Nov 24, 2020
"Outstanding customer service! Really appreciate the regular updates from Jose keeping me in the loop as to the progress of the repairs. Quality of the bodywork is impeccable." - Mark CargillNov 24, 2020
"The customer service at this location can not get any better, I had my vehicle painted here and they made sure it was flawless when I picked it up. Anything you want fixed or improved they never question, this is the type of service that is missing in other collision shops. I would highly recommend this place and never go anywhere else. Ask for Kevin if you have any issues he is the best customer service General Manager in the business." - mark huckenpahlerNov 11, 2020
"Excellent work and the employees Jessie and Kevin kept me Constantly Informed and work was completed ahead of schedule" - Terri BlakeNov 5, 2020
"Sucks to get into a car accident however my experience with Caliber Collision could not have gone any smoother. I'm very pleased with the results." - Kendyl C.Oct 29, 2020
"Went here for an accident that I was not responsible for, so I can't say anything about price, but their customer service was great. Worked with Jesse and he made sure I got my car back well..." - Kendyl C.Oct 29, 2020
"Went here for an accident that I was not responsible for, so I can't say anything about price, but their customer service was great. Worked with Jesse and he made sure I got my car back well repaired" - Kendyl C.Oct 29, 2020
"Went here for an accident that I was not responsible for, so I can't say anything about price, but their customer service was great. Worked with Jesse and he made sure I got my car back well repaired and on time. Got text and call updates too"
"Been there more times than I would have wished, and they always are pleasant to work with, fair, and good." - Morris
"Very impressed by the quality of service and communications and the efficiency of the whole operation." - John
"Having to get one's car repaired is a general nightmare. However, everyone at the Costa Mesa Caliber Collision were so helpful and wonderful--they turned a bad situation into a very manageable one, Scott Sanchez was my service representative and not only did he get everything handled--but in a quick and timely fashion. My car looked great after they finished, and the job was completed ahead of schedule. Fantastic job by everyone at Caliber." - Pat
"I was particularly impressed by the professionalism of the Service Advisor, Mr.Nicholas Thorburn." - Capt Donald M
"I was very impressed with my whole experience with Caliber Collision. I received constant email updates on the status of my car and they completed the repairs faster than originally estimated. I worked with Nick and he was wonderful. He stayed late to make sure I could pick my car up before the weekend and made sure to keep in constant communication with me regarding my vehicle. I will definitely be a return customer if I ever need repairs again. Thanks Caliber Collision and Nick for a wonderful experience!" - Whitney
"Service and quality of the work was "spot on"! Daniel was great on keeping me updated on my car. Darren and James were amazing! I had a request after the work was complete to smooth an area out. They came to my office and took it back in and fixed the same day. Its perfect! I would recommend this location to all my friends and family." - Malena
"Caliber Collision in North Costa Mesa off Logan Street are fantastic! They were totally professional, quick and did an amazing job on the repairs on my car. I would definitely recommend them." - Cindy
"Frankly I think my car looks like a new one now! I'm very happy for your excellent servive." - Heli
"I have worked with John Rutherford a couple of times now, and simply appreciate his professional and friendly manner...he just does a superb job." - John
"Wow!! Caliber Collision did an awesome job, really satisfied with the results. Thanks to the personnel that work hard for the results. Also want to thank Nick Thorburn who was very helpful he kept in contact with me through out the procedure. I appreciate everything. The customer service provided was fantastic everybody was friendly, helpful, and welcoming. I recommend Caliber Collision you will leave satisfied. Nick Thorburn thank you for taking care of my situation. You and Caliber are awesome. :)" - Kimberly
"I had several unfortunate incidents that required some auto repair. USAA directed me to Caliber Collision. That was the first great sign.... they only work with the best. James Espinosa was the consummate professional and his team performed perfect repairs, on time and for very reasonable costs. I would recommend Caliber Collision, without reservation, should you ever need auto body repair.
I hope that I won't have the need, but if I do... I'll get my car there in a heart beat. Thank you James and thanks to your entire team of experts !!! Ron J" - Ron
"My car repairs look great! I had to wait for the repairs to be done longer than estimated, because of damaged parts shipped from the vendor, but the customer service by far made up for it. Nick Thorburn's customer service can not be matched. He was great with updates, friendly, and went above and beyond to work with me! Shelby" - Shelby
"I was lucky to have Nick Thorburn help me through the process of having my car repaired after it was hit. He has excellent customer service skills and I felt very secure about having my car repaired mostly because he kept up great communication and employed excellent customer service skills every step of the way. I would recommend Caliber Collision to anyone who has to go through car repairs. Nick is a great asset and everyone at Caliber was so helpful. Thank you for the help!" - Sigrid
"Great job! Friendly and competent staff, and I even got a ride home after dropping off my car for repairs! I am a return customer, and if the situation ever occurs again where I require car repairs, I will return to Caliber." - Laura
"All employees were effectively efficient in fulfilling their contract to repair my prius in the time they stated it would be so, within in one week. I appreciated the daily updates." - William
"Customer service was excellent. John in Costa Mesa kept me informed and took very, very good care of me." - Marie
"Everyone was so kind, helpful and professional. They made things so easy after my car accident. The work they did on my car was exceptional. The front office was terrific especially Steve and their receptionist. You all were great!!!!
Thank you so much." - Sharon
"It's been a long time since you repaired my SUV but the service was great, on time and relatively inexpensive. Job well done - Thanks!" - William
"Loved the service I received! Everyone wanted to make sure I was happy with the results of my car. My car looks like new!! Love this place! Donald made sure everything was on time and perfect!" - Cathy
"Would highly recommend this shop to family, friends and anyone that is looking for quality repair, friendly customer service, dedicated employees like Ron C. - he went over and beyond my expectations. My car looks brand new and it was clean when I picked it up. He listened to my concerns and made sure to update me every step of the repair. Can't be more satisfied with this shop and its employees. Great Job!" - Charlotte
"Completely professional establishment in every way.
Justin was very clear and helpful during the estimate, and the work was completed beautifully in the time promised.thank you!" - Brain
"Excellent experience. Vehicle was complete before I expected it. Simple process, and I was kept informed the whole way through." - Jonathan
Rated 5/5 based on 7 customer reviews.
- Brett Patterson