Nov 23, 2020
"We had a great experience. Caliber did a great job and provided great communication regarding progress on repairs." - Michelle Santillo-OlsonNov 7, 2020
"Dan and the team at Caliber Fay Street were fantastic! I was having some difficulty working through insurance to get these repairs completed and Dan was extremely patient and helped to move the process along. Despite extended delays on the insurance end the team was able to complete the repairs in the quoted time period. I can’t say enough about Dan’s communication-he took the time to call us and provided multiple progress updates. They did excellent work and were extremely thorough; even checking calibration for sensors which may have been damaged in the collision. It was such a nice perk to pick up a clean and vacuumed car as well. While the circumstances in which one finds themselves in need of car repair are never great-Dan and the team made the experience as stress-free as possible. Thanks!" - DANIEL DEWEESENov 4, 2020
"Dan and JT are the best. This Caliber Collision does the best body work and paint around. Highly recommended. I'm glad that I found them." - Konstantin BakhurinOct 27, 2020
"Daniel at Caliber was very professional and coordinated a pretty substantial job (entire roof panel was repainted which required the removal of the windshield and rear tail gate) in less than the originally quoted time (7 days rather than 10). He also worked with my dealership to take care of paperwork for the warranty-covered job. All I had to do was drop it off and pick it up. Very friendly and professional service. I appreciated that everyone wore masks too. Thank you!" - Joshua SmileyOct 11, 2020
"I had to do a review of the service I received by Caliber Collision at the Fay St. location. If you need any work done on your car, then this is your one stop shop. Daniel Borro was my service advisor while I got my car repaired, and he called me every morning to inform me throughout the process of getting my car fixed. This is a very professional and reliable place to go! Even when something else came up after they initially looked at the damages to my car, they were able to still deliver on the date I was initially told the repairs would be done by. It takes diligence to get a job done in such a manner and a business that values their customer's time is worth a 5 star review from me. I can get more money but my time is wasted when it's wasted. Don't waste your time and go to Caliber Collision off Fay St. You'll be glad you did!" - Brian
"Someone backed into my parked 2019 Lexus. The Durham dealership recommended Caliber. I met with Daniel who promptly handled my issue. The work was done as promised and on time and on budget. I was very pleased and highly recommend Caliber Collision. The bumper looks like new. "
"I was referred by Johnson Lexus in Durham, and I am so happy that I listened to Johnson Lexus. I spoke with Mark at Caliber, who gave me some great insight. He went over my insurance coverage, the brand for parts they cover, body work/damage price, you name it. I knew right away I was in good hands. He was honest with me throughout the entire process. I also worked with Chris, who was also amazing! He did the body work and I must say, he exceeded my expectations. These guys are honest and VERY professional. This was a difficult time for me, but they made this process very smooth. I never do reviews, but in this case, I felt that I had to. You will forever have my business. I tell everyone in my family and my place of employment about what an amazing experience I had. Thank you Mark and Chris for everything! You guys are THE BEST!!!!" - Samantha
"Referred by local Honda when there for a recall. Front bumper damaged by storm drain depth while street parking. Estimate was quick and thorough, gave me all my options and reasonable pricing. Atmosphere was that of a local shop with ties to the community. Definitely recommend. Thanks to Kyle and other staff. " - Matt
Rated 5/5 based on 6 customer reviews.
- John Taylor