"Caliber Collision was extremely helpful and very convenient. From the time I walked in the door. I was treated with the the utmost care. The front desk assistant was very patient with me due to my schedule and they were able to adjust their time to my schedule change. She also answered many of my questions with no frustration or hesitation. She was great. The gentleman that helped me Raul Sambrano my customer consultant was very nice and professional. He even came in on his day off so I can pick up my vehicle. His manger John Fulcher was also there to make sure I was happy and I had no problems. I will definitely be back in to get some other repairs done as soon as I can. I really do appreciate everyone working with me. Geanine" – Geanine
"everybody was very friendly, the representitive that I worked with, Zach, was very helpful and kept me well informed." – Jeanne
"The updateson our truck were great! The customer servise was outstanding!!
Thank you for the exemplary job of repairing my vehicle. I will definitely refer my friends and family!" – Michael
"staff was very professional, especially Clarissa and Alex- very helpful and cordial." – Cynthia
"The staff was awesome! Yvonne Sanchez is a true professional. The work was quick and my vehicle looks new. Thanks!" – Quentin
"Jason trueblood was very professional and represented this company very well. Would recommend to everyone." – Amber
"This is the best repair company in all of El Paso! I've had my cars repaired several times and Caliber Is the only Professsional in the whole city. From start to finish, No. 1!!" – Jan
"in June 2015, I was struck in the rear portion of my Mustang, eleven days before I was to deploy. The guys gave me an estimate. Ten months after I returned, the price stayed the same. Although they kept my car 15 days longer than expected the wait on the repairs was well worth it. I returned my car and it looked like it never was in an accident. And they wouldn't say yes or no to my questions but I think they buffed out a few of the dents in my car that wasn't part of the accident. I was pleased with their work, the entire staff was professional at all times. Oh and the free popcorn added a nice touch." – Jerome
"I recently had my 2009 Nissan Versa repaired at Caliber Collision Center in El Paso, TX (Montana location), and during my few visits one thing resonated and became infectious throughout the front office. That thing was joy and movement with a sense of customer focused urgency that made me feel that everyone enjoyed their career but also wanted to give the best customer service possible. My Service Advisor, Todd Phelps, was a superstar of customer service. After a slight mistake occurred that affected my vehicle’s ability to pass state safety inspection, Todd sprung into action. Todd coordinated for the mistake to be corrected and safety inspection conducted; then he dropped the vehicle off at my residence. Todd did all with a genuine joy that I could hear in his voice and see in his smile. Furthermore, Todd’s keen sense of professionalism prompted him to ask how often I would like to be contacted so I would not be flooded with phone calls that is a small detail that just amazed me because he was considering my schedule and time. It has become commonplace to receive mediocre customer service in America, and that is appalling. It is amazing and refreshing when you find someone like Todd that truly enjoys providing customer service and does a phenomenal job at it. Because of Todd I will gladly recommend Caliber to any of my friends that need auto bodywork done on their vehicles." – Jairo
"Service was great and sow as the job. I was consistently informed of progress on the job." – Leslie
"I was treated with respect and consideration. The work on my Honda was done in a timely manner and very professional. I was very happy with the entire experience. In spite of this being such a sad experience due to the fact that I had recently purchased my vehicle, collision experts made up for it by fixing my car and getting me back on the road. Thank you.
Rosa J" – Rosa
"you did a great job and in less time that you said :)" – Javier
"The staff is very professional& helpful. The work is beyond reproach...super job.
If I ever need their type of services even without an insurance co involved, I wouldn't hesitate to utilize them." – Joe
"ALL the staff I dealt with were extremely courteous and helpful in every aspect of my dealings with them." – Joe
"The work was quick and looked fantastic. I will be using caliber for any future needs. Thanks!" – Ranee
"great job, Todd was fantastic" – Anton
"I really appreciated the weekly updates via telephone and email." – Tenishia