Mar 9, 2020
"I had my Subaru repaired at this shop (under a different ownership a couple years ago). At the time they did a great job keeping me informed of the progress and dealing with the insurance companies. A couple years later I stopped in because I noticed something was coming loose. Without hesitation they ordered the part and took care of it. They always have friendly and helpful staff in the front office. A couple months ago I hit a high curve in an old shopping center parking area. The whole right side of my bumper got detached from the clips that hold it in place. I walked in and saw the same nice staff but noticed they had new uniforms. They told me it's a new name but the same people. At first they told me that they technically couldn't even touch my car without an appraiser taking a look at it - for liability reasons- which I totally understand. They told me to schedule an appointment etc.... but as I was leaving the lady I spoke with came out with one of the managers. He used the side of his hand to push the bumper back into place and it looks like nothing ever happened. They were so kind! I had an important meeting that day which I would have missed because I couldn't drive my car the way it was. I strongly recommend this body shop. They took great care when I needed major auto body work, stood by their work a couple years later and they got me on the road on a day I really needed my car :)" - Andrew T.Feb 25, 2020
"Took my car in after an accident. Service was very good, I was guided every step of the way. I highly recommend this Caliber Collision center." - Eric WillsonFeb 7, 2020
"Excellence service. I was done in 7 minutes!" - Sara F.Jan 31, 2020
"My car was totalled by a jacknut who ran a stop sign and t-boned me. My car was supposed to go to the Caliber Collision location nearest me, in Oakland, but ended up being transported to the Dublin location after a bit of a comedy of errors on the tow company's part. Lou from Caliber kept me well informed as to the progress of my car's estimate (leading to being declared a total loss by my insurance company). He also helped package up all my car's contents and had them couriered back to the Oakland location so I didn't have to go all the way to Dublin to pick them up. I can't speak to how well they actually repair vehicles, but I was impressed by their customer service. #RIPRenegade" - Emrylde KellyJan 26, 2020
"Quality customer service and transparency. The crew helped repair the damage after my husband's car was broken into. They were honest, efficient, and professional in this time of need. Matt went above and beyond to help us get back to where we needed to be." - Mariza L.Jan 9, 2020
"I was referred by my insurance company to see Caliber Collision after a car accident. It took 3 weeks (which I think is reasonable) from the time they conducted the estimate to get my vehicle back looking brand new. They also found additional damage underneath my vehicle which they addressed as well. There was a miscommunication between my insurance company and Caliber Collision, which required me to intervene on a few occasions. However, Caliber Collision was very professional and responsive throughout the process." - Duy T.Dec 16, 2019
"My SUV got a bad hit and run! I dropped the car, and worked directly with Jason Harrison. He handled the whole process with me, the car rental, dealership and insurance throughly and professionally. He had always kept me updated. I was totally pleased with his service. Really appreciated Jason!" - Sienna K.Dec 11, 2019
"Caliber Collision is amazing! Someone backed into my vehicle which left quite a bit of damage to the front end of my car. I went to multiple auto body shops for estimates, and ultimately chose Caliber because of their fair price, and more importantly their wonderful staff. I am so glad I chose them, because I got swept up in a mess with the other person's insurance, and Caliber staff, (the front desk receptionists, and Jason), were so helpful in navigating through the insurance fiasco. In addition my car was repaired and looking like brand new in the time they estimated it would take. Hopefully I don't have to, but if I ever need auto body work done again, I will 100% be taking my car back to Caliber, in Dublin." - Ryan S M.Nov 15, 2019
"My name is Ryan, I recently brought my 2016 Honda Accord in for some repair. I have to say, this was one of the best customer service experiences I've had in my life. The crew was not only kind, knowledgable, and understanding, but fun to work with as well. As a Veteran and a current student, I would suggest brining your vehicle over to for any and all repairs! Also, the work was flawless, I cannot even see it was ever there."
Rated 4.8888888888889/5 based on 9 customer reviews.
- Ximena C.