Mar 19, 2020
"Absolute professionals with great communication. My vehicle was hit by a AAA insured driver. AAA suggested a few shops in my area, this being the closest. They were fantastic and flexible and AAA paid for every cent. Highly recommend for AAA issues or in general." - Robyn C.Feb 25, 2020
"They are always professional and get the job done when they say it will be done!" - Harlan HammondDec 12, 2019
"I was visiting the area and needed help with a minor scrape in a tight time frame.. Jesse provided exceptional assistance in getting the damage repaired and getting me on my way. If I lived in this area, I'd come back to this body shop in a heart beat the next time I needed their services. Top marks for professionalism, customer service, and compassion. This is a great auto body shop!!" - Jose LoyaNov 16, 2019
"Jessie was able to help me out with my car took care of me and updated me on my car and everything you guys the best" - Julio Z.Oct 29, 2019
"The customer service, work quality, speed of work, price and overall follow up process was by far the best I've ever experienced in the repair industry. Hands down and zero doubt about it. They even picked up my car and brought it back to me as a valet service - where else can you get that level of service??? The porter was so nice and my vehicle was washed. I am an industry veteran - been to many repair facilities and by far, the crew at this Caliber Collision Center exceeded ALL EXPECTATIONS. Sam and Margaret were consummate professionals and my 2011 Acura MDX looks brand new....and at a price that is hard to beat. Thank you all SO MUCH for the amazing work and I hope this review creates more loyal customers. Your customers should know that it's also the technicians and body repairmen that make the magic happen....congrats to them as well! Julio Zunzunegui Costa Mesa Resident and Business Owner" - Amy H.Oct 29, 2019
"I just wanted to take a moment to let everyone know how important Mayra your team member has been to my family. This member of your team has been exceptional! She was in constant contact with me & explained everything as we went along. She was on top of everything! She was more informative & kind than my own insurance company. We ended up at a total loss. So I never got a chance to see repair work. But if it even comes close to Mayra's costumer service this is the place for repairs. She was the only source of knowledge & support through this whole mess. I can't thank her enough. I hope to never work with you again but if I have to I'll be looking to work with Mayra. I can't thank her enough & this is the person to work with." - Sheryl S.Sep 24, 2019
"Excellent service. Worked with my insurance. My back bumper looks new. The workmanship done on the repairs was professional and perfect. Sheryl S." - Brion J.Sep 3, 2019
"Jose Robles did a wonderful job on my GMC Denali, staff was terrific and lovely to work with, I strongly recommend Caliber to all!!" - Tanna B.Jul 1, 2019
"My car looks amazing! Honestly I would never take my car anywhere else! So I had been in an accident before and taken it to a repair shop and they took way longer than they said they would take and there were still things wrong with my car when I picked it up! So I took my car to this place and they fixed my dent and also fixed the previous mistakes the last guys made on my car! They cleaned it all up (even the inside) and made sure it was all sparkly clean for pick up. They told me when it would be done when I dropped it off and it was done exactly at that time! So amazing! I really can't believe how great the service is here. I highly recommend this place to everyone!" - anonymousJun 15, 2019
"Excellent service and outstanding communication. We were out of town when our car was vandalized, our son arranged to get our car fixed before …"
"Been there more times than I would have wished, and they always are pleasant to work with, fair, and good." - Morris
"Very impressed by the quality of service and communications and the efficiency of the whole operation." - John
"Having to get one's car repaired is a general nightmare. However, everyone at the Costa Mesa Caliber Collision were so helpful and wonderful--they turned a bad situation into a very manageable one, Scott Sanchez was my service representative and not only did he get everything handled--but in a quick and timely fashion. My car looked great after they finished, and the job was completed ahead of schedule. Fantastic job by everyone at Caliber." - Pat
"I was particularly impressed by the professionalism of the Service Advisor, Mr.Nicholas Thorburn." - Capt Donald M
"I was very impressed with my whole experience with Caliber Collision. I received constant email updates on the status of my car and they completed the repairs faster than originally estimated. I worked with Nick and he was wonderful. He stayed late to make sure I could pick my car up before the weekend and made sure to keep in constant communication with me regarding my vehicle. I will definitely be a return customer if I ever need repairs again. Thanks Caliber Collision and Nick for a wonderful experience!" - Whitney
