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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

Aprende Más

Auto Body Shop: Dallas Galleria Location

5954 Alpha Road Dallas, TX 75240 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Dallas Galleria  Details

For Caliber Collision in Dallas, TX, customer satisfaction is one of our main priorities. We are a collision repair center with services in dent repair, painting, and auto glass repair. Backed by a written lifetime warranty, our work is delivered with the highest level of customer care and auto body repair.

About  Dallas Galleria

For Caliber Collision in Dallas, TX, customer satisfaction is one of our priorities as we work to have your vehicle back on the road as soon as possible. With services including dent repair, painting and auto glass repair, we are committed to Restoring the Rhythm of Your Life®. Backed by a written lifetime warranty, our work is delivered with the highest levels of customer care and auto body repair expertise. Knowing we have customer satisfaction is what drives us, and we are positive you will be pleased with the premium quality of our work. Throughout the repair process, we will keep you informed with continual updates on your vehicle as we move quickly to return it back to pre-accident condition.

Conveniently located, Caliber Dallas Galleria is ideal to serve Dallas and the surrounding area including Addison and North Dallas. We are designed to serve families and local businesses, and for added convenience, we have an onsite Enterprise location for those requiring rental cars. Here at Caliber Dallas Galleria, no job is too large or small for us to handle.

Caliber Dallas Galleria is here to serve as the premier collision repair center for the greater Dallas area, and we thank you for entrusting your vehicle to us both now and in the future. Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237) so you can set up an appointment or drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Ford


Nearby Locations



Reviews


Testimonials

- Nelly GimenezMar 17, 2020

"(Translated by Google) Excellent (Original) Excelente"

- Bri NicoleMar 11, 2020

"Oscar and Jason are both great! I was very satisfied with my car and highly recommend this location to anyone!"

- Jeff BarnettFeb 25, 2020

"Jason gave us great service!"

- Jeff B.Feb 25, 2020

"Our 15 year old Camry was backed into while parked, rendered it legally not drivable because to drive it I had to enter from the passenger side. Caliber Collision was first named repair center as it has a relationship with USAA, the person's insurance company. We got a rental that was a pleasure to drive since our car is on the old side. Jason was professional and courteous throughout the process, and I later learned the degree to which he advocated for them not to "total" our car. It was a close call, but we absolutely appreciated getting a repaired car back instead of a check that wouldn't have paid for us to have wheels."

- Mrn BynFeb 14, 2020

"A month after I had my KIA superbly fixed here, the door wouldn't unlock one fine morning! I called Oscar to find out if it was related to the repairs and he personally came to where my vehicle was and luckily it wasn't a serious problem. The fact that he put everything aside to be there that morning is in itself above and beyond dedication to customer service. Oscar and team, you exemplify 5* qualities in every way. Thank you!"

- Laura Leigh MooreFeb 6, 2020

"I had a problem with the passenger side fender being bent out of position and the underneath trim loose, all due to a car which sits very low to the ground and, consequently, easily scrapes speed bumps, holes, curbs, etc. I took the car to Caliber Collision -- no hassle, very little down time, reasonable, and Jimmy was very honest and helpful. I was thrilled with the results. So, wouldn't you know, two days later the front bumper on passenger front fender is bent out of position due to a high curb. I went in -- and felt very foolish -- explaining the situation to Jimmy. Oh my goodness, he fixed it on the spot. I could not believe it. I also took the car to another collision facility -- a dent on the top of the driver's fender from a falling branch during a storm -- and was told that they would have to repaint the fender and a few other things and it would cost about $700. I got a price from Caliber Collision for a fraction of the price because it was a very simple fix. I am 73 year old woman, still working, and Jimmy was very honest and did not treat me like he was going to take advantage of the situation. Laura Leigh"

- Karyn

"I had an excellent experience at Caliber Collision this week. Of course having to get your car repaired is never fun, the folks here made the process as smooth and painless as possible. The location is super convenient, right in the Galleria Mall area. When I first walked in first thing in the morning the woman at the front desk was super pleasant and friendly. I was assigned to Jimmy who was ready for me at the time of the appointment, reviewed my options with me in a clear and pleasant way, and I was out of there in about 20 minutes. They called my rental car place for me and had them pick me up. My car was ready two days later. Did not expect it to be ready so quickly. It looked like new! Again, Jimmy is great to work with. He called me that morning to let me know it would be ready by the end of the day, so I could plan on picking it up. The woman at the front desk was super helpful, even though she was not feeling well that day, pushed right on through and gave me great customer service. I was able to leave my keys for the rental car with them and again, was out of there in about 20 minutes. Highly recommend this place."

"awesome ---thank you especially Josh" - Marian

"Chris and Jeff were totally awesome. Great reps to work with and they took care of everything. Outstanding customer service." - Evan

"I had the pleasure of meeting Mr. Ben Allison. He was great, pleasant. Just to meet Mr. Allison is worth the trip to this location. Great job mr. Allison and thank you!" - Humberto

"After a minor accident, my wife had her car repaired at Caliber Galleria. A week after we picked up the car, another issue arose. Without missing a beat, Alan sent a crew member to our house to pick up the vehicle, fix the issue and returned our car the next day. That level of service is uncommon and deserves special recognition. Thank you, Alan, for all your efforts. I will not stop recommending you to our friends and family." - Charles

"Best experience I've ever had in any auto repair company." - Brenda

"Even though I had a very long wait for my rental car, they upgraded me to a full size car and no charge for gas. This is how you create a permanent customer - turn the situation around and make it better than the original terms." - Karen

