Sep 8, 2020
"SO SO HAPPY WITH YOU GUYS..I LOVE HOW YOU GUY'S WORK ON MY VEHICLE AND KEVIN THE MANAGER WAS AMAZING....AND THIS GUY JOSE WAS CALLING ME EVERY DAY ABOUT THE WORK WAS DONE ON MY VEHICLE...THANKS SO MUCH...LOOKING FORWARD TO SEE YOU NEXT TIME...!!!" - Bridgette JeffcoatSep 8, 2020
"I was rear-ended and my insurance company sent me here. The staff were super communicative about the process and my car every step of the way. They were more communicative then my insurance company! Very pleased with their part of the process." - Alba B.Aug 24, 2020
"I just took in my 2013 Red Toyota Corolla to replace the front bumper and repaint the bumper, hood, right and left front fenders. I had the pleasure of working with JESSE and he went above and BEYOND" - Alba B.Aug 24, 2020
"I just took in my 2013 Red Toyota Corolla to replace the front bumper and repaint the bumper, hood, right and left front fenders. I had the pleasure of working with JESSE and he went above and BEYOND when taking care of mine and my car's needs. He walked me through the multiple options that Caliber Collison offered before moving forward. Just by looking at my car from the outside, he suspected other things that might be wrong with my car which was impressive. He was incredibly transparent and made sure I understood everything that COULD come up or drive up the cost BEFORE I left my car there with them. I have zero knowledge or experience with anything that has to do with cars so I'm always a little hesitate when I go somewhere new because auto repair shops have a bad rep for ripping people off, but I never felt that was the case with Jesse or Caliber Collision. (They just might be the last of their kind!) He gave me a call after I dropped off my car to let me know of other things they found once they inspected my entire car but gave me reasonable recommendations. He never tried to get an extra buck out of me. He was an honest, professional and trustworthy mechanic all the way through. Additionally, to the great service I received, the entire process had such a quick turnaround. The entire process took no more than three working days. Jesse was super flexible in terms of drop off and pick up times. Last note: when I picked up my car, Jesse noticed the tiniest residue that was left from the complimentary car wash (I wouldn't have even noticed it in a million years!) I insisted that it wasn't a big deal and he didn't have to do anything about it. Without even finishing my sentence, he was jogging back to grab a towel to remove the tiny residue. That gesture right there just shows the thorough and comprehensive care they put into your vehicle. Their service on your car and customer service I received was unmatched. I will recommend this place to all my friends and family. I have nothing but amazing things to say! I hope this review helps you in choosing the right place for you and your car! Thank you Jesse!!" - Alba B.Aug 24, 2020
"I just took in my 2013 Red Toyota Corolla to replace the front bumper and repaint the bumper, hood, right and left front fenders. I had the pleasure of working with JESSE and he went above and... more" - Eileen O.Aug 10, 2020
"My Subaru was hit and the bumper needed to be replaced. Jesse was the service advisor and from the minute he introduced himself - he was so helpful and attentive! Thank you for all the updates and goi" - Eileen O.Aug 10, 2020
"My Subaru was hit and the bumper needed to be replaced. Jesse was the service advisor and from the minute he introduced himself - he was so helpful and attentive! Thank you for all the updates and... more" - Eileen O.Aug 10, 2020
"My Subaru was hit and the bumper needed to be replaced. Jesse was the service advisor and from the minute he introduced himself - he was so helpful and attentive! Thank you for all the updates and going above and beyond with getting my car back to me!" - Deb S.Aug 4, 2020
"I brought my Honda CR-V into this location for repairs after my honest neighbors attempted a hit and run. Family members recommended me to service my vehicle at Caliber. My service advisor... more"
"Been there more times than I would have wished, and they always are pleasant to work with, fair, and good." - Morris
"Very impressed by the quality of service and communications and the efficiency of the whole operation." - John
"Having to get one's car repaired is a general nightmare. However, everyone at the Costa Mesa Caliber Collision were so helpful and wonderful--they turned a bad situation into a very manageable one, Scott Sanchez was my service representative and not only did he get everything handled--but in a quick and timely fashion. My car looked great after they finished, and the job was completed ahead of schedule. Fantastic job by everyone at Caliber." - Pat
"I was particularly impressed by the professionalism of the Service Advisor, Mr.Nicholas Thorburn." - Capt Donald M
