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Auto Body Shop: El Paso - IH 10 Location

6830 Gateway Blvd East El Paso, TX 79915 7:00 a.m. - 6:00 p.m. M-F
CLOSED SAT & SUN

El Paso - IH 10  Details

Dedicated to providing customer satisfaction, Caliber Collision’s El Paso, TX, location is a collision repair center with services including dent repair, auto glass repair, and painting. Our work is guaranteed through a written lifetime warranty and delivered with the highest level of customer care and auto body repair. Customer satisfaction is what drives our team. Here at Caliber IH 10, we treat our customers with respect, and we are certain you will be satisfied with the exceptional quality of our work. Throughout the repair process, we will provide you with continual updates on your vehicle’s status so you are informed as we return your vehicle back to pre-accident condition.

About  El Paso - IH 10

on Restoring the Rhythm of Your Life®. Through services including dent repair, auto glass repair and painting, we aim to have your vehicle back on the road as soon as possible. Our work is guaranteed through a written lifetime warranty and delivered with the highest level of customer care and repair expertise. Customer satisfaction is what drives our team, and we are certain you will be satisfied with the results. During the repair process, we will provide you with continual updates on your vehicle’s status so you are informed as we return it back to pre-accident condition.

With our convenient location, we are the ideal auto body repair facility to serve El Paso and the surrounding areas including Canutillo and Fabens. Our shop is family and business fleet friendly, and our Caliber El Paso IH 10 team is certified in repairs for Ford F-150, Infiniti and Nissan. As an added convivence, we are a direct repair provider for Allstate, Farmers, The Hartford, Liberty Mutual, Mercury, Nationwide, State Farm and USAA.

At Caliber El Paso IH 10, we are committed to our local community, and with our membership in the El Paso Hispanic Chamber of Commerce, we are able to build and develop community relationships.

Caliber El Paso IH 10 is here to serve as your collision repair center of choice, and thank you for entrusting your vehicle to us both now and in the future. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Honda
Jeep Chrysler Dodge Ram
Hyundai
Ford
Nissan
Infinity


Nearby Locations



Reviews


Testimonials

- Kim MillerOct 7, 2019

"Took my car here for hail damage repairs and was very pleased with the experience. The customer service was fantastic -- daily texts kept me updated on the progress with my car and when the repairs were complete they brought the car to me to save me time. The repair work was well done. Recommend this shop."

- Martha M MonteroAug 23, 2019

"Christopher was great and took care of my Lexus. Great customer service from Carlos, Chris, and Ruby."

- Alexandra PAug 15, 2019

"Caliber collision at this location did a lot of things right. I came in with a Nissan Rogue that needed the entire passenger side rearview mirror. I came in on Thursday for them to inspect everything and order parts. Then came in Monday for them to do a paint match and then Tuesday morning they replaced it. Mags assisted me over the phone on Monday who suggested I come in to get a paint match to expedite the process the following morning. She was very professional and helpful. The reason why I am not giving them 5 stars is because of their communication. I always had to follow up on the progress. They never called when they said they would. When I first made the claim with my insurance I was supposed to be contacted by Caliber. After two days of no contact I had to call and same story with the parts arriving or when to bring in the car."

- Mackenzie H.Aug 7, 2019

"I've dealt with Caliber Collision before but it was back home in Dallas, and it wasn't that great of an experience. However, Caliber Collision off Gateway exceeded my expectations. It did unfortunately take a couple days longer than they initially quoted me, but it's because Christopher wanted to make sure it was next to perfect before handing it back to me. I'm so thankful for Caliber and for Christopher for helping make my baby new again!!! Plus side, this location is Nissan, USAA and Progressive certified!!! Thank you again!!"

- Mackenzie H.Aug 7, 2019

"I've dealt with Caliber Collision before but it was back home in Dallas, and it wasn't that great of an experience. However, Caliber Collision off Gateway exceeded my expectations. It did unfortunately take a couple days longer than they initially quoted me, but it's because Christopher wanted to make sure it was next to perfect before handing it back to me. I'm so thankful for Caliber and for Christopher for helping make my baby new again!!! Plus side, this location is Nissan, USAA and Progressive certified!!! Thank you again!!"

