Mar 27, 2020
"Good experience with Caliber Collision. Everyone I spoke to on the phone was friendly, helpful and professional. Victor was the person assigned to my case, vehicle repairs. He kept in touch with me sometimes daily, sometimes every other day. As they started pulling the parts off my SUV more and more damage was discovered. My initial estimate was cosmetic and about $650 but by the end it was nearly $7,000. There was delays or difficulty in obtaining some parts, wrong parts arrived and parts needed to be reordered but the job got done. Victor was aware of my business needs, the need to get my back to me asap, that it was my office and my business required me using my car each day. In the long run my vehicle got repaired and it looks great! Thank you to Caliber Collision and especially to Victor and his crew." - Tracy OlmedoMar 18, 2020
"This shop not only took my car in after hours but, they were able to get my car back to me before I even had to return my rental which was amazing!! Nothing but professional. I would recommend them to anybody who has been in and automotive accident or has had something go wrong with their car." - ErickMar 14, 2020
"Great work and on time. Don was most helpful and kept us up to date of any changes along the way. Was very pleased with the body work and paint. I would highly recommend. Thank you Don for all your help." - Marvin LeeMar 10, 2020
"Excellent job." - Briana WallingMar 7, 2020
"My inspection went very smooth. The employees there are awesome and will answer every question you can think of." - Melvin SinghMar 6, 2020
"Excellent service they are always willing to go above and beyond I have got body work on several of my companies vehicles done they were super good.... just last week I took my car to have body work done. Body work was amazing. The the final detailers have a keen eye pointed out some of the blemishes that was left behind from the previous messy collision repair shop... several finish detailers who work there Sam, Andy ( I think) one guy stuck out to me Singh... soft spoken but knows his work. His kind nature attention to detail and passion of work stuck out to me. He worked on my blue Camry, and green Pathfinder work was above and beyond. He even cleaned the inside of my car made it look brand new. I enjoy people who take pride in their work. Calibur haire more people like Singh, continue to be nice to customers I can see you all thrive..." - John F.Feb 26, 2020
"The original repair was done by Cooks before it was bought by Caliber. The drivers door of my F150 had been forced open all the way to the front wheel. After repair, it still opened to where the front edge of the door hit the hinge. I brought it back and they attempted to fix it but after a few months the problem returned. By this time Cooks was bought by Caliber. I'm glad to say they finally fixed the problem without any argument. The repair is now 1st class but I think they should have offered some discount for the extra time I was without use of my truck." - Charles
"In a word "GREAT". Very professional, very polite, just a no nonsense direct business approach. So nice to deal with knowledgeable staff!!!!!"
"Carlos, Oscar, and the rest of the team went the extra mile to make it easy on me while they repaired my car. Thank you Elk Grove Staff" - Bruce
"Thank you to John and his staff (Elk Grove,Ca). They took care of an issue that was done from the previous owners with no hesitation.John made sure it would be taken care of and it was.John and his staff showed customer service at it's finest. Thank you again guys for doing all that you did !" - Jeff
"great job" - mark
"Thanks to Caliper Collison they made my car look like it did the day I bought it off the showroom floor! I did nothing between USAA and Caliper I just dropped the car off and a few days later it was done!" - Kay
"Caliber went over and above what I expected on the repairs of my Vehicle as
with detailing it like a new vehicle. I would recommend this repair shop to anybody for repairs." - Douglas
"Great work, excellent customer service! I highly recommend this shop." - Vince
"Excellent work and customer service! My car looks like new. Brooke was extremely helpful coordinating all needed repairs and dealing with the insurance adjuster. I highly recommend this shop." - Maria
"very nicely took care of us in a timely and professional manner" - Kent
"The personnel at Caliber Collision were very professional and courteous and kept me informed on the repair progress of my vehicle. I would recommend them to family and friends." - Karyn
"Awesome customer service. Dominic and his staff are the best. Their work is excellent. I would recommend them to anyone!" - Velda
Rated 4.625/5 based on 8 customer reviews.
- Shelby G.