Aug 23, 2019
"This is my 2nd time using this location and my experience was amazing. They told me my truck would take 3 weeks possibly more to get repaired from a hit and run, they got it done in about 2 weeks! My communication with dan was open and honest which was very refreshing. Dan went out of his way to keep me updated on my vehicle and always called me back in a timely manner. Over all a wonderful experience." - Travey Trav MosbyAug 15, 2019
"Great service" - S C.Apr 18, 2019
"Jeffrey was so amazing! I went to this location to have my rear view mirror put back on my windshield. My mirror was hanging from the windshield by the wires! He advised me his windshield guy had to fix it and he was not there at the time but would be back the next day. Jeffrey detached the mirror so it wouldn't hang from the windshield for me and advised he would call me the next morning when the windshield guy was there. He called me the next morning as promisedI did not have to wait it was fixed in a short time. Jeffrey did not charge me for this service! He had great customer service and was very helpful. I highly recommend this location! I went to Caliber Collision after the Longo Toyota dealership in Prosper (out of California)sent me away and said they couldn't help. They did try to detach the mirror from the wire for me but they couldn't do it! It took Jeffrey 2 seconds and it was detached! A big thank you to Jeffrey for his excellent customer service!" - Isaias ContrerasApr 4, 2019
"They fixed my ac problem, well done Caliber." - Melinda F.Mar 13, 2019
"I want to thank everyone at Collision and especially Taryn who went above and beyond to help us with our issues.She explained everything and kept in touch with us on timeframe. My husband had his vehicle in end of last year and they did an excellent job in a very timely manner so when my vehicle needed repair this week we did not hesitate to take it there and they did not disappoint .:) I would highly recommend Caliber Collision in Crossroads and they will be our go to for any future issues. Thank you once again to Taryn and everyone there." - Garrett CantrellFeb 8, 2019
"I personally have had a couple of great experiences here. Most recently my truck was damaged in an accident and repairs were done very quickly and restored to factory condition. The staff were all very helpful and friendly. They even went what I would call above and beyond to drive me to a neighboring store to pick up a rental car. No fault of calibers, but Enterprise didn't have a car or agent available at the cross roads store for me to pick up. The caliber staff didn't even let me have time to consider calling my wife to pick me up. Before I was done getting my truck checked in, the store runner was pulled up front to shuttle me over where I could pick up a rental. I hope caliber management sees this and realises it's touches like that that will bring me back. I recommend this place." - Joyce RenteriaDec 8, 2018
"Philip is the best" - Holly NorrisDec 7, 2018
"Had a great experience getting my car repaired here following an accident this fall. They worked directly with my insurance company (GEICO) to get my claim handled, had a rental car waiting for me when I dropped off my car, and Trevor, my advisor, kept me in the loop on repairs. Thank you to the Cross Roads team!" - Kerry
"Taryn, Amber, and Daniel were amazing!!! I will never go to another location. My car looks great!!!" - Sherrion
"Everyone here was very helpful and friendly from beginning to end! They got my car to me when promised and kept open lines of communication. I would recommend them to anyone needing repairs. My car looked good as new not to mention that they washed and vacuumed my car. They made this stressful process very stress free! Thanks Taryn and team! "
"Your staff at the Cross Roads location was highly courteous, professional and efficient! From my initial phone call, I received exceptional customer service. Thank you to Bradley, who consistently updated me on the progress & status of the repairs on my car. The team was a pleasure to deal and I would highly recommend this location. " - Becky
Rated 5/5 based on 10 customer reviews.
- Hanna S.