Oct 17, 2019
"Service attitude quick response everything about this place is customer oriented! Dianne Jordinae" - Rosedara RosedaraAug 29, 2019
"Fast work" - Laverne MillerAug 26, 2019
"This place had my car looking like it had never been hit. Lovvvve them!" - Joyce P.Jul 10, 2019
"They are very friendly, professional, and understanding of your needs, I had David Perez as my service advisor, he and his technicians really saved the day!!! My car runs great And looks great! Thanks!" - Joyce P.Jul 10, 2019
"They are very friendly, professional, and understanding of your needs, I had David Perez as my service advisor, he and his technicians really saved the day!!! My car runs great And looks great! Thanks!" - JanJun 11, 2019
"This is a top-notch automotive repair shop. The office is run professionally and the entire business is top notch. I saved $200 by getting my trunk fixed here instead of El Cajon's Lexus where I purchased my Lexus. Caliber Collision stands by their work and they are clearly top notch!" - Andrew LiskJun 5, 2019
"They do good work" - Tracy Z.Jun 1, 2019
"My experience was great from beginning to end. They worked closely with my insurance, AAA, and me and kept us well-informed. They knew about my car and my available insurance before I even called to set up the initial appointment. The initial appointment itseldf did not take long. I didn't sit there long, and their lounge is nice and has water, coffee, and a restroom. Tania Rose and her team were very nice and took great care of me and my car, which was on the brink of being a total. But when they found out that I really wanted to keep the car, if possible, rather than totaling it, they really worked to keep the costs below the total threshold. They were even able to repair something that they thought would need to be replaced, saving $500 and bringing the amount safely below the total threshold. I was often called and given a very detailed description of the repair process and what would happen next. In the end, my beloved car was ready 3 days early, and was even better than new! Somehow, someone managed to remove unrelated scratches that I was absolutely not expecting to be fixed. This, along with the fairly extensive work they were contracted to do- and they even detailed my car, too! I am a very happy customer. No one wants to be rear-ended by a dump truck on the way to work, but this Caliber Collision location made the repair process virtually painless."
"Everyone involved was friendly, professional, and respected my time. The repairs were beyond my expectations and finished ahead of schedule. I will definitely recommend you to others." - Nancy Ann
"My experience at Caliber Collision was amazing and flawless. I was actually referred there by the insurance company of the person that hit me. It was their preferred body shop, so of course I was hesitant. But, from the first initial contact with Annie I knew it was the place for me. Once I dropped my car off for repairs they arranged for the rental company to pick me up. I was updated on the repairs as they were being done, I now have my car back and am beyond pleased! Looks like nothing ever happened to it! Friendly professional service! Great shop! Tamara" - Tamara
"I want to acknowledge Mario Ayala, Center Manager, for his professionalism and going beyond the normal service. I came in for warranty issues and he reseached the problem and took care of it in minimal time. Always being in communication and on top of everything. Caliber Collison is lucky to have such a wonderful employee." - John
"Excellent job and great communication. THANKS!" - George
"This location has the most outstanding customer service, would like to know their secret.
I came in for something very minor after picking up my car,but as usual, I was greeted with a smile and outstanding service.
Constantly recommending Caliber to anyone I know that needs auto repair.
Manager should be commended, he does an excellent job, along with Dave and the rest of the crew.
Alice" - alice
"Always pleasant, helpful and provide full explanation of work to be done. Like the cooperation between Caliber and car rental office. Very reassuring for seniors. Thank you Robert!" - David
"Great customer service front end damage and it looks perfect!! fast and courteous. will recommend to all friends!" - Aaron
"Everything was done on time and looked amazing!!!" - Amelia
"Caliber is personable, professional, and most of all, a pleasure to work with. Great communication and customer service! Definitely will be going back if I need more work done!" - Caroline N
"Caliber did an AWESOME job on my Truck! it looks new again. Had some concerns but Kevin stepped up and took care of them all.
Thank you for a great Job." - Don
"When I was rear-ended a few months ago my insurance co. Sent me to Caliber. Given my experiences with body shops in the past, I was wary. Despite this, the experience with Caliber was delightful. Everyone was polite, professional, forthcoming with information and great to deal with. I was very pleased both with our interaction and with the repairs on my car. Definitely top-tier service, repairs, and professionalism. Thanks!" - Kirby
"I worked with Joe on the repairs on my car and I can honestly say that this was the best experience that I have ever had with my car. It took a while to get accomplished but that was because of the ordering of parts and all. I can't say enough about how happy I am with the work tha was done as well as how often I was updated on the progress of the repairs. Everyone in the office was so attentive and curteous and made me feel reassured that my car would be in good hands. Thank you so much to the Caliber staff, especially Joe!!! " - Nichole
"Everyone I worked with at Caliber were extremely helpful! They took care of updating Enterprise and USAA on the status of the repair along the way." - PO2 Phillip R
"I am always very happy and very much satisfied with the service and professionalism of the staff of Caliber Collision at the El Cajon branch as well as the quality of workmanship with the repairs done on my vehicle. Thank you very much Caliber Collision for a job well done all the time!" - Severino
"Awesome job." - Jonathan
"I am very pleased with the excellent customer service and kindness I was shown by the staff at this location. A special thank you to all." - Sam
"Great customer service! Excellent repairs on my new
auto. My insurance
company recommended them and they were right on! I'd
return if I ever had
need for collision repair again." - Scott
"Having a carwreck is so traumatic and this office took care of my car needs and fixed the damage like new. They have the best customer service and treat their clients like family. Appreciated all the updates on the car, kept me informed and provided transportation while my car was in repair. Chris, the manager, has built a team of professionals. Awesome! Joan" - Joan
"Calliber people were right on when came to helping me with all the things involved in an accident." - James
"Fast service and great work. Better than new." - Jack
"I have used Caliber's service in the past at the Carlsbad location and have been very satisfied. On this occasion, my car was taken to the El Cajon location. The customer service provided by Rob Casillas was excellent. He texted me pictures and updates on the status of my car. The car came out perfect and once again, it was a real pleasure dealing with the people at Caliber." - Richard
"Caliber's service was great. They provided a complete service, ie, making sure I was informed periodically of the status of my vehicle while at the shop, ensuring my vehicle was repaired correctly, working with the insurance carrier and taking the vehicle to the dealership without having to involve me. l will definitely use them again if needed." - Andrea
"Brad made My CTS new again,with a lot of help from the painter" - tony
"Expertly estimated, repaired and delivered. Looks like new. Well done. John" - John
Rated 5/5 based on 8 customer reviews.
- xXKaiju GirlXx