Auto Body Shop: Dallas Galleria Location

5954 Alpha Road Dallas, TX 75240 7:30 a.m. - 5:30 p.m. M-F

Location Details

For Caliber Collision in Dallas, TX, customer satisfaction is one of our main priorities. We are a collision repair center with services in dent repair, painting, and auto glass repair. Backed by a written lifetime warranty, our work is delivered with the highest level of customer care and auto body repair. Customer satisfaction is what drives us, and we are positive you will be pleased with our work’s premium quality. We are focused on having your vehicle back on the road as quickly as possible as we restore you to the rhythm of your life®. Our team of technicians is ready to assist you with whatever repair services your vehicle requires. Throughout the repair process, we keep you informed with continual updates as we work to return your vehicle back to pre-accident condition.

About Location

Our Dallas location is convenient to serve Dallas and the surrounding area including Addison and North Dallas. We are designed to serve families and local businesses. In order to make this repair process more convenient, we have an Enterprise location on-site for those requiring a rental car. Here at Caliber Dallas Galleria, no job is too large or small for us to repair.

Caliber Dallas Galleria is here to assist the Dallas area with repair services, and we thank you for entrusting your vehicle to us both now and in the future. Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237) so you can schedule an appointment or leave your vehicle with us today!



Reviews


Testimonials

"Steve is incredible and goes above and beyond in his professionalism.Interacted with Josh as well with similiar sentiment." – Michael

"Josh did a fantastic job. He helped us tremendously by expediting our repairs. Thank you!" – Tammy

"The Dallas Galleria location really stood out customer service and workmanship. Jeff Debaca was awesome! He provided timely updates of the repair progress. They exceeded expectations by opening on a Saturday because of bad weather on Friday. A sincere 'Thank You' to all the staff who worked on that Saturday! Truly Amazing!!!" – Colin

"Good communication. Fast repair" – Poer

"This is a great shop to take your car to. I recently had to have two 2015 lexus autos worked on. Alan and Ben were attentive and the communication was great. There was a painting issue with one car and they kept it to do it perfectly. I will continue to use caliber but hopefully not to often. This is a top notch facility." – Norman

"I cannot express how wonderful the people who work at this location are! They are the best!!!!! They took care of me like pros that they are and they are so sweet and so helpful! Thank you all!!!" – Marie

"Chris May and Beau hands down the best people out there." – Nathan

"Chris and Jeff were totally awesome. Great reps to work with and they took care of everything. Outstanding customer service." – Evan

"Steve was very helpful and knew all the answers when he was asked. he releaved alot of stress and the time it took to repair my bmw was short and sweet. thank you steve." – Gabriel

"Very good shop and excellent staff. Steve Blaser took very good care of my cars repair and his customer service is excellent. The repair was done in record time correctly and I was out back in good shape quickly. They worked closely with my insurance company and everything was so smooth. Thanks again. Good work Dallas Galleria !!" – Richard

"I had such a great experience at this location. Allison and Steve were both fantastic. Steve went out of his way to help and went above and beyond. Allison was always very helpful. I can't imagine having a better experience anywhere. I am already recommending Caliber Collision to anyone and everyone. Thank you Caliber!" – Spring

"Even though I had a very long wait for my rental car, they upgraded me to a full size car and no charge for gas. This is how you create a permanent customer - turn the situation around and make it better than the original terms." – Karen

"I hate taking my car anywhere for repairs of any kind because I don't want to deal with the argument when I pick it up about overcharging or incorrect repairs. I had a fender bender in an older Jaguar that I love and someone told me to take it to Caliber. I dealt with Chris at the Galleria location. When the car was done it was great and completely finished the first time but even better was dealing with Chris. He was in constant communication with me telling me exactly what was going on, what parts were needed or which part might cause a delay, etc. He is extremely friendy, competent and easy to do business with. Try him when you need some body work done and you won't have to go through the usual worry and hassle of dealing with getting you car repaired properly. I appreciate Caliber and Chris!!" – Leonard

"Best experience I've ever had in any auto repair company." – Brenda

"I had the pleasure of meeting Mr. Ben Allison. He was great, pleasant. Just to meet Mr. Allison is worth the trip to this location. Great job mr. Allison and thank you!" – Humberto

"Caliber Collision @ Dallas Galleria is a Top Caliber shop! From the front office with Allison and her dedication to customer service, and Chris Mays's attention to detail and technical expertise, Caliber collision made me feel I had put my car in the right hands!" – David

"Came here to get my car repaired and felt very welcomed and very comfortable. Jeff Debacca was very friendly and very helpful and as I was waiting, the staff was equally inviting to the other customers coming in." – Rose

"After a minor accident, my wife had her car repaired at Caliber Galleria. A week after we picked up the car, another issue arose. Without missing a beat, Alan sent a crew member to our house to pick up the vehicle, fix the issue and returned our car the next day. That level of service is uncommon and deserves special recognition. Thank you, Alan, for all your efforts. I will not stop recommending you to our friends and family." – Charles

"The location was close to my home. The staff was very friendly and helpful.I was very satisfied with the Union City location. I would used it again even if it were not recommended by insurance company." – John

"No it was great from booking to repair. Thank you especially to Josh - awesome customer service!" – Amanda

"awesome ---thank you especially Josh" – Marian

"Caliber was great. The insurance company was very difficult to deal with. Thanks for your patience, Caliber." – William

"Truck was amazingly done. Fast than I expected and looked like new. Couldn't be happier." – Jason

"WOW …. Kudos to the Caliber Collision in North Dallas TX. Sales person Mark gave us service that I have never heard of from any auto body shop. Add a nearly full detailing inside / out ….complimentary…WOW The pattern in the floor mats is really neat. They had our car done early and pick-up was fast. I recommend them STRONGLY…Don’t take your car anywhere else. WOW & Thank you, Caliber Collision & Mark." – Robert

"I used you guys a few years ago, and when I needed service again I came back based on the great service I got last time! This time was no different, the service was very professional and I was kept in the loop daily via texts as to where the work is holding, (it's been a few weeks so I'm not sure of his name but I think it might have been Ben, who was right there for me from the beginning), and Claudia was wonderful and helped make what could have been a harrowing experience into an enjoyable one...I'll recommend y'all!" – Randall

"Chris May at Caliber Collision deserves a raise!!! After picking up my Mini at his shop after a week long repair, I had a problem with the oil lamp overheating. He sent two guys to my workplace at Nordstrom at HIS expense to have it towed back to the shop. It was a small part that needed replacing and he stayed late that evening after I got off work so I could pick it back up on the same day... Again- at NO additional charge. That kind of service is unheard of. I STRONGLY recommend Caliber Collision. Thanks Guys!!!" – Christen

leave a customer review
Schedule Appointment