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Auto Body Shop: Durham - Northwest Location

5122 Neal Rd. Durham, NC 27705 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Durham - Northwest  Details

Conveniently located at the corner of Neal Rd and Hillsborough Rd, right next to Wash Werks. Opened 2019. I-CAR Gold Class recognized. ASE-certified technicians.

About  Durham - Northwest

For Caliber Collision’s Durham, NC, location, our goal is to have you back driving your vehicle as soon as possible. Through services including dent repair, painting and auto glass repair, we are devoted to our purpose- Restoring the Rhythm of Your Life®. Guaranteed by a written lifetime warranty, all of our work is completed with superior customer care and craftsmanship. Knowing we have customer satisfaction is essential to us, and we are positive you will be satisfied with the results. During the auto body repair process, we will supply you with frequent status updates so you are notified as we move quickly to restore it to pre-accident condition.

Here at Caliber Durham- Northwest, we are conveniently located for anyone in Durham and the surrounding areas including Brier Creek, Burlington, Chapel Hill, Hillsborough, Mebane and Raleigh. We are equipped to serve families, business fleets and military, and our team prides itself on treating everyone with respect as we build customer relationships. Our Caliber Durham- Northwest team is certified in repairs for Volkswagen, and no job is too large or small for us to handle.

Caliber Durham- Northwest is honored to provide any collision repair services your vehicle requires both now and in the future, and we thank you for entrusting your vehicle to us for repairs. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Marc SamskyNov 27, 2020

"Great experience."

- Kelly BaldwinNov 2, 2020

"Gage was my service technician and he kept me informed regularly on the progress of my repairs. My car was repaired satisfactory and the staff were very polite and understanding."

- William WilsonNov 2, 2020

"Great service. Kept me informed of progress almost everyday. Finished when they said. Would highly recommend"

- Page GonzalezOct 27, 2020

"I have to say that Caliber lives up to their name. I had the pleasure to work with Nicole at the Neal office in Durham. From start to finish Nicole was beyond amazing, she was informative and helpful. Not once did I ever have to call to check on the status of my repairs. She kept me always in the loop of everything and she even helped me out with getting new tires for the vehicle at a super affordable price. It helped me out so much as I'm a single mom of 5 and laid off from COVID. The repair work is amazing and I am so happy with it. I feel the vehicle drives even better because Caliber made sure that the repairs brought the car back to dealership grade. Nicole even helped me with the rental return since I had no one to help me bring back the rental when picking up my vehicle. I have never had repairs go so smoothly from start to finish. I will definitely recommend this office to anyone and definitely say place your trust here for your car repairs. Thank you Nicole and the entire staff at Caliber. - PJ 2013 Honda Civic"

- Page P.Oct 27, 2020

"I have to say that Caliber lives up to their name. I had the pleasure to work with Nicole at the Neal office in Durham. From start to finish Nicole was beyond amazing, she was informative and..."

- Page P.Oct 27, 2020

"I have to say that Caliber lives up to their name. I had the pleasure to work with Nicole at the Neal office in Durham. From start to finish Nicole was beyond amazing, she was informative and helpful. Not once did I ever have to call to check on the status of my repairs. She kept me always in the loop of everything and she even helped me out with getting new tires for the vehicle at a super affordable price. It helped me out so much as I'm a single mom of 5 and laid off from COVID. The repair work is amazing and I am so happy with it. I feel the vehicle drives even better because Caliber made sure that the repairs brought the car back to dealership grade. Nicole even helped me with the rental return since I had no one to help me bring back the rental when picking up my vehicle. I have never had repairs go so smoothly from start to finish. I will definitely recommend this office to anyone and definitely say place your trust here for your car repairs. Thank you Nicole and the entire staff at Caliber. - PJ 2013 Honda Civic"

- Andrea EricksonOct 19, 2020

"I’ve needed auto body services a number of times in the past, and always have the work done at this Caliber Collision. They worked well with my insurance company, are knowledgeable, professional and went above and beyond with their customer service."

Rated 5/5 based on 7 customer reviews.
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