- Daniel PalomeraJul 26, 2019

"Very friendly and knowledgeable staff. They took great care of us."

- Marsha C.Jul 17, 2019

"I would highly recommend Caliber Collision I10. They worked well with the insurance company and provided me with a contact person who kept me updated on the work being done on my car. I was so pleased with the results! All the damage caused by two mean bushes that attacked my car were repaired/replaced. They estimated the completion date for 7/22, but they returned the car on 7/17. It was such a relief to have them pick-up and return my car, which saved me the hassle of finding someone to accompany me to and from the garage. Thank you for your excellent service. MC"

- Cornelius H.Jul 1, 2019

"I had a great experience with Caliber Collision while they fixed my car. Efren kept me well informed throughout the process of my car being fixed. I have a 528i BMW that was restored to its original look!"

- Lorena M.Jun 25, 2019

"Sometimes some places do deserve a second chance. A few years ago (2015) we had work done to our truck. They have a lifetime warranty on their services. When it came time to use this warranty they ended up messing up our truck even more (2017). We went back to let them know and they denied everything. We went back and forth with them, even getting our insurance lawyers involved and nothing. We never went back. We had to fix the issue ourselves. It was such a horrible experience. We told everyone we knew not to go here. Cut to May 2019, we had to take advantage of a warranty once again. We never wanted to go back, however, the repair was pretty serious and it couldn't be ignored anymore. We took a leap of faith and took it to Carlos at Caliber. We told him the whole story. The reaction we received was amazing. He sympathized with us and took our case on personally. I told him I have never had such professional service at this place before. He apologized many times and he wasn't even at this location when all this happened. Our truck looks amazing. In conclusion, go to Carlos at Caliber. I believe he is the manager. He defiantly earned and deserves to be the manager."

"Bobby was excellent in servicing and answering our questions. Thank you!" - Sandra Jean

"I am beyond satisfied with the service. You guys went above and beyond my expectations. I actually drove away with a smile on my face. Awesome job!" - Daisy

"My service advisor Pete Betancis was very professional and attentive throughout the process." - Amy

"Best service yet. I like the email notifications I received with my repair. Pete was very helpful with all my questions and would recommend Caliber to other people. Thank you very much." - Rosa I

"Pete Betancis, service advisor, exuded a quiet confidence that made me feel that my HHR would be repaired right. And on an issue that arose after pickup yesterday, he has promised to fix it. Also, the receptionist Julie is a gem who relates well with everyone!" - Robert

"Left the car just like I wanted it to be done. Very professional and always kept me updated on the status of my vehicle. Would definately recommend to people" - Ricardo

"My car was taken care of quickly, with no problems. The staff were great to work." - Aniaz

"Ms Mendoza gave us a peace of mind by her excellent service and getting our suv repaired." - Sal

"I just want to say person who talked to me for information Mr. Isacc very good man.Gave me good information" - amelia

"Jessica was awesome I was a very upset negative customer and she turned my attitude around by going above and beyond her duty and giving me the best service I have ever received!!!! Highly recommend this location!!! Thank you for making a horrible experience end up great!!!" - Cathy

"I went with cousin to take truck. A Mr. Gandara took care of my cousin very well, I will go with him if i have accident" - Juan

"Everyone that I came in contact with was pleasant and helpful. Most appreciated at a time when you're still reeling from the impact." - Milissa M

"After having a bad experience somewhere else these guys made it right! my truck looks beautiful I am truly grateful to the entire caliber team, the level of customer service far exceeds expectations I would highly recommend this location to anyone who lives in the el,paso area Mr.Reyes and Charlie Hernandez are two of the most trustworthy people Ive met here in El,paso thus far thanks guys!" - Christine

Rated 4.75/5 based on 8 customer reviews.
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