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Auto Body Shop: Durham - Northwest Location

5122 Neal Rd. Durham, NC 27705 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Durham - Northwest  Details

Conveniently located at the corner of Neal Rd and Hillsborough Rd, right next to Wash Werks. Opened 2019. I-CAR Gold Class recognized. ASE-certified technicians.

About  Durham - Northwest

For Caliber Collision’s Durham, NC, location, our goal is to have you back driving your vehicle as soon as possible. Through services including dent repair, painting and auto glass repair, we are devoted to our purpose- Restoring the Rhythm of Your Life®. Guaranteed by a written lifetime warranty, all of our work is completed with superior customer care and craftsmanship. Knowing we have customer satisfaction is essential to us, and we are positive you will be satisfied with the results. During the auto body repair process, we will supply you with frequent status updates so you are notified as we move quickly to restore it to pre-accident condition.

Here at Caliber Durham- Northwest, we are conveniently located for anyone in Durham and the surrounding areas including Brier Creek, Burlington, Chapel Hill, Hillsborough, Mebane and Raleigh. We are equipped to serve families, business fleets and military, and our team prides itself on treating everyone with respect as we build customer relationships. Our Caliber Durham- Northwest team is certified in repairs for Volkswagen, and no job is too large or small for us to handle.

Caliber Durham- Northwest is honored to provide any collision repair services your vehicle requires both now and in the future, and we thank you for entrusting your vehicle to us for repairs. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Eliie Edwards-SmithSep 4, 2020

"Great Customer Service - they go above and beyond what you would expect or hope for. Thank you Gage"

- TonyaAug 20, 2020

"Everyone I interacted with was courteous, helpful and knowledgeable. My repairs were well done and completed in a timely manner. Great workmanship! They kept me up to date. Pricing was very good. I am very pleased. They handled the COVID situation well, they made me feel comfortable during these trying times. I would definitely recommend and use them again."

- sandy powellAug 20, 2020

"I would like to say that Caliber Collision has the best customer service hands down. Gage made sure I was updated through every step of the process. Not only were my repairs excellent my car was also washed and the inside was spotless.. Needless to say I was very impressed due to the fact that they went above and beyond to make sure I was completely satisfied."

- Mariah MaloyAug 17, 2020

"The staff at Calliber are kind, compassionate people. They are also exceptionally competent in both auto body repair and customer service. They kept me in the loop every step of the repair process. Even though I came to them with two repairs instead of the one that they were expecting, they were completely professional about it and helped me without batting an eye! This is such exceedingly excellent service that I am happy to let you know. I highly recommend this Calliber Collision location to any and everybody!"

- Zoe ThompsonAug 7, 2020

"Staff went out of their way to be kind and get the job done well on really short notice. They were very honest about pricing and tried to save me money when possible. They were respectful of COVID boundaries. My car was spotless afterwards. They did an amazing job!"

- Larry B.Jul 31, 2020

"I could not be happier with the service I received. Gage was quite personable, and took the time to explain required repairs, as well as regular updates as to the status of repairs. When picking up my car, there was an outstanding issue not related to my accident , but an issue that arose while being repaired. They did not hesitate to pay for a rental car while the issue was resolved. I would not hesitate to use Caliber Collision in the future, and would be quite comfortable in referring them to others. Great staff and great service at the Neal road location."

- Larry B.Jul 31, 2020

"I could not be happier with the service I received. Gage was quite personable, and took the time to explain required repairs, as well as regular updates as to the status of repairs. When picking... more"

Rated 5/5 based on 6 customer reviews.
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