"Came here to get my car repaired and felt very welcomed and very comfortable. Jeff Debacca was very friendly and very helpful and as I was waiting, the staff was equally inviting to the other customers coming in." - Rose

"I hate taking my car anywhere for repairs of any kind because I don't want to deal with the argument when I pick it up about overcharging or incorrect repairs. I had a fender bender in an older Jaguar that I love and someone told me to take it to Caliber. I dealt with Chris at the Galleria location. When the car was done it was great and completely finished the first time but even better was dealing with Chris. He was in constant communication with me telling me exactly what was going on, what parts were needed or which part might cause a delay, etc. He is extremely friendy, competent and easy to do business with. Try him when you need some body work done and you won't have to go through the usual worry and hassle of dealing with getting you car repaired properly. I appreciate Caliber and Chris!!" - Leonard

"I cannot express how wonderful the people who work at this location are! They are the best!!!!! They took care of me like pros that they are and they are so sweet and so helpful! Thank you all!!!" - Marie

"Caliber Collision has some of the best customer service in the world. Ben was the best to work from the estimate to the delivery of my vehicle, two days earlier than promised. I love how Caliber sends you a text status of your repair, this takes all the worry and stress out of the equation. The direct link they have with my insurance allows for virtually seamless processing and allow the claim to reach closure in record time. Furthermore, there's no loss in quality, my 11 yr old SUV looks new all over, and the lifetime warranty on the work, rocks for me! Keep up the outstanding work Caliber Collision!" - Armond

"This is a great shop to take your car to. I recently had to have two 2015 lexus autos worked on. Alan and Ben were attentive and the communication was great. There was a painting issue with one car and they kept it to do it perfectly. I will continue to use caliber but hopefully not to often. This is a top notch facility." - Norman

"The Dallas Galleria location really stood out customer service and workmanship. Jeff Debaca was awesome! He provided timely updates of the repair progress. They exceeded expectations by opening on a Saturday because of bad weather on Friday. A sincere 'Thank You' to all the staff who worked on that Saturday! Truly Amazing!!!" - Colin

"Chris May at Caliber Collision deserves a raise!!! After picking up my Mini at his shop after a week long repair, I had a problem with the oil lamp overheating. He sent two guys to my workplace at Nordstrom at HIS expense to have it towed back to the shop. It was a small part that needed replacing and he stayed late that evening after I got off work so I could pick it back up on the same day... Again- at NO additional charge. That kind of service is unheard of. I STRONGLY recommend Caliber Collision. Thanks Guys!!!" - Christen

"The location was close to my home. The staff was very friendly and helpful.I was very satisfied with the Union City location. I would used it again even if it were not recommended by insurance company." - John

"Everything about my experience was top notch and worry free. From the repairs, to the follow up and timely updates, to time schedule, and even the rental car experience. Hopefully, I don't ever need to get my car repaired again, but if I do I will not waste time going anywhere else. They have an excellent team in place that does a wonderful job!" - Wheeler

"I used you guys a few years ago, and when I needed service again I came back based on the great service I got last time! This time was no different, the service was very professional and I was kept in the loop daily via texts as to where the work is holding, (it's been a few weeks so I'm not sure of his name but I think it might have been Ben, who was right there for me from the beginning), and Claudia was wonderful and helped make what could have been a harrowing experience into an enjoyable one...I'll recommend y'all!" - Randall

"Caliber was great. The insurance company was very difficult to deal with. Thanks for your patience, Caliber." - William

"Caliber Collision @ Dallas Galleria is a Top Caliber shop! From the front office with Allison and her dedication to customer service, and Chris Mays's attention to detail and technical expertise, Caliber collision made me feel I had put my car in the right hands!" - David

"My vehicle was restored to its original form. My go to man was Kevin, he kept me updated on my repairs from start to finish. He went to the extreme, after I became stranded to bring me a battery in the rain. Caliber is the epitome of 100% customer satisfaction." - Joe

"Good communication. Fast repair" - Poer

"Truck was amazingly done. Fast than I expected and looked like new. Couldn't be happier." - Jason

"Chris May and Beau hands down the best people out there." - Nathan

"WOW …. Kudos to the Caliber Collision in North Dallas TX. Sales person Mark gave us service that I have never heard of from any auto body shop. Add a nearly full detailing inside / out ….complimentary…WOW The pattern in the floor mats is really neat. They had our car done early and pick-up was fast. I recommend them STRONGLY…Don’t take your car anywhere else. WOW & Thank you, Caliber Collision & Mark." - Robert

"I had such a great experience at this location. Allison and Steve were both fantastic. Steve went out of his way to help and went above and beyond. Allison was always very helpful. I can't imagine having a better experience anywhere. I am already recommending Caliber Collision to anyone and everyone. Thank you Caliber!" - Spring

"Josh did a fantastic job. He helped us tremendously by expediting our repairs. Thank you!" - Tammy

"Very good shop and excellent staff. Steve Blaser took very good care of my cars repair and his customer service is excellent. The repair was done in record time correctly and I was out back in good shape quickly. They worked closely with my insurance company and everything was so smooth. Thanks again. Good work Dallas Galleria !!" - Richard

"Steve is incredible and goes above and beyond in his professionalism.Interacted with Josh as well with similiar sentiment." - Michael

"Steve was very helpful and knew all the answers when he was asked. he releaved alot of stress and the time it took to repair my bmw was short and sweet. thank you steve." - Gabriel

"No it was great from booking to repair. Thank you especially to Josh - awesome customer service!" - Amanda

Rated 5/5 based on 5 customer reviews.
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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.