"Service and quality of the work was "spot on"! Daniel was great on keeping me updated on my car. Darren and James were amazing! I had a request after the work was complete to smooth an area out. They came to my office and took it back in and fixed the same day. Its perfect! I would recommend this location to all my friends and family." - Malena
"Caliber Collision in North Costa Mesa off Logan Street are fantastic! They were totally professional, quick and did an amazing job on the repairs on my car. I would definitely recommend them." - Cindy
"Frankly I think my car looks like a new one now! I'm very happy for your excellent servive." - Heli
"I have worked with John Rutherford a couple of times now, and simply appreciate his professional and friendly manner...he just does a superb job." - John
"Wow!! Caliber Collision did an awesome job, really satisfied with the results. Thanks to the personnel that work hard for the results. Also want to thank Nick Thorburn who was very helpful he kept in contact with me through out the procedure. I appreciate everything. The customer service provided was fantastic everybody was friendly, helpful, and welcoming. I recommend Caliber Collision you will leave satisfied. Nick Thorburn thank you for taking care of my situation. You and Caliber are awesome. :)" - Kimberly
"I had several unfortunate incidents that required some auto repair. USAA directed me to Caliber Collision. That was the first great sign.... they only work with the best. James Espinosa was the consummate professional and his team performed perfect repairs, on time and for very reasonable costs. I would recommend Caliber Collision, without reservation, should you ever need auto body repair.
I hope that I won't have the need, but if I do... I'll get my car there in a heart beat. Thank you James and thanks to your entire team of experts !!! Ron J" - Ron
"My car repairs look great! I had to wait for the repairs to be done longer than estimated, because of damaged parts shipped from the vendor, but the customer service by far made up for it. Nick Thorburn's customer service can not be matched. He was great with updates, friendly, and went above and beyond to work with me! Shelby" - Shelby
"I was lucky to have Nick Thorburn help me through the process of having my car repaired after it was hit. He has excellent customer service skills and I felt very secure about having my car repaired mostly because he kept up great communication and employed excellent customer service skills every step of the way. I would recommend Caliber Collision to anyone who has to go through car repairs. Nick is a great asset and everyone at Caliber was so helpful. Thank you for the help!" - Sigrid
"Great job! Friendly and competent staff, and I even got a ride home after dropping off my car for repairs! I am a return customer, and if the situation ever occurs again where I require car repairs, I will return to Caliber." - Laura
"All employees were effectively efficient in fulfilling their contract to repair my prius in the time they stated it would be so, within in one week. I appreciated the daily updates." - William
"Customer service was excellent. John in Costa Mesa kept me informed and took very, very good care of me." - Marie
"Everyone was so kind, helpful and professional. They made things so easy after my car accident. The work they did on my car was exceptional. The front office was terrific especially Steve and their receptionist. You all were great!!!!
Thank you so much." - Sharon
"It's been a long time since you repaired my SUV but the service was great, on time and relatively inexpensive. Job well done - Thanks!" - William
"Loved the service I received! Everyone wanted to make sure I was happy with the results of my car. My car looks like new!! Love this place! Donald made sure everything was on time and perfect!" - Cathy
"Would highly recommend this shop to family, friends and anyone that is looking for quality repair, friendly customer service, dedicated employees like Ron C. - he went over and beyond my expectations. My car looks brand new and it was clean when I picked it up. He listened to my concerns and made sure to update me every step of the repair. Can't be more satisfied with this shop and its employees. Great Job!" - Charlotte
"Completely professional establishment in every way.
Justin was very clear and helpful during the estimate, and the work was completed beautifully in the time promised.thank you!" - Brain
"Excellent experience. Vehicle was complete before I expected it. Simple process, and I was kept informed the whole way through." - Jonathan
Rated 4.9/5 based on 10 customer reviews.
- Steve DeSantis