Mar 14, 2020
"Judith was the advisor assigned to assist me with my claim. She is the best! She provided me with daily updates about the status of my vehicle repairs. She assisted with making sure my rental car was ready and waiting for me. At the completion of my car repairs, she thoroughly went over the final invoice with me. My car was returned to me looking better than before. I highly recommend Caliber Collision if your vehicle has been in an accident and needs repairs." - Marvin ParkerMar 7, 2020
"I just shared my feeling with farmers about how amazing it was to be able to do business with caliber. No one wants to be in an accident, in fact I was furious! The business handled.my needs more than fair in fact beyond fair. The associate David I especially wanna thank for his efforts. He stayed in touch daily during the process and assured me great results and sure enough I was humbled by the work. Thank you David and your awesome team" - mirian zMar 6, 2020
"Best customer service ever! Will come back agin!" - Marcus SmootsMar 5, 2020
"The wife's car had a little fender bender in a parking lot, more like someone hit it and took off but that's neither here nor there. I just want to give Caliber Collision the big 👍🏾. They did a great job on it and even made sure the suspension was fixed right the first time up. Thanks Judith for all the updates and keeping me informed. Every time you sent me a message not too later I would hear from my insurance company about the progress. They made sure we were well taken care of. I left some before and after pics so you can see how well they did. 😁" - Hector PerezMar 2, 2020
"Great customer Service!" - Terry HuntMar 1, 2020
"Was recommended to Caliber Collision by my insurance, and I must say it was a great experience. The staff I dealt with were very nice and accommodating. (Giselle, Adrian, Rosa and Judith) Time frame to get my equinox fixed was amazing. I was very happy with the work and will highly recommend them to all my friends" - Reese DaroyFeb 28, 2020
"Judith at the Hondo Pass location was very professional. She kept me informed multiple times a week on the status of the repairs. Any changes and kept me up to date on locations and pick up times! I highly recommend!!" - Steve PiepenbrinkFeb 15, 2020
"This is the 2nd time that I used this business for vehicle repair. As usual they did not disappoint. Judith kept me in the loop every day and I was totally satisfied with the work done. Judith was very professional and informed me of everything I needed to know." - Dan SalcidoFeb 11, 2020
"Best Shop in town. I can't even tell my car was damaged after they repaired my vehicle. Top of the line service and great staff." - Kevin
"EXCELLENT SERVICE - TOOK A STEP BEYOND - RESPONSIBILITY FOR THEIR OWN WORK - BROUGHT TEARS OF JOY TO MY EYES- YEAH!!"
"Adrian (Mngr) took care of my issue in under 45 minutes! Everyone in the office was very friendly.
Highly recommend this location!" - Donna
"The crew on Hondo Pass did an excellent job in repairing my car in a record time. I can't thank them enough for the courtesy, professionalism, annd expertise. Although we lost a few of our vacation days, the team made sure we didnt lose anymore than necessary. Thank you all." - Rita
"Very polite and helpful." - Lauea
"I wanted to leave a message on behalf of office manager Adrian Garcia and Chris Loya of the Hondo Pass location in El Paso, Texas. Please be advised that these two employees have gone, on numerous occasions, above and beyond the call of duty. Their professionalism and overall competence was a breath of fresh air. You should be commended for recruiting and having these type of employees at this location. Finally, I have been a member of USAA for close to 28 years, I will be calling them also, to advise them of the excellent service I've received at Caliber Collision. Please keep up the good work and call me if you should need any further information. " - Oscar H.
"Excellent" - Frank
"This is the second time I have had the pleasure of doing business with Caliber Collision. The first time was at their Gateway East location in 2015. On this occasion I had the joy of using their Hondo Pass center, and from the first beautiful and warm smile from the receptionist to the perfect repairs made, the staff at Caliber Collision exceeded my expectations. I would highly recommend them to anyone, and am very glad that my insurance company chooses them to do all my vehicle repairs." - Leonard
"Excellent customer service. They even delivered the vehicle to my home after the work was complete. My truck was refinished to a factory finish (perfection). They also delivered it fully detailed. Don't waste your time with any other body shop. Caliber Collision is the best on the planet. Plus a lifetime warranty on their work! You won't find that any where else. Unmatched quality work and Professional Customer Service." - Eric
Rated 5/5 based on 10 customer reviews.
- John Pettway