- Tori B.Sep 24, 2020"Amazing service, one of the most professional auto repair/auto service places I've been at. I worked with Nabia to fix a dent in the back of my vehicle. The repair took roughly a week to fix and Nabia was transparent, professional, and thorough throughout the whole process. When I called to check-in on my car she made sure to clarify exactly what was happening -- she even made sure to test out repairing the existing, damaged piece to make it easier on me/my insurance cost-wise, versus ordering and replacing that part. Luckily it worked out, their team fixed the damaged structural piece and I did not have to purchase a new part. Caliber is also fully prepared for COVID-19. My car was detailed, my key was disinfected, the customer service desk had a plexiglass barrier, and all service providers were wearing masks. Overall 10/10! Highly recommend."
- Tori B.Sep 23, 2020"Amazing service, one of the most professional auto repair/auto service places I've been at. I worked with Nabia to fix a dent in the back of my vehicle. The repair took roughly a week to fix and..."
- Camille K.Jul 9, 2020"My commuter car was vandalized. I was able to put most of it back together, but I didn't want to spend a lot to repair a $2500 car that I only carry liability on. I had worked with Rick before dealing with a Ford Edge. He took the time to come see my little computer and put it back together in 2 minutes. Thank you so much Rick. That's one less stress I have to deal with."
- Camille K.Jul 9, 2020"My commuter car was vandalized. I was able to put most of it back together, but I didn't want to spend a lot to repair a $2500 car that I only carry liability on. I had worked with Rick before..."
- Andrew D.Apr 29, 2020"Very Profedional A1 service I would recommend them if you have body damage. Also very friendly."
- Andrew D.Apr 29, 2020"Very Profedional A1 service I would recommend them if you have body damage. Also very friendly."
- Heidy R.Jan 28, 2020"Great service!!! Ricky is amazing. He worked directly with my insurance, called and kept me up to date with the status of my car. I really recommmend this place to everyone. I hope I not to need their service soon, but if I do. I will definitely be back here. Thank you Ricky and everyone who did this amazing job."
- Steve B.Jan 27, 2020"I was hit in a parking lot by an uninsured driver so I took the car to Caliber and explained that it was minor but wanted to have an idea of what it would cost (the other driver was paying for it) or if I should contact my insurance. They provided two basic cases and offered to fix it and called me back once it was done. The repair work was done quickly, professionally, and very well. As a result I also took my girlfriend's car to have her car fixed as well. The manager is great and they communicate fast and do great work."
- Steve B.Jan 27, 2020"I was hit in a parking lot by an uninsured driver so I took the car to Caliber and explained that it was minor but wanted to have an idea of what it would cost (the other driver was paying for..."
- anonymousJan 27, 2020"I was hit in a parking lot by an uninsured driver so I took the car to Caliber and explained that it was minor but wanted to have an idea of what it would cost (the other driver was paying for it) or…"
"I would be remiss were I not to take the time to comment on Mr. Christopher Endicott at your Crystal City, VA location. This was my third visit for car repairs (1-Pokanka; 2-Caliber) and each time Chris went out of his way to assist me. I had a vendor issue with the replacement of my rear windshield. Chris took it upon himself to run interference between the insurance carrier and the vendor. Needless to say, all went well and I couldn't be more pleased. He is always professional, polite, friendly, thorough and extremely efficient. As long he is one of your Service Advisors, I will be a loyal Caliber Collision customer. I've now become so accustomed to the excellent customer service at Caliber, I refuse to go anywhere else! PLEASE pass along my praises to his superiors. He is an invaluable employee who does your company and name proud. Regards, dmh" - Dolores
"Just wanted to give Brittany, the Estimator who assisted me, and big round of applause. She was courteous and well spoken. Has great communication skills. She took the necessary photos and notes for the estimate and remained personable, yet professional. Though my car was a total loss, I still left your body shop smiling. =) Thanks again Brittany." - Sadat
Rated 5/5 based on 10 customer reviews.
