Feb 24, 2020
"I had Marcus help me, and the whole time he called me to keep me posted and updated about my car, and I truly appreciate the service and how quick I got my car ! Definitely recommend this place !!" - Kyle WeberFeb 22, 2020
"I did my fair share of research when trying to find a repair shop to take quality care of my truck. Caliber did an incredible job from the very start of my initial call to the shop. My service advisor, Ximena is the most genuine and respectful associate I've ever dealt with as a customer. From the moment I stepped foot in the office, she gave me a thorough understanding and promised to keep up continual updates throughout the whole repair. They finished the truck exactly on the estimated date as promised, and it looked just as nice as when I first got it from the dealership. People may say customer service is dead or unimportant, to which I 100% disagree, this is clearly bred into the DNA of Caliber's associates, and they strive to provide the utmost respect and care to their customers. I highly recommend considering them to handle your auto repair." - Donald CrozierFeb 21, 2020
"We've had work done here multiple times over the years and they've been great. They do good work and more times than not, they are faster than their original estimated time. They made a mistake on one of our repairs and made it right with no issues. We highly recommend them!" - Jason RobertsonFeb 20, 2020
"Marcus at Caliber Collision delivered on his promise and had my car fixed before the date promised!! Excellent work my car looks like it did the day I bought it!! Thank you Marcus." - Danny SotoFeb 20, 2020
"I loved it here, got into a car accident in the weekend! Took it right away Monday, and they had it ready by Friday!! There were so fast and very respectful! For sure going to go back and recommend people. Thank you so much for treating the customers the way you do!!!" - Jason BuggFeb 20, 2020
"Caliber was great for me. Very convenient for the Cypress area. Called rental car company for me and they arrived quickly. Marcus explained what they would do and kept me in the loop the entire time. He was great. They got my car done a day early which helped my schedule and Marcus explained exactly what they did. They took the rental and turned it in for me. Super great service." - Kamran ShaikhFeb 17, 2020
"Very quick and courteous. Did an excellent job on my car and great communication throughout" - Les CarpenterFeb 17, 2020
"Excellent work. Quite professional" - Windy HuffFeb 17, 2020
"I would recommend Caliber Collision to anyone looking for collision repair..they were thorough and friendly and always gave us updates throughout the day with how my car was doing and even got done with it earlier than anticipated..thank you Caliber Collision. A job well done!" - Ron
"I recently brought over my Pilot for repaisr due to my roof leaking after another shop from a different state did not seal the new roof. I had extensive damage from a hail storm. At this facility, the manager, Eric (as well as the receptionist) always greeted me promptly and was very nice. Eric kept was able to set-up a rental & explained the needed repairs . Upon completion, he explained the repairs & even showed me the repairs (including water damage repairs) performed, as well as showing me pictures of the repairs unable to be seen on the exterior.My vehicle was also cleaned inside and out! Hopefully, I won't need to return. However, if I do, I would not even hesitate to go there. Great, friendly, prompt customer service! Thank you!" - Kathy
" Excellent customer service. Everyone was extremely friendly and helpful. They go above and beyond to please customers. I highly recommend them. "
"The up to date information during the process and pictures during the process, too." - Jason
"I am absolutely ecstatic of the level of service, professionalism, and quality of workmanship at Caliber Collision. I had a side impact into the drivers side doors of my vehicle ruining both doors. My doors and trim were replaced, repainted, and installed. I am blown away by the fact that the paint job looks awesome, they shut perfectly, and have no wind noise. This is my third time using them, and every time I have had the same experience. Thank you Caliber!" - David
"Just need to remember to clean up the paint around the whole window seal.
But overall - A Job Well Done!" - Qiming
"Very professional. Repairs were done when they said they would be done.Had some additional repairs while the care was still there .Everyone took care of contacted the insurance company for approval and got it done. Great job everyone!" - Paula
"Very satisfied with the service and quality of the repair" - Joseph
"All the people were the best I dealt with.. if there was a rating give them 10." - Walter
"Great team here. We'll be telling friends about this Caliber." - john
"Everyone was very professional, knowledgeable, gave great customer service and kept me updated on repair progress. My car was fixed quickly and the section of my bumper that was scratched & dented now looks brand new. Great job!" - Mary
"Thank you David F. you did an awesome job in repairing my Nissan. looks like it never was hit. your the best." - Mary
"Jimmy and his team are fantastic, Alyson is so nice. It was absolutely a wonderful experience!!!" - Alyson
"Daniel Morgan & Jason Wilkins provided exceptional service during my car repair experience the week of 2/4/13. They quickly overcame a minor challenge toward the end of my repair and took additional steps to ensure the error did not reoccur. They delivered a vehicle in excellent condition and I greatly appreciated the additional steps they took to show their genuine sympathies for the error.
I trust you will take a moment to share my sentiments with Mr. Morgan and Mr. Wilkins and reward them for creating a highly impressed and delighted customer. I will be certain to refer my friends and colleagues to your business.
Shaun Roberts" - Shaun
"My experience with Caliber was awesome and they went out of the way to make sure that I was satisfied with their service. The professionalism and courtesy of all of the employees I dealt with, was very nice." - Wendy M
"1st. class service & 1st. class workmanship !!!
Scotty is the man !!!" - MICHAEL & SUSAN
"After getting into my first accident with my first car I was pretty distraught. Dusan really kept me informed with every step of the repair process, greatly appreciated! Wonderful service all across the board. I will definitely be recommending this establishment to my friends and family who made need car service.
Thank you VERY MUCH Dusan and Caliber Collision team!!! " - Anaya
"Excellent work and communication from start to finish. Seamless experience! 3 accidents within 12 mo. Wish I had found Caliber for the first two because they put the others to shame." - Eric
"I was treated with the utmost respect as soon a I arrived at your shop. Eric Halvorsen was very pleasant to talk to as well very informative as to what was they were going to do to make me completely satisfied and he was right. I will recommend other if they are in need of repairs." - Helen
"Excellent experience and service. Chris Ramos was terrific keeping my wife and I updated on how we were doing and where we were in the repair process. Severely modified Jeep looks new after being rear-ended. Awesome job to all at Caliber Cypress. Many Thanks.." - joel
"they took great care and fix my truck with no problem had to bring it back they took care of the problem with easy" - Bernette
"Micah and his team of craftsmen took my bumped-up front end and made it look new again in just four days. This is my third visit, and all my experiences have been great. Sadly, we have quit meeting like this!" - Gene
"Took my wife’s car in for minor repairs (scratches and damaged mirror), the car was repaired and looks as good as it did when new. Karen Spires provided a reasonable price quote and when there were changes needed, she quickly advised as to why and the increase was well within a good faith estimate. The car was also repaired within the time frame noted." - Keith
"I was very happy with the work you did to all 3 of our cars. You also completed the work in record time. Thanks so much for being so professional. I'm sure we will be back and I'm telling all my friends too." - Gregg L
"Everyone did a great job. It was seamless." - Michael Garza
"Fantasic quality of work, excellent communication. Eric did a great job." - Dan
Rated 5/5 based on 11 customer reviews.
- Celine Castaneda