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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: Costa Mesa - W. 18th St. Location

851 W. 18th St. Costa Mesa, CA 92627 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Costa Mesa - W. 18th St.  Details

Conveniently located in Costa Mesa, CA on W. 18th St. between Placentia Ave and Monrovia Ave. Opened 2016. I-CAR Gold Class Recognized.

About  Costa Mesa - W. 18th St.

Customer satisfaction is important to Caliber Collision’s Costa Mesa, CA, location. Through services including dent repair, auto glass repair, and painting, we are able to have you back driving your vehicle as soon as possible. Ensured by a written lifetime warranty, all of our work is completed with remarkable craftsmanship and customer care. Having customer satisfaction is what drives our team, and we know you will be pleased with the results. During the auto body repair process, we will regularly inform you of your vehicle’s status so you are notified as we restore it to pre-accident condition.

Caliber W. 18th St. is the ideal location to serve those in the greater Costa Mesa area including the Balboa Peninsula, Newport Coast, and the surrounding areas. Our facility is family friendly, and our technicians are certified in repairs for Mercedes-Benz. As a way to simplify this process, we have an onsite Enterprise location for our customers requiring a rental car. Our team is ready to assist you with whatever repair services your vehicle requires as we restore you to the rhythm of your life®.

Here at Caliber W. 18th St., our team is prepared to serve as the premier collision repair center both now and in the future, and thank you for choosing us to restore your vehicle. Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237) so you can set up an appointment or drop off your vehicle today!



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Mercedes Benz


Nearby Locations



Reviews


Testimonials

- Virgil B.Mar 24, 2020

"Came in for a calibration for my vehicle and they did an amazing job. The moment I walked in I was greeted by Vivian very friendly and assuring I'd be taken care of. Jim who helped me out advised all what was needed to be done and was very professional. Location is very nice and clean and they worked with mercury insurance very closely and resolved any issues on billing. Well done caliber!!"

- Theresa R.Mar 18, 2020

"I had to take my Mercedes-Benz to get a repair after getting into a small accident. Some guy backed into me. I was told to go to Caliber Collision. From the moment I met Cory I knew I was going to get great service. He kept me constantly updated on my vehicle. He was so nice and professional. I would recommend this body shop to anyone. But you have to ask for Cory. I also want to say the entire staff was great including a man (didn't get his name) who always gave my dog some treats. Great place. !!!!"

- Newton T.Mar 14, 2020

"I had a wonderful experience at this location.It was only because of Cory Nguyen ,who was my service advisor. He was very professional and detailed with what is needed to be done with my car.Highly recommend this place for everyone who need their Mercedes fixed professionally!"

- Amelie L.Mar 12, 2020

"My Mercedes Dealership referred me to Caliber Collision after I've had an accident with my Mercedes C-300 and I couldn't be happier with their level of service and quality of work! I've worked with George & Jim and am very grateful for all their hard work and support through the process. They are wonderful people! Their service is A+. They delivered an excellent detailed job on my car and disclosed all the information I needed to know. They were very prompt & courteous in answering all of my inquiries on the phone giving me peace of mind. They kept me updated on any progress and were on time with their commitment. That was after my accident last year. I had to go back again to this shop today for an additional job and for the second time I received the same quality of service -- accurate, very professional and kind. They truly deserve a 5 start rating! A BIG thanks to you guys!"

- Kelley G.Feb 28, 2020

"This is my second visit to Caliber after someone damaged my car while parking. To make it easy, Cory set up everything so all I needed to do was drop it off and Enterprise was called to pick me up. The car was delivered early after a bumper replacement and some additional work. I thought I would need to drop off the car at Enterprise and Uber over. Nope Cory took care of that also. All I needed to do is drive over and sign the paperwork and get on with my life. Great service and having a Fletcher Jones Mercedes they make sure your work is perfect! Thank you Cory!"

- Kevin LopezFeb 23, 2020

"Great quality work. I have took 2 of my mercedes here and they have been restored to the highest quality. Whenever you come pick up your car its they have it detailed for you so looks like new. They have made a customer for life"

- Andrew K.Feb 18, 2020

"Eric helped me with my car and was very helpful. The front desk is also very friendly and courteous. I definitely recommend this shop for anyone looking for repairs, touch-ups, or any care your car needs!"

Rated 5/5 based on 7 customer reviews.
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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.