Skip to content
English | Español

Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

Aprende Más

Auto Body Shop: Durham - Fay St. Location

2207 Fay St. Durham, NC 27704 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Durham - Fay St.  Details

Conveniently located on the west side of Fay St in Durham, NC. Opened 2017. I-CAR Gold Class recognized. ASE-certified technicians.

About  Durham - Fay St.

In Durham, NC, Caliber Collision is dedicated to restoring you to the rhythm of your life®. With services including dent repair, auto glass repair, and painting, we are able to have you back driving your vehicle as soon as possible. Ensured by a written lifetime warranty, all of our work is completed with exceptional customer care and repair expertise. Caliber Durham Fay St. is conveniently located for those in Durham and surrounding areas including Croasdaile and Treyburn. Our facility is equipped to serve families and business fleets, and we are honored to assist with any repair services your vehicle requires.

Here at Caliber Durham Fay St., we are driven by having customer satisfaction, and we are certain you will be pleased with the results. During the collision repair process, we will routinely update you on your vehicle’s status so you are notified as we move quickly to restore it to pre-accident condition. No job is too major or minor for us to fix.

Caliber Durham Fay St. believes in supporting our local community, and through our partnership with Northern High School, we are able to give back to our community.

For our Caliber Durham Fay St. team, we are pleased to serve as your auto body repair center of choice, and we thank you for trusting us to repair your vehicle both now and in the future. Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Paul OttoMar 3, 2020

"Awesome experience getting my Honda Accord professionally repaired thanks to Jeff Hill and the entire team for making it happen while I gone on vacation it was seamless start to finish."

- Leisa WilkinsFeb 29, 2020

"Customer service here is unmatched, quality of work is outstanding, and very friendly and professional staff. Can not recommend this place enough. Thank you fay st for all you do!"

- Robyn CurtisFeb 21, 2020

"The service was superb, this was the first time I ever dealt with this company. The adjuster that was assigned to me was Dan B, he was awesome. He was very approachable with questions concerns and he informed me each time something changed with the status of my estimate, repair and timeline of the process. I appreciate Dan B and his customer service to me. He was awesome during this process he’s such an asset to the company."

- Katerina PendergrassFeb 7, 2020

"JT and Jess were outstanding!! Love the popcorn."

- Daniil PendergrassFeb 7, 2020

"Great service, I was in and out quickly and they were very nice. Love the popcorn❤️"

- Chadwyk R.Feb 6, 2020

"Phenomenal Repair Facility!! I definitely would recommend this place for collision repairs."

- Brian

"Someone backed into my parked 2019 Lexus. The Durham dealership recommended Caliber. I met with Daniel who promptly handled my issue. The work was done as promised and on time and on budget. I was very pleased and highly recommend Caliber Collision. The bumper looks like new. "

"I was referred by Johnson Lexus in Durham, and I am so happy that I listened to Johnson Lexus. I spoke with Mark at Caliber, who gave me some great insight. He went over my insurance coverage, the brand for parts they cover, body work/damage price, you name it. I knew right away I was in good hands. He was honest with me throughout the entire process. I also worked with Chris, who was also amazing! He did the body work and I must say, he exceeded my expectations. These guys are honest and VERY professional. This was a difficult time for me, but they made this process very smooth. I never do reviews, but in this case, I felt that I had to. You will forever have my business. I tell everyone in my family and my place of employment about what an amazing experience I had. Thank you Mark and Chris for everything! You guys are THE BEST!!!!" - Samantha

"Referred by local Honda when there for a recall. Front bumper damaged by storm drain depth while street parking. Estimate was quick and thorough, gave me all my options and reasonable pricing. Atmosphere was that of a local shop with ties to the community. Definitely recommend. Thanks to Kyle and other staff. " - Matt

Rated 5/5 based on 7 customer reviews.
leave a customer review
Schedule Appointment
close

Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.