Sep 12, 2019
"Always nice to work with them" - Rahat SAug 28, 2019
"Just wanted to come out and say a huge thank you to Richard Ducy (service advisor). That man deserves a raise! He will go above and beyond to make sure that your vehicle is in Perfect condition before it is returned to you. He believes in quality over quantity. Trust me when I say this, you won’t even realize that you car was ever involved in an accident. Obviously a huge shout out to his team as well. KEEP IT UP EL DARADO HILLS CALIBER COLLISION TEAM! Special Good job to Richard💪🏾👌🏾" - Luke HarrisAug 16, 2019
"Excellent body work. Car looks brand new!" - Tim CMar 17, 2019
"Not only did they do a great job fixing my front bumper, they gave my car a full detailing..wash, wax, vacuuming, etc. Very friendly service and good communication throughout the 9 days my vehicle was with them. They provide a lifetime warranty on all repairs, so you know they want to do a good job. Also conveniently located right next to an enterprise rent-a-car. Highly recommend this shop." - Monica CaronMar 7, 2019
"My car looks brand new again and getting it repaired was pretty painless all thanks to the outstanding customer service provided by Brandon. From start to finish, I couldn't ask for a better experience!!!" - Carol CarolsFeb 21, 2019
"This place is a great place to take your car. They fixed our rear bumper beautifully, and for a very reasonable price. They completed the work ahead of the original date they promised too. But also, they just decide to clear up the foggy headlights and clean the inside of the car as well. Little things like that show how much they value customers. Definitely would come back hear and recommend it to everyone." - Kim V.Dec 23, 2018
"Not sure why they have so many negative reviews, but I had a really good experience here. I had to come to Caliber Collision at the request of Geico (my insurance carrier) due to a hit and run on my poor car this week and honestly, they made the whole experience WAY less of a pain than it could have been. Was I sad that I had to pay a $500 deductible the week before Christmas because some jerk decided to smash my back bumper while I was parked at work and left it for me to find, yes, but Caliber did an amazing job at 1) getting me an appointment the day after it happened 2) communicating with me about what they were going to do to fix my car and 3) getting the repairs done in a timely manner. In fact, I was only out of commission for 1 day, and they work with Enterprise Rent a Car, so I even had the option to rent a vehicle (I opted to stay home from work and have my hubby drive me around instead, but still.... super convenient!). Chelsi at the front desk and Anthony, my service rep, were super friendly, straight forward, and put my mind at ease. I hope this doesn't happen again, but in the unfortunate circumstance that it does, I would 100% come back here again. Edit- omg I almost forgot to mention- THEY VACUUMED AND DUSTED THE INSIDE OF MY CAR! This was THE BEST SURPRISE EVER. I so, so, so appreciated it. To have something so upsetting happen (i.e. your car getting smacked and having to spend a bunch of money) sucks, but getting me keys back and getting into a beautiful, clean interior was wonderful- total Christmas gift in itself. Thank you!"
"Great Service, New Facility in a Beautiful Area. My vehicle was repaired with Excellent Quality Assurance & Control with Attention to Detail in all aspects. Staff treats you like Family. Convenient Services with Enterprise Rent a Car on site. I'm a military veteran and have never been treated better. USAA Certified Repair Facility and have had both of my vehicles repaired with Outstanding Results. Excellent Customer Service & Safety along with cleanliness seems to be a priority from my prospective. Highly Recommended Repair Facility." - Josh
"Awesome Service! Anthony really hooked me up when I was in a bind. When you have no knowledge of cars it is intimidating because you are paranoid you are getting taken advantage of...I didn't feel that here! You are taken care of even if you act like a lunatic. Thank you so much Anthony and the silent technician behind the scenes! I really appreciate you all!" - DeeAnn
"Great service and great quality. I highly recommend them" - Vern
Rated 4.7142857142857/5 based on 7 customer reviews.
- lorraine godsey