"I was very impressed with my whole experience with Caliber Collision. I received constant email updates on the status of my car and they completed the repairs faster than originally estimated. I worked with Nick and he was wonderful. He stayed late to make sure I could pick my car up before the weekend and made sure to keep in constant communication with me regarding my vehicle. I will definitely be a return customer if I ever need repairs again. Thanks Caliber Collision and Nick for a wonderful experience!" - Whitney
"Service and quality of the work was "spot on"! Daniel was great on keeping me updated on my car. Darren and James were amazing! I had a request after the work was complete to smooth an area out. They came to my office and took it back in and fixed the same day. Its perfect! I would recommend this location to all my friends and family." - Malena
"Caliber Collision in North Costa Mesa off Logan Street are fantastic! They were totally professional, quick and did an amazing job on the repairs on my car. I would definitely recommend them." - Cindy
"Frankly I think my car looks like a new one now! I'm very happy for your excellent servive." - Heli
"I have worked with John Rutherford a couple of times now, and simply appreciate his professional and friendly manner...he just does a superb job." - John
"Wow!! Caliber Collision did an awesome job, really satisfied with the results. Thanks to the personnel that work hard for the results. Also want to thank Nick Thorburn who was very helpful he kept in contact with me through out the procedure. I appreciate everything. The customer service provided was fantastic everybody was friendly, helpful, and welcoming. I recommend Caliber Collision you will leave satisfied. Nick Thorburn thank you for taking care of my situation. You and Caliber are awesome. :)" - Kimberly
"I had several unfortunate incidents that required some auto repair. USAA directed me to Caliber Collision. That was the first great sign.... they only work with the best. James Espinosa was the consummate professional and his team performed perfect repairs, on time and for very reasonable costs. I would recommend Caliber Collision, without reservation, should you ever need auto body repair.
I hope that I won't have the need, but if I do... I'll get my car there in a heart beat. Thank you James and thanks to your entire team of experts !!! Ron J" - Ron
"My car repairs look great! I had to wait for the repairs to be done longer than estimated, because of damaged parts shipped from the vendor, but the customer service by far made up for it. Nick Thorburn's customer service can not be matched. He was great with updates, friendly, and went above and beyond to work with me! Shelby" - Shelby
"I was lucky to have Nick Thorburn help me through the process of having my car repaired after it was hit. He has excellent customer service skills and I felt very secure about having my car repaired mostly because he kept up great communication and employed excellent customer service skills every step of the way. I would recommend Caliber Collision to anyone who has to go through car repairs. Nick is a great asset and everyone at Caliber was so helpful. Thank you for the help!" - Sigrid
"Great job! Friendly and competent staff, and I even got a ride home after dropping off my car for repairs! I am a return customer, and if the situation ever occurs again where I require car repairs, I will return to Caliber." - Laura
"All employees were effectively efficient in fulfilling their contract to repair my prius in the time they stated it would be so, within in one week. I appreciated the daily updates." - William
"Customer service was excellent. John in Costa Mesa kept me informed and took very, very good care of me." - Marie
"Everyone was so kind, helpful and professional. They made things so easy after my car accident. The work they did on my car was exceptional. The front office was terrific especially Steve and their receptionist. You all were great!!!!
Thank you so much." - Sharon
"It's been a long time since you repaired my SUV but the service was great, on time and relatively inexpensive. Job well done - Thanks!" - William
"Loved the service I received! Everyone wanted to make sure I was happy with the results of my car. My car looks like new!! Love this place! Donald made sure everything was on time and perfect!" - Cathy
"Would highly recommend this shop to family, friends and anyone that is looking for quality repair, friendly customer service, dedicated employees like Ron C. - he went over and beyond my expectations. My car looks brand new and it was clean when I picked it up. He listened to my concerns and made sure to update me every step of the repair. Can't be more satisfied with this shop and its employees. Great Job!" - Charlotte
"Completely professional establishment in every way.
Justin was very clear and helpful during the estimate, and the work was completed beautifully in the time promised.thank you!" - Brain
"Excellent experience. Vehicle was complete before I expected it. Simple process, and I was kept informed the whole way through." - Jonathan
Rated 5/5 based on 9 customer reviews.
- Max Escalate