I went to pick it up I was overjoyed at the look of my car both inside and out. They even had it sitting right by the door!!!. I will recommend Caliber Collision to all my family and friends." - Audrey
"My elderly mother's insurance has expired because of a mixup in payment and she was so distraught. David Hatfield at the Conroe, TX location was professional, but compassionate, and made her feel at ease. He gave us the the very lowest possible repair estimate (I had checked with other shops). Her car was fixed in record time and it was cleaned inside and out! Julianna and several other team members there also engaged her in conversation and made the entire experience so pleasant. Without doubt, my husband and I will be taking our vehicles there and will recommend them to friends and family. This place is absolutely phenomenal!" - Valerie
"After backing in to a large plant urn in my own driveway and denting the front passenger side fender and door, I researched local collision repair shops in the area online and decided to get estimates from two that had good reviews. My experience getting the estimates follows:
Caliber's new location felt clean and welcoming. Dana was professional, and the estimate came in several hundred dollars lower than the competition whose employee had also verbally stated to me that the final bill "could be higher" once the work began.
In contrast, Dana at Caliber told me his estimate was "final." I liked that! No surprises! Dana also said he estimated a 2- or 3-day turn-around---the other collision repair company employee had estimated a 5-day turn around repair. Dana stated the repair is "guaranteed for life at any Caliber location." The other collision-repair company employee did not verbally mention any guarantees as a selling point. Dana also told me if I needed a ride home, Caliber could assist me. All of the above made me opt to use Caliber.
The next morning, I drove my SUV to Caliber, and a friendly employee accompanied me back to my house as I drove my SUV home; then he drove it back to Caliber for the repair to begin. I received emailed updates re the repair. Then I received a phone call that the SUV was ready for pick up. It only took two days, and I had the SUV back by last night. Several employees (including Dana) even stayed until after closing so that my husband could pick me up after he finished work and have me there 15 min after closing. The SUV was repaired to our satisfaction. It had been washed and vacuumed and was cleaner than when I brought it in! I am very happy and will recommend Caliber to friends and family living in this area. Glad to see new competition in this area!" - Julie
"I would like to Thank David Hatfield and the Caliber staff for the Fantastic repairs to our Highlander! - JP" - Joe
Rated 5/5 based on 10 customer reviews.