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Formerly known as


Auto Body Shop: Durham - Northwest Location

5122 Neal Rd. Durham, NC 27705 7:30 a.m. - 5:30 p.m. M-F

Durham - Northwest  Details

Conveniently located at the corner of Neal Rd and Hillsborough Rd, right next to Wash Werks. Opened 2019. I-CAR Gold Class recognized. ASE-certified technicians.

About  Durham - Northwest

For Caliber Collision’s Durham, NC, location, our goal is to have you back driving your vehicle as soon as possible. Through services including dent repair, painting and auto glass repair, we are devoted to our purpose- Restoring the Rhythm of Your Life®. Guaranteed by a written lifetime warranty, all of our work is completed with superior customer care and craftsmanship. Knowing we have customer satisfaction is essential to us, and we are positive you will be satisfied with the results. During the auto body repair process, we will supply you with frequent status updates so you are notified as we move quickly to restore it to pre-accident condition.

Here at Caliber Durham- Northwest, we are conveniently located for anyone in Durham and the surrounding areas including Brier Creek, Burlington, Chapel Hill, Hillsborough, Mebane and Raleigh. We are equipped to serve families, business fleets and military, and our team prides itself on treating everyone with respect as we build customer relationships. Our Caliber Durham- Northwest team is certified in repairs for Volkswagen, and no job is too large or small for us to handle.

Caliber Durham- Northwest is honored to provide any collision repair services your vehicle requires both now and in the future, and we thank you for entrusting your vehicle to us for repairs. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.


Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair

Nearby Locations



- Mark ClarkDec 16, 2018

"Clean, reliable, accurate"

- Ron BJul 1, 2018

"Great work. Honest people"

- Javier HernandezJun 29, 2018

"Great work done here. Awesome vehicle body work."

- Paul BurtnerNov 27, 2017

"Just got my wife's Highlander back from Abra after having a deere attempt (and fail) to jump over it. Abra did fantastic work, replacing the windshield, driver's side mirror, and dent damage caused by the deer. Ed was in contact with me every day or so to let us know the status of the repairs and they did not let the car go until they were satisfied that all of the work was complete & that it was ready to go. Everyone I spoke with on the phone when I had questions was very professional and polite. I would definitely use them again (though, in all honesty, I hope I don't have to!!)"

- anonymousNov 17, 2017

"I would recommend this ABRA location to a friend or use it again myself. They were easy to talk to, on time, and stayed true to an estimate originally prepared by my …"

- Jonathan D.Nov 17, 2017

"I would recommend this ABRA location to a friend or use it again myself. They were easy to talk to, on time, and stayed true to an estimate originally prepared by my insurer. I took my car for some body work arranged through my Nationwide policy, and the body shop and Nationwide made it a very smooth process. My father has also used it for his car repairs, so when I saw it on a list of Nationwide providers near my house I felt comfortable picking it. If they are an approved shop for someone working with an insurer, I would definitely recommend them. Chris and Fran, who were the two people I dealt with, couldn't have been friendlier. I spoke to Chris every day, and he was extremely thorough and easy to communicate with. They also helped me get a ride home the day I dropped my car off, saving me the cost of an Uber. The original estimate for the repair time was two days, and they made that time frame work even despite the late arrival of one part. They finished on the second day, and I picked up my car right when they opened the following day. They were thorough enough to spot a couple things the insurance adjustor wasn't able to see inside the car, but their repairs were still within $100 of the original estimate. The car looked great when I got it back. They also have an Enterprise rental car kiosk in the store, so it made it very easy to return my rental. I'm sure that I'm like a lot of other people who have had mixed experiences with car repair places, but it's safe to say that ABRA is one of the good ones."

Rated 5/5 based on 6 customer reviews.
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