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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

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Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: El Paso - Hondo Pass Location

4550 Hondo Pass Ave El Paso, TX 79924 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

El Paso - Hondo Pass  Details

At Caliber Collision your satisfaction is more than our goal - it's what drives us. That's because everything we do is geared toward Restoring the Rhythm of Your Life.® We offer the highest quality customer service, auto body paint, dent, glass, and collision repair in CITY, STATE. All our work is backed by our written lifetime warranty. Your local Caliber Collision center is here to help today, tomorrow, and down the road. Simply call your local center or reach our Customer Service Center at 1.888.CALIBER (225-4237).

About  El Paso - Hondo Pass

Customer satisfaction is the priority of Caliber Collision in El Paso, TX, as we work to have your vehicle back on the road as soon as possible. Through services including dent repair, auto glass repair, and painting, we are able to restore you to the rhythm of your life®. Guaranteed by a written lifetime warranty, all of our work is completed with exceptional customer service and craftsmanship. Caliber Hondo Pass is the ideal auto body repair center for those in El Paso and the surrounding areas including Canutillo, Chaparral, Fort Bliss, and Sunland Park. We are family friendly, and our team believes in treating everyone with respect. No job is too big or small for us to handle.

Here at Caliber Hondo Pass, knowing we have customer satisfaction is important to our team, and we are certain you will be pleased with the results. During the collision repair process, we will provide you with frequent status updates on your vehicle so you are informed as we move quickly to return it to pre-accident condition. Our Caliber Hondo Pass team is ready to provide whatever repair services your vehicle requires.

Caliber Hondo Pass is ready to serve the greater El Paso area with outstanding repair services both now and for years to come, and thank you for trusting us to restore your vehicle. Simply call our Customer Service Center at 1.888.CALIBER (225-4237) to make an appointment or to leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- John PettwayMar 14, 2020

"Judith was the advisor assigned to assist me with my claim. She is the best! She provided me with daily updates about the status of my vehicle repairs. She assisted with making sure my rental car was ready and waiting for me. At the completion of my car repairs, she thoroughly went over the final invoice with me. My car was returned to me looking better than before. I highly recommend Caliber Collision if your vehicle has been in an accident and needs repairs."

- Marvin ParkerMar 7, 2020

"I just shared my feeling with farmers about how amazing it was to be able to do business with caliber. No one wants to be in an accident, in fact I was furious! The business handled.my needs more than fair in fact beyond fair. The associate David I especially wanna thank for his efforts. He stayed in touch daily during the process and assured me great results and sure enough I was humbled by the work. Thank you David and your awesome team"

- mirian zMar 6, 2020

"Best customer service ever! Will come back agin!"

- Marcus SmootsMar 5, 2020

"The wife's car had a little fender bender in a parking lot, more like someone hit it and took off but that's neither here nor there. I just want to give Caliber Collision the big 👍🏾. They did a great job on it and even made sure the suspension was fixed right the first time up. Thanks Judith for all the updates and keeping me informed. Every time you sent me a message not too later I would hear from my insurance company about the progress. They made sure we were well taken care of. I left some before and after pics so you can see how well they did. 😁"

- Hector PerezMar 2, 2020

"Great customer Service!"

- Terry HuntMar 1, 2020

"Was recommended to Caliber Collision by my insurance, and I must say it was a great experience. The staff I dealt with were very nice and accommodating. (Giselle, Adrian, Rosa and Judith) Time frame to get my equinox fixed was amazing. I was very happy with the work and will highly recommend them to all my friends"

- Reese DaroyFeb 28, 2020

"Judith at the Hondo Pass location was very professional. She kept me informed multiple times a week on the status of the repairs. Any changes and kept me up to date on locations and pick up times! I highly recommend!!"

- Steve PiepenbrinkFeb 15, 2020

"This is the 2nd time that I used this business for vehicle repair. As usual they did not disappoint. Judith kept me in the loop every day and I was totally satisfied with the work done. Judith was very professional and informed me of everything I needed to know."

- Dan SalcidoFeb 11, 2020

"Best Shop in town. I can't even tell my car was damaged after they repaired my vehicle. Top of the line service and great staff."

- Kevin

"EXCELLENT SERVICE - TOOK A STEP BEYOND - RESPONSIBILITY FOR THEIR OWN WORK - BROUGHT TEARS OF JOY TO MY EYES- YEAH!!"

"Adrian (Mngr) took care of my issue in under 45 minutes! Everyone in the office was very friendly. Highly recommend this location!" - Donna

"The crew on Hondo Pass did an excellent job in repairing my car in a record time. I can't thank them enough for the courtesy, professionalism, annd expertise. Although we lost a few of our vacation days, the team made sure we didnt lose anymore than necessary. Thank you all." - Rita

"Very polite and helpful." - Lauea

"I wanted to leave a message on behalf of office manager Adrian Garcia and Chris Loya of the Hondo Pass location in El Paso, Texas. Please be advised that these two employees have gone, on numerous occasions, above and beyond the call of duty. Their professionalism and overall competence was a breath of fresh air. You should be commended for recruiting and having these type of employees at this location. Finally, I have been a member of USAA for close to 28 years, I will be calling them also, to advise them of the excellent service I've received at Caliber Collision. Please keep up the good work and call me if you should need any further information. " - Oscar H.

"Excellent" - Frank

"This is the second time I have had the pleasure of doing business with Caliber Collision. The first time was at their Gateway East location in 2015. On this occasion I had the joy of using their Hondo Pass center, and from the first beautiful and warm smile from the receptionist to the perfect repairs made, the staff at Caliber Collision exceeded my expectations. I would highly recommend them to anyone, and am very glad that my insurance company chooses them to do all my vehicle repairs." - Leonard

"Excellent customer service. They even delivered the vehicle to my home after the work was complete. My truck was refinished to a factory finish (perfection). They also delivered it fully detailed. Don't waste your time with any other body shop. Caliber Collision is the best on the planet. Plus a lifetime warranty on their work! You won't find that any where else. Unmatched quality work and Professional Customer Service." - Eric

Rated 5/5 based on 10 customer reviews.
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